ACTIVE TRAINING TECHNIQUES APPRECIATING DIVERSITY BREAKTHROUGH LEARNING CAREER EXPLORATION & PLANNING COACHING SKILLS 360° FEEDBACK ENHANCING ESTABLISHED TEAMS NEGOTIATING TO WIN/WIN PERSONAL EFFECTIVENESS PRODUCTIVE GROUPS DELIVERING HIGH CALIBER CUSTOMER SERVICE MINIMIZE STRESS, MAXIMIZE SUCCESS THE ART OF DELEGATION THE CHALLENGE OF CHANGE THE TIME OF YOUR LIFE MAKING MEETINGS WORK CONDUCTING A PERFORMANCE REVIEW

ACTIVE TRAINING TECHNIQUES: PROMOTING LEARNING BY DOING Participants Beginning and experienced instructors 20 persons Or less Training Objectives Participants will EXPLORE the theory behind active training LEARN different options for obtaining immediate participation; APPLY four steps for improving instruction DEVELOP SKILL in promoting active learning DESIGN training activities IDENTIFY strategies which ensure retention and on-the-job application. index

APPRECIATING DIVERSITY : A WINDOW OF OPPORTUNITY Training Objectives Participants will REVIEW ethnic, racial, and cultural uniqueness; EXPLORE culture influences in workplace behaviors; BE AWARE of and APPRECIATE the cultural styles and values of different groups and individuals PRACTICE using a human relations model to analyze and enhance intercultural relationships. Participants Every unique individual 20 persons Or less index

BREAKTHROUGH LEARNING : LEARNING TO LEARN IN A CHANGING WORLD Training Objectives Participants will BE MORE AWARE of their intellectual strengths; MAXIMIZE their preferred learning style and approach; READ ACTIVELY for understanding and recall; REMEMBER more effectively; and LOCK IN learning using practice, memory mapping, and rest Participants Employees who need to master higher-order skills 20 persons Or less index

CAREER EXPLORATION & PLANNING: REVIEWING YOUR OPTIONS Training Objectives Participants will ASSESS personal skills, values, interests, and experiences related to their careers, APPLY THE STEPS in career decision making; EVALUATE current and future job opportunities; DEVELOP a personal career-development plan; and PRACTICE utilizing key resource people and relevant materials during the job-search process. Participants Adults currently reviewing their options 15 persons Or less index

COACHING SKILLS: SUPPORTING EMPLOYEE DEVELOPMENT Training Objectives Participants will PRACTICE an active-learning approach to skill teaching; DESIGN and CONDUCT role-play practice sessions; IMPROVE ability to observe trainee performance; PROMOTE the trainee’s use of problem-solving skills; DEVELOP confidence in giving developmental performance feedback; WORK on setting performance goals; and KNOW how to recognize and adjust to the learning style of trainees. Participants Manager, Trainer, or Supervisor 15 persons Or less index

360° FEEDBACK : DEVELOPING AN EFFECTIVE SYSTEM Training Objectives Participants will IDENTIFY the important issues in designing an effective 360° process; DEFINE the cultural factors indicating organizational readiness, and UNDERSTAND the importance of these factors CONSTRUCT a preliminary design for an effective 360°-feedback process DEVELOP an implementation strategy for the process. Participants Personnel tasked to design company-specific feedback program 15 persons Or less index

ENHANCING ESTABLISHED TEAMS: STRATEGIES FOR TEAM DEVELOPMENT Training Objectives Participants will EXPLORE their feelings about the team’s effectiveness; PRACTICE observing interaction patterns during an actual team meeting; LEARN the phases of team development; and DEVELOP a plan to improve team productivity. Participants Members of established teams 20 persons Or less index

NEGOTIATING TO WIN/WIN: CONFLICT RESOLUTION IN PROFESSIONAL RELATIONSHIPS Training Objectives Participants will ASSESS their conflict-resolution styles; IDENTIFY misunderstandings in conflict situations; LEARN HOW to view others objectively; ACQUIRE SKILLS in stating complaints and requesting change; BECOME ADEPT at cooperative forms of negotiation LEARN STRATEGIES for dealing with difficult people Participants Everyone who needs to deal with people 20 persons Or less index

