Improving Efficiency, the magic formula

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Keynote about GIS-Utilities-Kadaster at GeoUtilities 2014 Conference in London, 28 January 2014. It's all about getting to wisdom through knowledge, information and data related to the real world. The …

Keynote about GIS-Utilities-Kadaster at GeoUtilities 2014 Conference in London, 28 January 2014. It's all about getting to wisdom through knowledge, information and data related to the real world. The magic formula is: get connected. You are not on your own.

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  • Thank you very much for inviting me to speak at this great conference at a great location.
  • A few weeks ago I spoke at a meeting about open data and efficiency. A bit like what I’m expected to speak about today. And I started with this magic formula. I think this formula also works well for using GIS in the utility sector. So in this presentation I will try to explain how GIS makes MORE possible!
    But first let me introduce myself. I am a spatial planner from origin and discovered in that context the power of GIS. It’s also where GIS first reached its full potential. After spatial planning, other disciplines followed like envirnonmental issues and disaster management. I used to run my own company and worked on GIS projects in various sectors including disaster managment, crises control and security. About six years ago I went to work for the Dutch Cadastre, Land Registry and Mapping Agency -in short: Kadaster. I also worked for Geonovum which is at the heart of implementing GIS or more over Geo-information in the Netherlands. They design standards, rules, and connect people and ideas. Challenges like Linked Opendata and Smartcities interst me, especially what they can mean for the real world.
    From my point of view, the utility sector is one of the most interesting places to work, because it all comes together there. And if stand still, you are going backwards. If you don’t manage to innovate with the times, you lose. It is a mindset.
  • Alliander is large consortium utility company in The Netherlands.
    This is something to work on. And I guess the same is true for for water, gas, electric and other utilities. It’s no longer guaranteed that only the utility sector is making plans and delivering energy. The same is for Cadastre sector. What if Google or another big company comes up with an idea to build a better and different Cadastre?
    The magic formula is to connect!
  • This initiative was not started by the utility sector but in the meantime, they are quite active.
  • What is included in Energy in the picture? Years of offering unlimited access to online Energy service.
    Unlimited licenses for employees.
    Data on energy consumption (gas and electric) for the catchment area (? Google translation of ‘verzogingsgebied) from the connected grid.
    Four times a year, the connected grid updates data on energy consumption.
    In addition, history of energy consumption from 2008 is available.
    Several possible breakdowns of energy consumption data is available such as private versus business use or by zip code.
    Open data page -
    Movie -
  • So here is another magic formula. The question is; how does this GIS formula work in the utility sector?
  • Jenne – you may want to begin with a few sentences about Key Registers/Base Registers/ Land Registers. For this audience, I would use the word “land registers” . Karen
  • What’s happening at the burning point? What am I working on. What stories can we share?
    [NvB concept tonen. ]
    I will now give an outline.
    Let’s take a closer look.
  • This is a futuristic - but not an unrealistic - picture of Rotterdam Harbour. These kind of changes to the landscape will absolutely have a direct impact on the land use and its rights. So this transition impacts Kadaster and we need to connect with it!
  • The Kadaster is the Dutch cable and pipeline information centre. And despite today’s economic crises, we are still building all kinds of structures, and developing underground infrastructures.
    And of course we all want to avoid excavation damage, which happened here but I will come back to this in a little bit.
    (karen revised text based on CdG comments: sheet 10: ik zou dit niet zo zeggen wetende dat grote nederlandse netbeheerders in de zaal zitten. Ik denk ook niet dat het waar is.  "long forgot to plan and control our underground infrastructures“ ik zou juist iets zeggen in positieve mode: sector (niet allen netbeheerders maar ook grondroerders) willen al jaren graafschade voorkomen )
  • Well as I said we are still building a stronger infrastructure. For instance for transport of liquid gas from the a habour in the North of the Netherlands, Eemsharbour.
    But how do we know what the best routes are?
    Cheapest routes?
    Fastest realisation?
    Least damage tot the environment? ...
  • As an Asset Manager, you do not only need asset data, you need much more; soil, trees, spatial plans, etc... Do you know how to collect and use this data in your processes? Can you read and write with those third parties who use GIS?
    karen changed photo based on CdG comments: ik zou gaan voor een gestructureerd maar complex plaatje. Netbeheerders hebben mij op een dergelijk plaatje aangesproken. Dit is niet representatief; je zou kunnen kiezen voor zoiets als situatie in hartje Rotterdam (eigen foto, zie bijlage)
  • And for us, it all begins with registration of land and property titles and their associated legal rights as well as documentation of all transactions.
