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Developing a Sustainable Library IT Environment (CIL 2009)
 

Developing a Sustainable Library IT Environment (CIL 2009)

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Presented at Computers in Libraries 2009: ...

Presented at Computers in Libraries 2009:
http://www.infotoday.com/cil2009/day.asp?day=Monday#session_D104

Have you ever had your website designed by a highly skilled intern or volunteer who has long since left? Do you enjoy playing phone tag with your institution’s IT department that is located on a different floor of the building or even a few hundred miles away? We all know about planning for hardware requirements and ensuring operating systems are compatible with the most recent ILS release, but this presentation offers ideas that may help your library create and sustain a long-lasting IT environment, including sustainable web design, use of opensource applications, harnessing the tech skills of your library staff and negotiating with your organization’s IT department, evaluating third-party products and services, as well as looking at market tendencies and forecasting trends.

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Developing a Sustainable Library IT Environment (CIL 2009) Developing a Sustainable Library IT Environment (CIL 2009) Presentation Transcript

  • Oleg Kreymer Jennie Pu Watson Library The Metropolitan Museum of Art Developing a Sustainable Library IT Environment or What In The World Were We Thinking? CIL 2009 March 30, D104
  • We will discuss...
    • interface design
    • social software implementation
    • staff involvement
    • user expectations
    • IS&T relations
    • integrated library system
    • examples of un sustainable development
    • strategies for sustainable development
    In the areas of… CIL 2009 March 30, D104
  • Technology implementation decisions that we make today will affect out Library IT environment for years to come. (a basic assumption) CIL 2009 March 30, D104
    • The Case of the Vanished Programmer
    • web design by committee
    • "special" needs
    • Solution:
    • Open Source Content Management Systems
    • Design and Management templates
    • reality check
    • Social Software
    Sustainable web design CIL 2009 March 30, D104
  • Social Software Advantage
    • community support
    • agile development
    • familiarity:
      • to patrons
      • to staff
    • built to be successful
    • it is here to stay
    • Strategies:
    • taking what works and making it work for you
    • thinking backwards: from solution to problem
    CIL 2009 March 30, D104
  • Engaging your peers
    • New technology is exciting: harness it.
    • Your most valuable resource:your peers.
    • Learn by playing.
    CIL 2009 March 30, D104
  • Customize your needs to existing solutions CIL 2009 March 30, D104
  • There had to be a better way Problem: creep of the internal shared drive
  •  
    • Comments invite participation by all and build community
    • Cuts down on email
  • Customize your needs to existing solutions CIL 2009 March 30, D104
    • Wordpress: Watsinfo (internal blog) & Library Portal, library instruction guides
    • Google suite: reference calendar, seating schedules, registration sheets
    • Flickr: document ongoing projects, volunteer directory
    • IM for quick chats and status
  • No more bottlenecks CIL 2009 March 30, D104
    • Share responsibility with all staff
    • No more waiting for changes, such as:
      • updating changes to library hours
      • highlighting new database
    • Leadership inevitability
    • the promise of technology
    • Reality of library technology
    • Strategies:
    • “ lower” patrons' expectations
    • Shape expectations: instruction, outreach
    • Integrate new technology as much as possible
    • Re-shaping expectations OCLC style:
    • worldcat.org article search
    Shaping user expectations CIL 2009 March 30, D104
  •  
    • working with your IT department
    • different priorities
    • no strategic development
    • informal channels of communication
    • uh... freedom?
    • leadership opportunity
    Information Systems... ... and Technology? CIL 2009 March 30, D104
    • the Library
    • March 06 – CIL06
    • September 06 – playing with blogs, flickr, delicious, etc.
    • March 07 – wordpress as internal CMS
    • Summer 07 – Museum-wide Web2.0 outreach
    • the Museum
    • August 08 – youtube presence
    • Fall 08 – presence in flickr, facebook, myspace
    • February 09 – flickr images marketing campaign
    • DID THE LIBRARY LEAD THE WAY?
    • PERHAPS, PERHAPS...
    our web2.0 timeline CIL 2009 March 30, D104 YES WE DID!
    • Integrated Library System as obsolete technology
      • customization
      • data ownership
      • standards
    • ILS must go. Now what?
    • Open Library Environment Project
    • oleproject.org
    ILS : the elephant in the Server Farm CIL 2009 March 30, D104
  •  
    • tailor your needs to existing solutions
    • educate: yourself, your peers, your patrons
    • learn by playing
    • rely on already existing resources
    • take advantage of your peers
    • create, reshape user expectations
    • make partners, not clients
    • do stuff, be a leader
    Strategies for sustainable library IT development: CIL 2009 March 30, D104
  • Oleg Kreymer [email_address] Jennie Pu [email_address] Watson Library The Metropolitan Museum Developing a Sustainable Library IT Environment or What In The World Were We Thinking? CIL 2009 March 30, D104