PERSONAL EFFECTIVENESS: STRATEGIES FOR EFFECTIVE LIVING Training Objectives Participants will DETERMINE issues most central in their lives; IDENTIFY and CAPITALIZE on personal strengths UNDERSTAND the consequences associated with not taking control of life events EXAMINE personal obstacles IDENTIFY appropriate goals for the future PRACTICE prioritizing life events . Participants You and those who want to live more effectively 20 persons Or less index

PRODUCTIVE GROUPS: SKILLS THAT MAKE A DIFFERENCE Participants Individuals who came from groups committed to their goals 20 persons Or less Training Objectives Participants will DEVELOP communication skills that can help a group to move forward LEARN techniques to facilitate a group EXAMINE ways to prevent and to resolve disagreements and conflicts APPLY STRATEGIES for building group consensus BECOME KEENER observers of group process. index

SATIFACTION GUARANTEED: DELIVERING HIGH CALIBER CUSTOMER SERVICE Participants Leaders, managers, and front-line employees 20 persons Or less Training Objectives Participants will EXAMINE poor and positive customer-service practices; ASSESS the organization’s “customer-service climate” PRACTICE effective customer-service behaviors; and DEVELOP personal and organizational customer-service improvement plans. index

MINIMIZE STRESS, MAXIMIZE SUCCESS: UNDERSTANDING AND MANAGING STRESS IN YOUR LIFE Participants Individuals who has to cope with stress everyday 20 persons Or less Training Objectives Participants will INCREASE awareness of personal stressors and idiosyncratic stress reactions EXPAND repertoire of skills to enhance their ability, live a more relaxed life style, and prevent stress-related illness; and CONTROL the stressors in their life through the development of a personal stress-management plan index

THE ART OF DELEGATION: EFFECTIVE GUIDANCE FOR YOUR DIRECT REPORTS Participants First-line supervisors and managers 15 persons Or less Training Objectives Participants will ASSESS themselves as delegators of responsibility INCREASE AWARENESS of key delegation communication skills; LEARN the important ingredients of effective delegation PRACTICE effective delegation index

THE CHALLENGE OF CHANGE: HELPING OTHERS TO CONFRONT IT Participants Managers and Supervisors 15 persons Or less Training Objectives Participants will DEFINE their roles and responsibilities in managing change; DEVELOP STRATEGIES for coping with and managing change; IDENTIFY WAYS to involve employees in the change process USE A MODEL to introduce change to employees index

THE TIME OF YOUR LIFE: GETTING ALL YOU WANT OUT OF LIFE THROUGH TIME MANAGEMENT Participants Everyone who has a lot to do with their limited time 20 persons Or less Training Objectives Participants will INCREASE AWARENESS of their attitudes toward time; IDENTIFY PROCRASTINATION patterns; ASSESS personal “clutter styles”; and LEARN to plan time by setting priorities and developing action plans. index

MAKING MEETINGS WORK: HOW TO PLAN, ORGANIZE, CONDUCT PRODUCTIVE MEETINGS Participants Leaders, managers, supervisors and anyone who has to participate in meetings 20 persons Or less Training Objectives Participants will PLAN and CONDUCT meetings that achieve desired outcomes DIFFERENTIATE between task and interpersonal issues in a group DEVELOP an action plan for using effective meeting practices BUILD CONFIDENCE in the use of effective meeting leadership practices index

CONDUCTING A PERFORMANCE REVIEW: HOW TO PLAN, ORGANIZE, CONDUCT PRODUCTIVE MEETINGS Participants Managers and other supervisor personnel 15 persons Or less Training Objectives Participants will EXPLORE the importance of the employee performance review as a leadership opportunity; DEFINE and PRACTICE a formula for giving constructive feedback and active listening skills DEVELOP clear, written evaluations PRACTICE the steps to co-create a future performance plan that increases involvement and motivation index

index Jef's Training Philosophy People are the best investment. Learning is an active process. Learning can be fun. Learning must serve a purpose. Learning is about personal and organizational improvement, not a speaking or training event. . How to Contact Jef? Mobile Phone: +639204323632 Email: [email_address] Who Is Jef? Jef has been helping people who are struggling with their interpersonal communication and leadership skills through coaching, mentoring, and facilitating workshops and seminars