    CdG comment sheet 13: ik denk niet dat het hier mee begint. Er is slechts een beperkt deel ingeschreven als eigendom in de kadastrale registratie. Verplicht bij verkoop en hypotheek aanvragen; verder vrijwillig....Registratie van eigendom en klic samen in 1 presentatie geeft in de praktijk veel verwarring bij luisteraars.
    Zeker als je er dieper op in gaat zoals hier. Als je stopt bij sheet 20 kan het misschien nog net. TIP: Kun je niet beter concentreren op KLIC?
  • Above all, I want to put forward that we have some pieces, some blocks of data, information, knowlegde and wisdom that we need to connect to the utility sector.
    It’s all about making the connection.
  • You can use this diagram for a lot of issues; for instance; collecting asset data; So far the mindset, now we can zoom in !
  • This brings me back to the Kadaster and what we’re here for on earth. And if you look closely you’ll see that we allready made the connection with the utility sector, but IS it strong enough for building the future? I would say not yet. It’s not strong enough. We need to do more to make the connection intelligent and useful.
  • All available in the highest quality. But are these key data sets connected in an intelligent way. I don’t think so. But we’re on the move and I’ll show you some progress.
    registration, management and retrieval of property information
    Country and area development
    Manufacture of topographic maps
    Provision of geographic information
    Most important products: registrations and facilities (karen not sure if correct word for “voorzieningen”)
    Expertise: Ability to combine property and land registrations and datasets within and outside of Kadaster.
    Meeting the needs of society regarding spatial information supply
    Custom made work and advice
  • Just a suggestion…
    You may want to use this sheet instead of nr 18. It comes from Martin Salzmann.
  • Our proposition in the Netherlands.
  • At present, in order to transfer the property of a network or to get a mortgage you need:
    - a Notary deed that is registered in the public registers.
    This is legally stated in the decree of the Supreme Court 2003.
    In the future, to register a deed of a network that is under construction network, you will need:
    Notary statement, proving that it is registered in public registers.
    (jene..this is confusing to me, I don’t get your point . Let’s discuss.. Karen)
  • fast
  • Fast but mention the challenge!
  • So here you see a GIS solution to our primary registration process!
  • Notice that we have a big job in defining and building gis-data of the network. My question: why isn’t it allready there? You probably know the anwser.
  • fast
  • Know this is interesting for the efficiency question.
    Do you know how much excavation damage you have? In the Netherlands the numbers are:
  • Underground Cables and Pipelines Information Exchange Act
  • Underground Cables and Pipelines Information Exchange Act
  • Just to give you a glance at the activities with KLIC. Almost 55.000 reports.
  • And this is a crucial step: businesses are getting involved. They make the final step towards the usability of our data. They can build fast and strong customer solutions, connected to the highest quality data organised by governement and utility sector. We need this connection!
  • O yes, almost forgot. Besides surviving in our business there is also a direct efficiency. What if we could prevent these costs.
  • What if we go a step further into the connection. What processes can use a boost of geo-data? The anwser is asset management. Major renewal of cables and pipelines in the Netherlands. High pressure on investments and risks.
    So I must emphasize that the Dutch Kadstre is of course no asset manager like your are. We need to learn your language. Therefore we started with Deloitte and now also Iter fidelis a connection!
  • Asset infromation management is also where Geo-information comes in.
  • Jene – you may want to add a ‘kop’ “Dutch Public Services”
  • This makes datamining a very difficult session. Although you think nowadays it’s all there. isn’t.


