What is Six Sigma?• Universal Measure ofPerformance• Methodology for problem-solving, process improvementand innovation• Management System forContinual Improvement andInnovation10According to Motorolas Six Sigma University
Remember,At the end of Define PhaseOne should be able to statewhat is the problem to besolved, the goal to be reachedand the process to beimproved.The charter is very importantsince it sets the direction andscope of the project.30
Remember,At the end of Analyze PhaseOne should be able to find outwhat is/are the Root Cause(s).This will be the focus ofimprovement because theRoot Cause has the biggestcontribution to the problem.49
Remember,At the end of Improve PhaseOne should be able to selectand apply the Best Solutionaddressing the Root Cause(s).This is based on the fact thatwe were able to validate thatthe Root Cause has thebiggest contribution to theproblem.55
Remember,At the end of Control PhaseOne should be able to sustainthe improved results andhandover the improvedprocess to its owners.This phase leads to the closureof the project and don’t forgetto celebrate the achievement.64
65People still love doing Six SigmaOr adapting something similar
About MeMapua Graduate School of Engineering 67Jeremy Jay V. LimCSS-BB, PMP, MSEM, BPMCurrently working in a local bank as SixSigma Program Manager15 years work experience10 years in CI and PM, 5 years in Ops MgtWorked in MNCs – Mfg, BPO & Fin’l SvcsHas done TPM, Six Sigma, RAD, BPM, BPR,Lean, and PMOGuest speaker in Six Sigma conferencesAuthored BPM whitepapersPassionate about Value-driven Changeand Innovation
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