Presentation2

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Presentation2

  1. 1. CASE STUDY ON PROCESS TRANSFORMATIONTHROUGH BUSINESS INTELLIGENCEDEPLOYMENTS PREPARED BY40) YOGESH PAWAR41) PANKAJ PRAJAPATI GUIDED BYPROF. PARESH PATEL
  2. 2. BRIEF OF CASE STUDY BI refers to a variety of software applications used toanalyze an organization’s raw data and extract usefulfrom them BI tools, coupled with business process changes, canhave a significant impact on the bottom line Most companies don’t understand their businessprocesses well enough to determine how to improvethem Companies using BI to uncover flawed businessprocesses can more successfully compete againstcompanies using BI merely to monitor what’shappening
  3. 3. HILLMAN GROUP CIO-Jim Honer Kamp Manufacturer & distributor of engravingtechnologies & hard ware($380 million) BI is implemented to process & integrateinformation The benefit of BI was not evident initially
  4. 4. AVENT CIO-Steve Phillips Computer systems,component & embeddedsubsystems manufacturer Phillips rolled BI to 2000 sales people Avnet’s sales team is flexible & can adabt tothe information
  5. 5. Quaker Chemical CIO-Irving Tyler Used BI to manage account receivable It analyzed historical payment balance &transaction of a customer With the help of BI collection manager nolonger had to keep track of informationmanually
  6. 6. CASE STUDY SOLUTONBUSINESS BENEFITSAVNET Smarter identification of customer Improving the effectiveness of the sales team To keep track of customer Generate report on shipment
  7. 7. • QUAKER CHEMICAL They were able to improve account receivablecollection. Transforming from manual maintenance toelectronic maintenance
  8. 8. CHALLENGES Not immediately effective. Sharing of information Companies need to understand all activitiesthat make up a business process Training given to the employees will becritical.
  9. 9. HOW TO OVERCOME CIOs a strong justification for working withthe business to study process Determine how these tool and the insightsthey provide can support and improve them Know how things really happen day to day
  10. 10. EXAMPLE In Quaker chemical collection managers usedthe company’s accounting system to identifywhich accounts were overdue They had limited information about thedetails of overdue balanceThey had visibility only into glaring paymentproblems Customer who hadn’t paid their bills at all in60 days or more
  11. 11.  Couldn’t proactively identify which customerwere at risk for not paying in full To overcome account receivable,QuakerchemicalDecided in early 2005 that sales peopleneeded to play a larger more formal role inthe collections process Had opportunities to speak with them moreoften, More proactively and moresympathetically about their outstandingpayments.
  12. 12. IMPORTANCE & BENEFIT It has provided quaker chemicals with bettercompetitive advantage. Quaker has benefitted through better cashmanagement after the implementation of BI Helps in data mining of accounts receivable Generate reports for specific purpose
  13. 13.  Extracts accounts receivable info fromtransaction system Collection managers wouldn’t have tocollect information manually
  14. 14. LEVELS OF MANAGERIAL DECISIONMAKING
  15. 15. ATTRIBUTES OF INFORMATIONQUALITY10-15
  16. 16. DECISION SUPPORT TRENDS
  17. 17. BUSINESS INTELLIGENCEAPPLICATION
  18. 18. THANKYOU

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