  • 1. Improving Efficiency The Magic Formula Jene van der Heide Kadaster Twitter: @jenevanderheide Linkedin: jenevanderheide Mail:
  • 2. 17mln x 100 x 46 43 =1818604651,162 Bron: Thierry Gregorius 2
  • 3. ‘if we don’t do anything, we think that, in 2023, the lights will go out when the sun starts shining’ Peter Molengraaf – CEO Alliander
  • 4. This is my roof 4
  • 5. Solar atlas 5
  • 6. Energy on the map 6
  • 7. X+Y+Z+S+T 7
  • 8. Cadastre agencies have lots of data
  • 9. Kadaster Real estate Non working link on slideshare GIS Utilities 9
  • 10. Energy transition Bron: Jan Rotmans 10
  • 11. Damage prevention 11
  • 12. New routes cables and pipelines 12
  • 13. Asset management 13
  • 14. Registry of property transactions Telecom (T); Gas (G); Electricity (E); Oil (O); Water (W); District heating (S); chemistry (C); Divers (D). 14
  • 15. We know what you don’t see 15
  • 16. Transition Asset management Asset report Real world Collecting (asset) data Bron: Last checked 20 january 2014 Bron: Last checked 20 january 2014 16
  • 17. Kadaster in the Netherlands Registry of property transactions Mapping Regional development Information on property and geo information, addresses and buildings  International activities  Information on position of cables and pipelines     17
  • 18. Cadastre key registers and national facilities Public Services on the Map: PDOK Topographic key register: BRT and BGT Cable and Pipeline Centre: KLIC Addresses and Buildings key register: BAG WOZ value: Used for tax Public Resitrictions: WKPB Spatial Plans: RO-online Cadastral key register: BRK Energy label: Energielabels Nation wide - Reliable – Interoperable – Accessible - ...
  • 19. Key data and services vehicles income and assets employment benefits cadastre € property values € personal records database trade register € tariff based (at present) topo small € scale topo large scale subsoil € buildings address €
  • 20. Introduction  ‘Utility Cadastre’... Why (not)?  Cause: - Dutch Supreme Court ruling (HR June 6, 2003): ‘Cable and pipelines are immovable objects’  result: registration ownership networks  - Act electronic exchange cable and pipeline information (WION)  result: KLIC 20
  • 21. Kadaster and networks: two tasks 1. Registration of geometric networks To ensure the legal security of ownership of cables and pipelines 21
  • 22. Kadaster and networks: 2 tasks (2) 2. Information-exchange of underground networks On behalf of Ministry of Economis affairs, taking the legislation into effect, by developing online software, to enable information exchange between the ‘excavator’ and the cable- or pipeline company to prevent damage to cable’s and pipelines. 22
  • 23. Process of network registration  Gas mains, waterworks, electricity grids, telecom infrastructure and gas and oil pipelines have to be registered to claim your rights and finance them with a mortgage.  A challenge! (in Holland 1,75 mio KM of nonregistered Networks) 23
  • 24. 24
  • 25. Process of registration  Network drawing  Network identification number ‘Network name, section [type], number #’  Check Kadaster (technical & legal aspects) 25
  • 26. Process of registration (2)  Notarial deed: notary certifies claimed ownership  Notary sends to Kadaster: deed of registration together with request to add drawing to the deed  Registration deed + drawing legally documented in public registers. 26
  • 27. 2) Cables and Pipeline Information Center (KLIC) • Intermediary between excavator and cable and pipeline network operators • Prevention of excavation damage • Based on Act called WION 27
  • 28. Motive Act (WION)?  Newspaper articles:  Disaster Belgium (July 2004)  Questions Parliament: 28
  • 29. WION: Underground Cables and Pipelines Information Exchange Act  Purpose of the act: to reduce accidents with and damages to cable and pipelines  Scope of the act: Excavating in subsoil or water  Obligations for: - Principal - Excavator - Network operator 29
  • 30. WION: Underground Cables and Pipelines Information Exchange Act  All cable and pipeline companies (1100): – register the locations of their cables/pipelines – on top of a uniformed large scale base map – inform excavators upon request about the location and characteristics of their cable and pipelines in the excavation area 30
  • 31. WION: Underground Cables and Pipelines Information Exchange Act (2)  Duty of the excavator (contractor/service supply agency/private person) – to investigate before start to dig and – to dig carefully.  Kadaster acts as intermediary  Agentschap Telecom acts as supervisor 31
  • 32. WION: Portal for Electronic Exchange of Information Cable and pipeline company excavator request Cable and pipeline company confirmation Cable and pipeline company Registration of areas of interest 32
  • 33. 33
