purpose of the
Learn how to
prepare for your
and techniques for
a good interview
The three most important things
you should do before your
1. PREPARE!1. PREPARE!
2. PREPARE!2. PREPARE!
3. PREPARE!3. PREPARE!
DEFINITION OF INTERVIEWDEFINITION OF INTERVIEW
Any face-to-face contact with
anyone who has the authority to
hire or supervise a person with
your skills. They may or may not
have a job opening at the time
you interview with them.
Before the InterviewBefore the Interview
Research the employer
Find out what the job responsibilities are
Find out and record where, when, and with
whom you will interview with
Prepare a resume
Why spend time finding out
about the employer/job?
Your goal is to show
the employer why
you are the best
person for the job
experience to the
First ImpressionsFirst Impressions
Your Clothes &
Face to FaceFace to Face
The Dirty Dozen - Interview Questions
You say you can do the job - Prove It!!
Be Prepared for Behavior-based
Describe a time when you were faced with
problems or stresses at work that tested your
coping skills. What did you do?
Give an example of a time when you had to
be relatively quick in coming to a decision.
Give me an example of an important goal
you had to set and tell me about your
progress in reaching that goal.
Give me an example of a problem you
faced on the job, and tell me how you
Tell me about a situation in the past year in
which you had to deal with a very upset
customer or co-worker.
Interview DO’s Dress appropriately for the industry. When in doubt,
go conservative. Personal grooming and cleanliness
should be impeccable. Keep cologne or perfume to
a minimum. Pay particular attention to hands and
Arrive 10 minutes early. Know the exact time and
location of your interview; know how long it takes to
get there, park, and find a restroom to freshen up.
Treat other people you encounter with courtesy and
respect. Their opinions of you might be solicited
during the hiring process.
Offer a firm handshake, make eye contact, and
have a friendly expression when you are greeted by
Listen to be sure you understand your interviewer’s
name and the correct pronunciation.
Even when your interviewer gives you a first and
last name, address your interviewer by Mr. Or Ms.
And the last name, until invited to do otherwise.
Maintain good eye contact during the interview.
Sit still in your seat; avoid fidgeting and
Respond to questions and back up your
statements about yourself with specific examples
Ask for clarification if you don’t understand a
question; and be thorough in your responses
while being concise in your wording.
Use good grammar and good diction. Say
“yes”, not “yeah.” Don’t fill pauses with “um,”
uh” or “ah”. Don’t punctuate sentences with
“you know”, “like”, “see” or “okay”.
Treat the interview seriously and show interest in the
employer and the opportunity presented and
respond to questions in a positive manner.
Watch the tone of your voice. While it might be
trendy among your friends to “up speak” (end
sentence with a higher tone of voice so that
sentences sound like questions), this habit will kill your
credibility during the interview.
Answer the question and use professional
experiences or descriptive information to
demonstrate how you would react or respond to a
Make sure answers have a definite flow. In the
beginning state major points you want to make; in
the middle expand upon those points or ideas, and
in the end reinforce your key points and end on a
Evaluate the interviewer and the organization. An
interview is a two-way street.
Make sure you understand the employer’s next step
in the hiring process; know when and from whom you
should expect to hear next.
Prove You Can Do The Job
Identify your skills:
transferable, and job-
Present a good
Use data - numbers,
volume, %, etc.
what happened as a
result of your
Link up what you’re
good at to how you
can help the
employer out in this
What is the employerWhat is the employer
looking for?looking for?
Job skills and transferable/adaptable skills
Creative Thinking and Problem Solving
Organizational Skills & Leadership Skills
Ability to continuously learn
Closing the InterviewClosing the Interview
Review your strengths
Send a Thank You
Call back in a few
Get a second
Don’t Give UpDon’t Give Up
It takes time
to reach your
What to do after the interview?
Courteously thank the interviewer(s) for the
opportunity to interview with the agency.
Extend a handshake and exhibit enthusiasm
about the career opportunity.
Consider following up with a thank you note or
e-mail of appreciation to the interviewer(s) to
further show your interest.