Six sigma
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Compendio Completo.

Compendio Completo.

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Six sigma Presentation Transcript

  • 1. EL COSTO DE CALIDAD % PRODUCT ERRORES OS QUE POR COSTO DENIVEL DE SATISFACE MILLÓN CALIDADSIGMA N DE (% RESP. REQUERIM OPORTUNI VENTAS) IENTOS DE DADES CLIENTES 2 69,146 309.538 > 40% 3 93.319 66.807 25-40% 4 99,379 6.210 15-25% 5 99.9767 233 5-15% 6 99,99966 3,4 <1%
  • 2. 6 SIGMAS1 Sigma 690.000 DPMO 30.23% de eficiencia2 Sigma 308.000 DPMO 69.12% de eficiencia3 Sigma 66.800 DPMO 93.33% de eficiencia4 Sigma 6.210 DPMO 99.994% de eficiencia5 Sigma 230 DPMO 99.99994% de eficiencia6 Sigma 3,4 DPMO 99.9999966% de eficiencia
  • 3. DefinirControlar Medir *Mejorar Analizar
  • 4. ESTRUCTUR RED DE A DE TRABAJO PROCESOS DE DE CLIENTES NEGOCIOS Y MERCADOMEDICIONES ESTRATÉG& IA DERESULTADOS INTEGRACCUANTIFICA IÓNBLES 6 SIGMA INCENTIVOS TEAMLEA & DERA RESPONSABIL TIEMPO IDAD COMPLET O