0
Your journey to a new           performance Xperience
Marketing                                               Campagne                                                 EK 2012  ...
Die Frauschaft          Das Interland                                      VS                     32 inzendingen        60...
Creative Commonsby Socialbites.com
Jeroen van der Schenk                     Social (Media) Concept Developer                          jvdschenk             ...
Mijn Mercedes-Benz merkbelevingCreative Commonsby Socialbites.com
What’s up? Whatsapp!Creative Commonsby Socialbites.com
Mercedes-Benz Tweet Fleet                     Tweet Fleet The MovieCreative Commonsby Socialbites.com
Mercedes-Benz Tweet FleetCreative Commonsby Socialbites.com
Mercedes-Benz Facebook & TwitterCreative Commonsby Socialbites.com
Creative Commonsby Socialbites.com
#newsalesMB@jvdschenk
?Creative Commonsby Socialbites.com
Internet                     TrendsCreative Commonsby Socialbites.com
Mercedes-Benz Tweet Fleet  Internet & TransparantieCreative Commonsby Socialbites.com
Mercedes-Benz Tweet Fleet  Internet & TransparantieCreative Commonsby Socialbites.com
De (R)evolutie van Internet                                 Web 1.0                                 Web 2.0               ...
Groundswell              Een sociale trend w aarbij mensen nieuwe              technologie gebr uiken om dingen te doen   ...
Organizing without Organizations         Cooperation                       SHARING                                        ...
SharingCreative Commonsby Socialbites.com
PinterestCreative Commonsby Socialbites.com
Wat vind ik als ik naar jou zoek op internet?Creative Commonsby Socialbites.com
Organizing without Organizations         Cooperation                                   CONVERSATION                       ...
ConversationCreative Commonsby Socialbites.com
ConversationCreative Commonsby Socialbites.com
Organizing without Organizations         Cooperation                                                      COLLABORATIVE   ...
Collaborative ProductionCreative Commonsby Socialbites.com
Organizing without Organizations         Cooperation                                                                      ...
POWER TO THE CROWD!Creative Commonsby Socialbites.com
CrowdsourcingCreative Commonsby Socialbites.com
CrowdfundingCreative Commonsby Socialbites.com
CrowdforcingCreative Commonsby Socialbites.com
CrowdforcingCreative Commonsby Socialbites.com
CrowdbuyingCreative Commonsby Socialbites.com
Collaborative<TEKST> Consumption
Peer-2-Peer Everything
Peer-2-Peer Everything
Peer-2-Peer Everything
Peer-2-Peer Everything
Peer-2-Peer Everything    @ SEARCH RIDE    @ ACCEPT RIDE    @ STAY CONNECTED
Peer-2-Peer Everything
Peer-2-Peer Everything
Peer-2-Peer Everything
We Are Mobile!Creative Commonsby Socialbites.com
We Are Mobile!Creative Commonsby Socialbites.com
Project Google GlassCreative Commonsby Socialbites.com
Project Google GlassCreative Commonsby Socialbites.com
Commodity Markets
WAARDE              PRIJS TOEVOEGEN MarketsCommodity            VECHTEN
Pyramide van klantbeleving                              Pyramide van                              klantbeleving           ...
It’s the customer experience that                             drives loyalty most.Creative Commonsby Socialbites.com
Social Touchpoints                     intensiteit interactie                                              T            T ...
Wat doen andere                      autodealers?Creative Commonsby Socialbites.com
TwitterCreative Commonsby Socialbites.com
Martin Schilder op TwitterCreative Commonsby Socialbites.com
Martin Schilder op Twitter                                 Interactie!Creative Commonsby Socialbites.com
Motorhuis op TwitterCreative Commonsby Socialbites.com
Facebook
Martin Schilder op FacebookCreative Commonsby Socialbites.com
Martin Schilder - Meten is Weten!Creative Commonsby Socialbites.com
Motorhuis WeblogCreative Commonsby Socialbites.com
Martin Schilder WeblogCreative Commonsby Socialbites.com
Wat betekenen deze ontwikkelingen                         voor de Stern organisatie?Creative Commonsby Socialbites.com
Wat vraagt dit van jou?Creative Commonsby Socialbites.com
Wat heb je hiervoor nodig en van                          wie heb je dat nodig?Creative Commonsby Socialbites.com
Jeroen van der Schenk                     Social (Media) Concept Developer                          jvdschenk             ...
Your journey to a new           performance Xperience
Mercedes-Benz New Sales Workshop
Mercedes-Benz New Sales Workshop
Mercedes-Benz New Sales Workshop
Mercedes-Benz New Sales Workshop
Mercedes-Benz New Sales Workshop
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Mercedes-Benz New Sales Workshop

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Workshop New Sales voor team van Stern Auto (Mercedes-Benz) in The Boathouse in Almere.

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Transcript of "Mercedes-Benz New Sales Workshop "

