Oleg Kreymer Jennie Pu Watson Library The Metropolitan Museum of Art Developing a Sustainable Library IT Environment or What In The World Were We Thinking? CIL 2009 March 30, D104

We will discuss... interface design social software implementation staff involvement user expectations IS&T relations integrated library system examples of un sustainable development strategies for sustainable development In the areas of… CIL 2009 March 30, D104

interface design

social software implementation

staff involvement

user expectations

IS&T relations

integrated library system

examples of un sustainable development

strategies for sustainable development

Technology implementation decisions that we make today will affect out Library IT environment for years to come. (a basic assumption) CIL 2009 March 30, D104

The Case of the Vanished Programmer web design by committee "special" needs Solution: Open Source Content Management Systems Design and Management templates reality check Social Software Sustainable web design CIL 2009 March 30, D104

The Case of the Vanished Programmer

web design by committee

"special" needs

Solution:

Open Source Content Management Systems

Design and Management templates

reality check

Social Software

Social Software Advantage community support agile development familiarity: to patrons to staff built to be successful it is here to stay Strategies: taking what works and making it work for you thinking backwards: from solution to problem CIL 2009 March 30, D104

community support

agile development

familiarity:

to patrons

to staff

built to be successful

it is here to stay

Strategies:

taking what works and making it work for you

thinking backwards: from solution to problem

Engaging your peers New technology is exciting: harness it. Your most valuable resource:your peers. Learn by playing. CIL 2009 March 30, D104

New technology is exciting: harness it.

Your most valuable resource:your peers.

Learn by playing.

Customize your needs to existing solutions CIL 2009 March 30, D104

There had to be a better way Problem: creep of the internal shared drive

Comments invite participation by all and build community Cuts down on email

Comments invite participation by all and build community

Cuts down on email

Customize your needs to existing solutions CIL 2009 March 30, D104 Wordpress: Watsinfo (internal blog) & Library Portal, library instruction guides Google suite: reference calendar, seating schedules, registration sheets Flickr: document ongoing projects, volunteer directory IM for quick chats and status

Wordpress: Watsinfo (internal blog) & Library Portal, library instruction guides

Google suite: reference calendar, seating schedules, registration sheets

Flickr: document ongoing projects, volunteer directory

IM for quick chats and status

No more bottlenecks CIL 2009 March 30, D104 Share responsibility with all staff No more waiting for changes, such as: updating changes to library hours highlighting new database Leadership inevitability

Share responsibility with all staff

No more waiting for changes, such as:

updating changes to library hours

highlighting new database

Leadership inevitability

the promise of technology Reality of library technology Strategies: “ lower” patrons' expectations Shape expectations: instruction, outreach Integrate new technology as much as possible Re-shaping expectations OCLC style: worldcat.org article search Shaping user expectations CIL 2009 March 30, D104

the promise of technology

Reality of library technology

Strategies:

“ lower” patrons' expectations

Shape expectations: instruction, outreach

Integrate new technology as much as possible

Re-shaping expectations OCLC style:

worldcat.org article search

working with your IT department different priorities no strategic development informal channels of communication uh... freedom? leadership opportunity Information Systems... ... and Technology? CIL 2009 March 30, D104

working with your IT department

different priorities

no strategic development

informal channels of communication

uh... freedom?

leadership opportunity

the Library March 06 – CIL06 September 06 – playing with blogs, flickr, delicious, etc. March 07 – wordpress as internal CMS Summer 07 – Museum-wide Web2.0 outreach the Museum August 08 – youtube presence Fall 08 – presence in flickr, facebook, myspace February 09 – flickr images marketing campaign DID THE LIBRARY LEAD THE WAY? PERHAPS, PERHAPS... our web2.0 timeline CIL 2009 March 30, D104 YES WE DID!

the Library

March 06 – CIL06

September 06 – playing with blogs, flickr, delicious, etc.

March 07 – wordpress as internal CMS

Summer 07 – Museum-wide Web2.0 outreach

the Museum

August 08 – youtube presence

Fall 08 – presence in flickr, facebook, myspace

February 09 – flickr images marketing campaign

DID THE LIBRARY LEAD THE WAY?

PERHAPS, PERHAPS...

Integrated Library System as obsolete technology customization data ownership standards ILS must go. Now what? Open Library Environment Project oleproject.org ILS : the elephant in the Server Farm CIL 2009 March 30, D104

Integrated Library System as obsolete technology

customization

data ownership

standards

ILS must go. Now what?

Open Library Environment Project

oleproject.org

tailor your needs to existing solutions educate: yourself, your peers, your patrons learn by playing rely on already existing resources take advantage of your peers create, reshape user expectations make partners, not clients do stuff, be a leader Strategies for sustainable library IT development: CIL 2009 March 30, D104

tailor your needs to existing solutions

educate: yourself, your peers, your patrons

learn by playing

rely on already existing resources

take advantage of your peers

create, reshape user expectations

make partners, not clients

do stuff, be a leader

Oleg Kreymer [email_address] Jennie Pu [email_address] Watson Library The Metropolitan Museum Developing a Sustainable Library IT Environment or What In The World Were We Thinking? CIL 2009 March 30, D104