Netiquette Guidelines


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Netiquette Guidelines for the online learning environment. Learning well with others!

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Netiquette Guidelines

  1. 1. College 100: Foundations of Online Learning American Public University System
  2. 2. 1. First, watch this 30-second video that provides you with an overview of our Netiquette guidelines 2. Then, step through the slides for a deeper dive into Netiquette “Netiquette Guidelines” on YouTube @jennystaley
  3. 3. Think Twice Our classroom is an online environment so we don’t have the luxury of non-verbal & visual cues that we do in the face-to-face classroom, so think before you send that message or post that reply. Everyone will be able to read your Forum post or Chat entry so take a few extra minutes to re-read what you have written before selecting the “Send” or “Enter” button. Hint: you might even try reading it aloud.
  4. 4. Positive and Reflective When responding to any Message, Forum Post or Chat entry remember to use “reflective” language. To do this first consider what the other person has written then respond in the positive and affirm those points you agree with. You could also provide specific examples or supporting information that further affirms those points of agreement.
  5. 5. Common Ground If you have a differing view you want to acknowledge what they have written and respectfully indicate in what ways you disagree.  This should include examples for your classmate to consider, not why you think the other classmate is “wrong”.  Another technique is to ask probing questions to allow them to expand on their knowledge, who knows you might find common ground!
  6. 6. Noise When you write in all CAPS this actually means you are SHOUTING what you have written and could be considered rude. So consider your capitalization and font usage to best convey your message and tone. You should remember to utilize your Spell Check and Grammar Check with all written work.
  7. 7. Readability Not everyone has the ability to view emoticons, bold, underlining and even font color in the same way. Oftentimes because of their connectivity, the type of device they use and their accessibility, so always consider inserting the words you intend to illustrate or highlight instead.
  8. 8. Search First Before jumping in and posting your Question to the Q&A Forum, Search for the Information in arching the APUS classroom, online library or course Syllabus. Then if you still can’t find your answer, post your question and let the class know where you looked that way we can be sure to send you to the correct source. If you have an answer for a fellow student please post it and help out a fellow classmate!
  9. 9. You have reviewed our classroom Netiquette Guidelines!
  10. 10. I look forward to your acknowledgement of our Netiquette guidelines through Assignment 1 and, as always, please do not hesitate to contact me with any questions. Warm Regards, Jenny Staley @jennystaley
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