Playing the
numbers
game:
How good is
your leadership?
“ Developing leaders who can
engage, collaborate, execute, innovate
– and generate results
”
– in any situation
www.haygroup.com

You can never stop
executing, even for a day.
When you do, you lose

Wherever you are in the current economic
cycle – still steering your way through the
downturn’s choppy waters or poised for
sunnier times – you’ve undoubtedly come
to the realization that no matter how the
market, the rules, or the business has
changed, certain factors remain constant:
n You can never stop executing, even for a day.
When you do, you lose
n While executing, even in the bad times, you must
constantly innovate and adapt. If you don’t, your brand
– your organization – will fade before its time
n You need a collaborative, engaged workforce to
execute and innovate
n At the end of the day, it’s results that you’re measured by.

Playing the numbers game?
The challenge: consistent
results through people
As every manager and employee knows, the
focus on people and performance flows with
the economic tide. In the good times a lot of
attention is paid to people and the importance
of good leadership in driving results.
In the bad times the pendulum swings to performance, often at any cost.
And when the good times return, organizations are left struggling to develop
strong leaders and re-engage those employees who haven’t already defected
to the competition.
Of course, first-rate companies know how to maintain a focus on driving results
through skilled leadership and engaged employees – during good times and bad.
They have learned, often the hard way, the link between people and performance,
and between leadership and results.
In the bad times the pendulum swings
to performance at any cost

www.haygroup.com
Results-driven leadership
development: an approach
with a proven ROI
For a modest investment your organization
can also develop leaders who will drive
performance in any situation – crisis-resilient
managers and executives who engage the
emerging, cross-generational workforce and
collaborate across the growing ‘white space‘
of today’s more matrixed organizations.
Through one of Hay Group’s unique leadership programs, your managers and executives
will learn how their behavior impacts your organization’s bottom-line results and how,
by expanding their styles of leadership, they can more effectively capture the hearts and
minds of the workforce to help your organization achieve its strategy and financial goals.
managers and executives learn how
their behavior impacts your
organizations bottom-line results

Playing the numbers game?
Why Hay Group: research and
results, not mind-numbing concepts
Our approach to leadership is not based on
‘big ideas’, but on 60 years of research into
the links between motivation, behavior and
business results.
Through the assessment of thousands of managers and executives, and numerous
organizational studies, we can predict with a high level of accuracy how the motives
and behavior of leaders impact the environment in which employees work, and how
that climate in turn affects performance and leads to better business results.
Time and again, our research has shown that engaged employees outperform
their peers in less captivating environments by 15 to 30 per cent. They are more
productive, generate more revenue and ultimately create bigger profit margins.

www.haygroup.com
Our approach: improving
behavior and business
results, one leader at a time
Our leadership programs are not the skills-
based training courses deployed by many of our
competitors. Rather, we focus on the behaviors
proven to be essential for good leadership –
in the context of specific roles, organizational
challenges and business situations.
These powerful developmental platforms are based on the ground-breaking work of
Drs. David McClelland, an early innovator in the theory of behavioral competencies
and their impact on performance in the workplace, and Daniel Goleman, pioneer in
the study of emotional intelligence (EI). Using a number of proprietary assessment
tools based on their research, Hay Group helps managers and executives explore their
individual strengths and weaknesses, and how they can better leverage the former
and overcome the latter.
Given the individual nature of our programs, we limit their size and provide a
minimum of two accredited facilitators / coaches who understand not only leadership
behavior, but also the intricacies and dynamics of organizations and business.
Participants leave with a better understanding of themselves and their leadership
abilities, and a plan for improving those abilities – a plan that is always in the context
of improving business results, given each person’s specific role and challenges.
participants leave with a better
understanding of themselves
and their leadership abilities

Playing the numbers game?
Hay Group’s leadership
suite: programs for your
specific and changing needs
We have programs that address the full
range of your leadership development needs,
from one-day, blended learning courses for
new managers to week-long, highly tailored
programs for your executives and high potentials.
We also help organizations revitalize their leadership performance during periods
of major changes, such as those created by new strategies and business models,
the emergence of new roles, and consolidation.
In addition, we offer clients a full range of assessment programs to help them
identify what specific types of development their current and future leaders need,
given their specific business and organizational issues, and the changing nature of
their key roles. Using these tools, we can then more effectively tailor our programs
to your specific organizational and business needs.
we help organizations revitalize
their leadership performance
during periods of major changes

