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Help, I can’t access electronic journals or library databases.
A guide for members of the UCB College of Chemistry.
** Hav...
To use library resources from home or off-campus, please configure your computer first.
Set up either one of the following...
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Getting access to electronic journals and library databases: A guide for members of the UC Berkeley College of Chemistry

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http://www.lib.berkeley.edu/CHEM/help/access.pdf

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Transcript of "Getting access to electronic journals and library databases: A guide for members of the UC Berkeley College of Chemistry"

  1. 1. Help, I can’t access electronic journals or library databases. A guide for members of the UCB College of Chemistry. ** Have you set-up proxy server access or run the VPN software? For SciFinder or Crossfire, use VPN only. Do you have access? Start Are you using a laptop/computer on the UCB campus? 1. Set-up the proxy server or install the VPN client. For instructions, see page 2. 2. Try again to access the item. No, I am at home or off-campus. Yes Yes No Double check that the Library provides the item. For e-journals, search http://tinyurl.com/4u43oj For e-books, search http://oskicat.berkeley.edu/ For databases, search http://tinyurl.com/gb758 Yay! Resolution. Does the Library provide the item online? You should have access. Please visit the Library or email chem@library.berkeley.edu for further help. If a paper copy is available, visit the Library to retrieve. If no copy is available, try borrowing from another library. Details at: http://www.lib.berkeley.edu/ILS/ibs.html Check that you are on the UCB network. Visit: http://whatismyipaddress.com/ Under Organization and ISP, is University of California listed? You are not on the UCB network. 1. Contact your system administrator for support. 2. In the meanwhile, follow the directions above from the diamond marked with **. We’re on it! Thanks for your patience. No Yes Yay! Resolution. No Yes NoYes
  2. 2. To use library resources from home or off-campus, please configure your computer first. Set up either one of the following. Proxy Server About You make a one-time change in the settings of your web browser (e.g., Internet Explorer, Firefox, Chrome, Safari, etc.). When you select a link to a library resource, the proxy server will ask you to log in with a CalNet ID. Getting started For instructions, visit http://www.lib.berkeley.edu/Help/proxy.html Using proxy servers Your web browser will prompt you to log in with your CalNet ID when you use a library resource. Virtual Private Network (VPN) About Client software you install on your computer in order to establish a secure "tunnel" to the UC Berkeley network. Getting started For instructions, visit http://www.lib.berkeley.edu/Help/vpn.html Using VPN Before using library resources, start the VPN software and log in with your CalNet ID. After you’re done, log off. Using the SciFinder Scholar client or CrossFire Beilstein/Gmelin? Only VPN will connect you to these databases. Proxy servers will not work.

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