  1. 1. Your journey to a new performance Xperience
  2. 2. Marketing Campagne EK 2012 Inhaker automotive Mercedes-Benz resultaten Duitsland NederlandHerzlichen Glückwunsch! (Translated by Google Translate... ;-))
  3. 3. Die Frauschaft Das Interland VS 32 inzendingen 600.000 games 1.700 likes 90.000 likesCreative Commonsby Socialbites.com
  4. 4. Creative Commonsby Socialbites.com
  5. 5. Jeroen van der Schenk Social (Media) Concept Developer jvdschenk jeroenvanderschenkCreative Commonsby Socialbites.com
  6. 6. Mijn Mercedes-Benz merkbelevingCreative Commonsby Socialbites.com
  7. 7. What’s up? Whatsapp!Creative Commonsby Socialbites.com
  8. 8. Mercedes-Benz Tweet Fleet Tweet Fleet The MovieCreative Commonsby Socialbites.com
  9. 9. Mercedes-Benz Tweet FleetCreative Commonsby Socialbites.com
  10. 10. Mercedes-Benz Facebook & TwitterCreative Commonsby Socialbites.com
  11. 11. Creative Commonsby Socialbites.com
  12. 12. #newsalesMB@jvdschenk
  13. 13. ?Creative Commonsby Socialbites.com
  14. 14. Internet TrendsCreative Commonsby Socialbites.com
  15. 15. Mercedes-Benz Tweet Fleet Internet & TransparantieCreative Commonsby Socialbites.com
  16. 16. Mercedes-Benz Tweet Fleet Internet & TransparantieCreative Commonsby Socialbites.com
  17. 17. De (R)evolutie van Internet Web 1.0 Web 2.0 Web 3.0Creative Commonsby Socialbites.com
  18. 18. Groundswell Een sociale trend w aarbij mensen nieuwe technologie gebr uiken om dingen te doen en te maken met anderen, in plaats v an ge br uik te maken v an de gevestigde orde or g anisaties en overheid. Source: Groundswell by Forrester.comCreative Commonsby Socialbites.com
  19. 19. Organizing without Organizations Cooperation SHARING “Here comes everybody” by Clay Shirky Personal Currency
  20. 20. SharingCreative Commonsby Socialbites.com
  21. 21. PinterestCreative Commonsby Socialbites.com
  22. 22. Wat vind ik als ik naar jou zoek op internet?Creative Commonsby Socialbites.com
  23. 23. Organizing without Organizations Cooperation CONVERSATION SHARING “Here comes everybody” by Clay Shirky Personal Currency
  24. 24. ConversationCreative Commonsby Socialbites.com
  25. 25. ConversationCreative Commonsby Socialbites.com
  26. 26. Organizing without Organizations Cooperation COLLABORATIVE PRODUCTION CONVERSATION SHARING “Here comes everybody” by Clay Shirky Personal Currency
  27. 27. Collaborative ProductionCreative Commonsby Socialbites.com
  28. 28. Organizing without Organizations Cooperation COLLECTIVE (INTER)ACTION COLLABORATIVE PRODUCTION CONVERSATION SHARING “Here comes everybody” by Clay Shirky Personal Currency
  29. 29. POWER TO THE CROWD!Creative Commonsby Socialbites.com
  30. 30. CrowdsourcingCreative Commonsby Socialbites.com
  31. 31. CrowdfundingCreative Commonsby Socialbites.com
  32. 32. CrowdforcingCreative Commonsby Socialbites.com
  33. 33. CrowdforcingCreative Commonsby Socialbites.com
  34. 34. CrowdbuyingCreative Commonsby Socialbites.com
  35. 35. Collaborative<TEKST> Consumption
  36. 36. Peer-2-Peer Everything
  37. 37. Peer-2-Peer Everything
  38. 38. Peer-2-Peer Everything
  39. 39. Peer-2-Peer Everything
  40. 40. Peer-2-Peer Everything @ SEARCH RIDE @ ACCEPT RIDE @ STAY CONNECTED
  41. 41. Peer-2-Peer Everything
  42. 42. Peer-2-Peer Everything
  43. 43. Peer-2-Peer Everything
  44. 44. We Are Mobile!Creative Commonsby Socialbites.com
  45. 45. We Are Mobile!Creative Commonsby Socialbites.com
  46. 46. Project Google GlassCreative Commonsby Socialbites.com
  47. 47. Project Google GlassCreative Commonsby Socialbites.com
  48. 48. Commodity Markets
  49. 49. WAARDE PRIJS TOEVOEGEN MarketsCommodity VECHTEN
  50. 50. Pyramide van klantbeleving Pyramide van klantbeleving Creërt Xp visie/ Raving Fans ‘verrassing’ & identiteit loyaliteit Verwachtingen overtreffen Voorkomt Tevreden Verwachtingen waarmaken klachten klanten en verlies van klanten Standaarden & proceduresCreative Commonsby Socialbites.com
  51. 51. It’s the customer experience that drives loyalty most.Creative Commonsby Socialbites.com
  52. 52. Social Touchpoints intensiteit interactie T T T verloop van tijdCreative Commonsby Socialbites.com
  53. 53. Wat doen andere autodealers?Creative Commonsby Socialbites.com
  54. 54. TwitterCreative Commonsby Socialbites.com
  55. 55. Martin Schilder op TwitterCreative Commonsby Socialbites.com
  56. 56. Martin Schilder op Twitter Interactie!Creative Commonsby Socialbites.com
  57. 57. Motorhuis op TwitterCreative Commonsby Socialbites.com
  58. 58. Facebook
  59. 59. Martin Schilder op FacebookCreative Commonsby Socialbites.com
  60. 60. Martin Schilder - Meten is Weten!Creative Commonsby Socialbites.com
  61. 61. Motorhuis WeblogCreative Commonsby Socialbites.com
  62. 62. Martin Schilder WeblogCreative Commonsby Socialbites.com
  63. 63. Wat betekenen deze ontwikkelingen voor de Stern organisatie?Creative Commonsby Socialbites.com
  64. 64. Wat vraagt dit van jou?Creative Commonsby Socialbites.com
  65. 65. Wat heb je hiervoor nodig en van wie heb je dat nodig?Creative Commonsby Socialbites.com
  66. 66. Jeroen van der Schenk Social (Media) Concept Developer jvdschenk jeroenvanderschenkCreative Commonsby Socialbites.com
  67. 67. Your journey to a new performance Xperience
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