Servant Leadership


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This is a presentation that I gave during a training seminar for peer leaders and resident assistants.

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Servant Leadership

  1. 1. Servant Leadership<br />Jen Page<br />ParaProfessional Training Fall 2008<br />
  2. 2. What is servant leadership?<br />Name some people who practice servant leadership.<br />
  3. 3. What is it?<br />The theory was produced by Robert Greenleaf in 1970.<br />These leaders “are the means” for change, rather than the end of itself.<br />Motivation is intrinsic, from a desire to help others<br />These leaders have a future vision orientation<br />It is an ongoing, life-long learning process<br />
  4. 4. What do Servant Leaders DO?<br />Devote themselves to serving the needs of the organization’s members.<br />Focus on the needs of those they lead<br />Develop their followers to bring out the best in themselves.<br />Coach others and encourage self expression<br />Facilitate personal growth in all who work with them<br />Listen and build a sense of community<br />
  5. 5. Characteristics of Servant Leadership<br />Calling<br />Listening<br />Empathy<br />Healing<br />Awareness<br />Persuasion<br />Conceptualization<br />Foresight<br />Stewardship<br />Growth<br />Building Community<br />
  6. 6. Calling<br />Natural desire to help others<br />Intrinsic motivation<br />Impact other people’s lives<br />This is an internalized characteristic, making it hard to teach or learn.<br />
  7. 7. Listening<br />Genuinely want to know about other people<br />Learn multiple perspectives<br />Gather people’s ideas and inputs<br />This can be classified as the most foundational of all characteristics.<br />
  8. 8. Empathy<br />Walk in others’ shoes.<br />Understanding the situations that others are in and how it affects that person<br />Think about our “Helping Skills” section of Behind Closed Doors…<br />
  9. 9. Healing<br />Being the source of mental and emotional health in the midst of crisis<br />This is all about creating an environment of support and well being<br />
  10. 10. Awareness<br />“6th sense”<br />Actively searching for cues and information from the environment.<br />Mentally tracking patterns and deviations.<br />Seeing things beyond what’s on the surface<br />
  11. 11. Persuasion<br />Ask people to do something rather than force something on them<br />Appeal to the rational side of their followers<br />Know the “what’s in it for me” that everyone in the group wants to know<br />
  12. 12. Conceptualization<br />Future orientation<br />Understands the “big picture” or vision of their organization<br />Identifies with and believes strongly in the Mission Statement of the organization<br />
  13. 13. Foresight<br />This is tied in with awareness<br />Observation of patterns and understanding of human behavior.<br />
  14. 14. Stewardship<br />Responsible for preparing an organization to better society<br />Positive impact on those who will come after you<br />Think about our service projects during training, and think of the service component to the RESPECT model.<br />
  15. 15. Growth<br />A servant leader wants to lead in a way that prepares each and every one of their followers to step up and into that leadership when the time comes<br />Development activities, inservices<br />
  16. 16. Building Community<br />Community spirit: pride in their school, their organization, and their position.<br />Outreach: bringing that sense of community to outside communities and other organizations.<br />Think about when we encourage you to do building-wide programming, and take residents to campus activities.<br />
  17. 17. Group Activity:<br />How are YOU going to bring back some of these characteristics to your residents, your staff and campus wide this year?<br />
  18. 18. What are you Passionate About?<br />“Nothing much happens without a dream. For something really great to happen, it takes a great dream.”<br />Robert Greenleaf<br />Time loses its energy, meaning, and power unless it moves us towards our dreams. It’s easy to get “too busy” for our dreams, and when we do, a very special part of us dies.<br />