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The aim of communication is the transference and understanding of information between two or more people. Communication must always be between two or more people, one the sender and the other receiver. You participate in both roles and your role will change alternatively and frequently in conversation.
The Communication Process Source Encoding Channel Decoding Receiver Message Message Message Message Feedback
The Communication Process Encoding Channel Decoding Receiver Message Message Message Message Feedback Source “ I take sugar in my tea”
The Communication Process Encoding Channel Decoding Message Message Message Message Feedback Source “ One lump or two?”
Therapeutic communication is a goal –directed ,focused form of dialogue used as a tool in health care to promote a client 's well-being and positive response to treatment
Purpose of therapeutic communication is to help people cope more effectively as individuals and in relationships with others 1. Provide a safe place for the client to explore the meaning of the illness experience 2. For the nurse to function as a skilled companion and through communication help the client to achieve well-being