www.haygroup.com
Our leadership programs include:
Emotional and Social Intelligence for Key Contributors
Length 1 day with additional online components
Ideal for Current and prospective managers and other key organizational contributors
Overview Based on Hay Group research and the work of Dan Goleman, this program offers
participants insight into their own emotional and social intelligence, practice in
using the concepts to more effectively collaborate with and manage others, and
a plan for leveraging EI to improve their performance and that of their teams
Assessments The Emotional and Social Competency Inventory, a 360 degree proprietary tool
developed in partnership with Daniel Goleman and Richard Boyatzis.
Mastering Personal Leadership
Length 2 days
Ideal for Mid-level managers
Overview This more personally introspective program focuses on helping managers learn
to more effectively motivate others to adopt the organization’s vision as their
own and more effectively achieve common objectives. Participants receive
personal feedback on their emotional intelligence, the leadership styles they use
and the climates they create. Based on that feedback, they create a simple plan
for improving their leadership effectiveness
Assessments Emotional and Social Competency Inventory, Inventory of Leadership Styles,
Organizational Climate Survey.
Executing at the Front Line
Length 1 day
Ideal for New managers and supervisors and those with limited leadership experience
Overview This program introduces participants to the variety of management functions,
each of which is necessary depending on the situation and individuals involved.
It also introduces the competencies required for leadership success that have a
direct impact on results. Finally, linking these two concepts, it shows managers
how small changes in their behavior and approach can have a dramatic impact
on business results.

Our leadership programs include:
Mastering Strategic Leadership
Length 3 days with additional online components
Ideal for High potential mid-level and senior managers
Overview An intensive program that helps senior leaders align their unique strengths to
the challenges and opportunities that can only be addressed at the top levels
of organizations, where shareholder value is created by effectively managing
and implementing enterprise strategies and tailored organizational structures.
In addition to getting feedback on their styles and the climates they create, they
receive highly insightful data on motives and values that tend to drive their
behavior as leaders
Assessments Picture Story Exercise (motives), Personal Values Questionnaire, Emotional and
Social Competency Inventory, Inventory of Leadership Styles, Organizational
Climate Survey.
Making Great Leaders
Length 4 – 5 days
Ideal for High potential mid-level managers, senior executives and intact teams
Overview A highly customized, comprehensive program that helps senior leaders align
their unique strengths to face the challenges and opportunities that can only be
addressed at the top levels of organizations. This program typically incorporates
an organization-specific competency model and, when used with intact teams,
on key organizational climate issues that they can address as a team. Participants
gain new insight not only into their own leadership strengths and needs, but
also into how their individual behavior and approach to leadership impacts the
dynamics of the teams of which they are a part
Assessments Picture Story Exercise (motives), Personal Values Questionnaire, targeted
Leadership Competency Assessment, Inventory of Leadership Styles,
Organizational Climate Survey.

Africa Helsinki Edmonton
Cape Town Istanbul Halifax
Johannesburg Kiev Kansas City
Pretoria Lille Los Angeles
Lisbon Mexico City
Asia London Montreal
Bangkok Madrid New York Metro
Beijing Manchester Ottawa
Hong Kong Milan Philadelphia
Jakarta Moscow Regina
Kuala Lumpur Oslo San Francisco
Mumbai Paris San José (CR)
New Delhi Prague Toronto
Seoul Rome Vancouver
Shanghai Stockholm Washington DC Metro
Shenzhen Strasbourg
Singapore Vienna Pacific
Tokyo Vilnius Auckland
Warsaw Brisbane
Zeist Canberra
Europe
Zurich Melbourne
Athens
Barcelona Perth
Berlin Middle East Sydney
Bilbao Dubai Wellington
Birmingham Tel Aviv
Bratislava South America
Bristol North America Bogota
Brussels Atlanta Buenos Aires
Bucharest Boston Caracas
Budapest Calgary Lima
Dublin Charlotte Santiago
Frankfurt Chicago Sao Paulo
Glasgow Dallas
Hay Group is a global management consulting firm that works with
leaders to transform strategy into reality. We develop talent, organize
people to be more effective and motivate them to perform at their
best. Our focus is on making change happen and helping people and
organizations realize their potential.
We have over 2600 employees working in 85 offices in 47 countries.
Our clients are from the private, public and not-for-profit sectors, across
every major industry. For more information please contact your local
office through www.haygroup.com.