  • 34. 34
  • 35. Layered information from utility companies / public administrations Aantallen oktober 2012 Aantal Graafmeldingen Aantal Oriëntatieverzoeken Aantal Calamiteitenmeldingen Totaal aantal Klicmeldingen 44.670 4.753 2.967 52.390 Aantallen oktober 2013 Aantal Graafmeldingen Aantal Oriëntatieverzoeken Aantal Calamiteitenmeldingen Totaal aantal Klicmeldingen 45.354 5.663 3.803 54.820 35
  • 36. APP for KLIC Bron: Last checked 20 january 2014 36
  • 37. Important features for successful implementation  Legal obligation.  Combined map on top of the large scale base map of the Netherlands.  Business model.  Standards implemented (IMKL).  Regular meetings with stakeholders. 37
  • 38. All to prevent this …. 2012: 1 out of 10 excavations caused damage 2012: € 27 mln damage (excl indirect damage) 2012: Annual costs: 125 – 130 mln euro’s 38
  • 39. Geo-data and Asset Management From a re-active process to a pro-active process 39
  • 40. The bottom line for effective Value Based Asset Management is the ability to understand and manage the right balance between risk, cost, and performance … Engineering Excellence Profile Fail and Fix Profile High operational performance can be achieved with low risk of failure. This will come with low levels of financial performance. High financial performance can be achieved with the acceptance of high levels of risk and potentially poor performance. © Deloitte; High High Risk Financial Performance (e.g. profit) High M. Hartsema Balancing the needs High of the shareholders, regulators, customers etc. will drive these considerations Operational Performance (e.g. safety) High Risk Financial Performance (e.g. profit) High Operational Performance (e.g. safety) The key to effective value based asset management is having a decision making process which is based upon the risks associated with the actual performance of the assets there are three key steps: (i) understanding the profile that is required; (ii) understanding the profile as it is now and (iii) understanding how to bridge any gaps 40 40
  • 41. We see evolving views on Asset Management in asset intensive companies around the world Some companies © Deloitte; M. Hartsema Most companies Few companies • Building and maintaining physical infrastructure to ensure high performance (e.g. reliability, quality of supply, safety) • Engineering driven mature practice and common in many asset intensive companies • Effective capital rationing through robust financial assessment of options (hurdle rates, NPVs etc) • Financial driven -adolescent practice, being integrated in some asset intensive companies 41 41 • A holistic view of the asset’s lifecycle to plan the optimal investments, operational and maintenance strategies required to maximize strategic value • Supported by integrated processes, data and Information Management Systems • Business driven – increasing practice
  • 42. There was a need for consistency in ‘what is Asset Management?’ © Deloitte; M. Hartsema PAS55 is a standard with specifies the requirements for an Asset Management System for physical assets and infrastructure’ 42 42
  • 43. The core Value Based Asset Management processes Asset Owner Asset Manager Determine Asset Strategy Service Provider Performance Measurement Risk Management Execute Portfolio Delivery plan Asset Information Management Portfolio Delivery Management © Deloitte; M. Hartsema Portfolio Management Solution Planning 43 43
  • 44. Data analytics - CRISP-DM method (Cross Industry Standard Process for Data Mining ) © Deloitte; Data Understanding M. Hartsema Utility sector Data Audit Visualisatie Data Preparatie GIS Modelleren Evaluatie 44 44
  • 45. RISK tree © Deloitte; M. Hartsema Company values Measurement criteria  Company values Link with the strategic objectives in fields of financial, quality, safety, Imago, law & Regulations, environment. Effect Event Asset / Function  Asset / Function Eg pipes, valves, connectors etc (according to Asset hierarchy) Failure mode Cause 45  Cause What are the (main) causes and influencing factors ?
  • 46. Data with impact on chance and consequence Risk Tree: Data with impact on chance 46 Gebruik geo-informatie in asset management Company values Measurement criteria Effect Event Asset / Function Failure mode © Deloitte; Cause M. Hartsema Data with impact on consequence
  • 47. Land registers and national facilities       Cadastre (BRK) Topography (sm) (BRT) Addresses/Bldgs (BAG) Topography (lg) BGT Property Values (WOZ) Subsoil (BRO) Gebruik geo-informatie in asset management 47
  • 48. Geo data Gebruik geo-informatie in asset management 48
  • 49. Third party data      Many resources Lack of quality, unkown quality Semantic issues Cost issues Competition issues 49
  • 50. The Magic Formula is to GET CONNECTED Link to movie: m4 50