Partnership Defined Quality: Acting it Out!

Partnership Defined Quality: Acting it Out! CORE Spring Meeting 2010 Beth Outterson, Save the Children Bonnie Kittle, Consultant

Why we’re doing this session
We know it works !
implemented in over 15 countries with some evidence of quality improvements.
Opportunity to build the evidence base
Further testing and implementation needed
Quality improvements not yet attributed to PDQ. But M&E Tools are now in place and ready to use.
SC designed PDQ but few others have used it
We are trying to build interest and expertise
Acting it out quickly improves understanding

PDQ Process BUILDING SUPPORT WORKING IN PARTNERSHIP FOR QUALITY IMPROVEMENT COMMUNITY DEFINED QUALITY HEALTH WORKER DEFINED QUALITY Better Health Improve provider job satisfaction Improve client satisfaction Increase communities’ sense of ownership of health facility Increase community capacity for social change Shared rights and responsibilities for better health outcomes BRIDGING THE GAP

Criteria for QIT membership
Respected in the community
Knowledge, experience or influence in the community
Need to have the time to participate in meetings
Ideal: 30% community, 30% provider, 30% marginalized (essential in order for those groups to “have a voice”)

Role of Quality Improvement Team
Serve as a liaison between community and providers at local facility
Develop and implement the action plan
Seek internal resources –both human and financial
Actively attend and share leadership of weekly or bimonthly QIT meetings
Community mobilization and awareness raising Gathering and Monitoring of quality improvement data

Action plan 3. 2. 1. 2. 3. A.______ B._______ 1. Status When Resources/ Materials Needed Who is responsible Action needed Solutions (for each factor) Contributing Factors Problem

Tracking Table HOW GOOD IS GOOD ENOUGH? (Benchmark) HOW WILL YOU MEASURE? PROOF OF CHANGE? (Indicators) WHAT SHOULD BE? (Quality standard) PROBLEM

Resources
PDQ Manual: http://www.savethechildren.org/publications/programs/health/PDQ-Manual-Updated-Nigeria.pdf
PDQ for Youth Manual: http://www.savethechildren.org/publications/programs/health/PDQ-Y-Manual.pdf
PDQ Facilitator's Guide http:// www.coregroup.org/diffusion/Save_PDQ_Facil_Guide.pdf

Resources Cont’d
11 monographs of PDQ experiences
PDQ M and E Toolkit
PDQ Technical Advisory Working Group

Partnership Defined Quality: Acting it Out!

by jehill3 on May 04, 2010

Accessibility

Categories

Tags

Upload Details

Usage Rights

1 Embed 4

Statistics

Partnership Defined Quality: Acting it Out! — Presentation Transcript