Curriculum VitaePERSONAL INFORMATION Name: Juan Eduardo Alvarez Diaz ID Card Number: V.- 3.568.541 Country of Birth: Venezuela Nationality: Venezuelan Civil Status: Married Number of Children: 2 Address: Urb. Pan de Azucar, Calle Las Marelas, Qta. Mi Casita, Colinas de Carrizal, Carrizal, Edo. Miranda Venezuela Phone Number: +58-212 339 99 54 Cell: +58-412-3214382 E-mail: firstname.lastname@example.orgEDUCATION 1965 - 1968 Seminario Interdiocesano de Caracas Caracas (Inter-diocesan Seminary of Caracas) Philosophy 1972 - 1975 Universidad Central de Venezuela Caracas (Central University of Venezuela) Economy (6 semesters passed)WORK EXPERIENCE 2006-Current Express Solutions (0212-3683192) General Manager Part Owner. Managing the company´s engineering and construction deals. Managing company maintenance and engineering works contracts exclusively for private clients. 2006-Actual Soluciones Tactika s (0212-3683192) General Manager Part Owner. Business Management Consultants in Los Altos Mirandinos, specializing in the application of LOPCIMAT and other employment related laws.
2005-2006 Soluciones Congente ( 0212-7200461) Caracas Human Resources Manager Direct and coordinate all of the workings of the Human Resource Department including massive personnel recruitment for third parties.1995 - 2003 Compass Group (0212-9930414) Caracas Human Resources Manager Plan, direct and control all areas of the company´s Human Resource Department at a national level, develop the Key Performance Indicators system, as well as being responsable for Internal Quality and Communications. 1994 - 1995 CANTV (0212-5001111) Caracas Labor Relations Manager Responsible for the Labor Relations of the biggest Telecommunications company in Venezuela, debate of the first Collective Bargaining Agreement after its privatization. 1991 - 1994 Cervecera Nacional (0212-2388133) Caracas Human Resources Manager Define, plan, control and direct strategies to achieve the uptake, maintenance and development of the Human Resources and effective communications programs and functional integration. . 1987 - 1991 Banco Mercantil (0212-5031111) Caracas Vice President of Human Resources. Responsible for directing all of the Human Resources activities of the Mercantile group in Venezuela. Wording the Human Resource policies, reporting to the first level of the bank´s management. . 1986 - 1987 Izquierdo & Asoc. (02125-2745689) Caracas Human Resources Consultant Human Resources and Company Organizations consultant for various companies. 1985 - 1986 Banco Consolidado (0212-2386435) Caracas 2
Vice President of Human Resources. Develop policies, programs and plans for Human Resources.. Detect and forecast the Human Resources needs in the near and distant future. Supervise the various managers responsible for each area of Human Resources. 1982 - 1985 Seguros La Seguridad (0212-2346578) Caracas Human Resources Manager Plan and direct the Human Resources processes in the various management departments, undertake a change in the supervision levels through the development of management training programs. 1972 - 1982 Banco Royal Vzolano (0212-5426577) Caracas Assistant Vice President of Human Resources Defining, developing and administering the Human Resources´ policies, rules and processes relating to: Recruitment, selection, salaries, and benefits plans, administration and staff development. Labor Relations and Collective Agreements discussions.ADDITIONAL ACTIVITIES "Management Development" Royal Bank of Canada. 1975 "Human Resources Planning" Royal Bank of Canada. 1975 "Objectives Management" CEDIN. 1976 "Principles of Law and Labor Law” Academia de Derecho Social. (Social Law Academy) 1977 "Salaries, Wages and Benefits Administration” UCAB. 1977 "Advanced Description and Evaluation Posts” HAY & Asoc. 1985 "IT Applied to Human Resources Management” ANRI. 1988 "10th National Day of Human Resources - Third Congress of Personnel Management in the Caribbean Basin" ANRI. 1989 "Executive Program Management 1989” I.E.S.A. Instituto Estudios Superiores de Administracion 1989 HAY Overview. 1992 "Continuing Improvement" Andersen Consulting. 1992 "Senior Management Workshop” Andersen Consulting. 1992 Membership to: National Association of Industrial Relations (ANRI) and Venamcham, American Venezuelan Chamber of Commerce 3
KNOWLEDGE AND SKILLS English: Fluency in reading and writing, good spoken level. Good negotiating skills, good communication ability, persistence to achieve goals. Participative style, honest. Diplomatic (good command of the left hand). Extensive experience in all areas of Human Resources. Corporate Communications. Definition, development and administration of Human Resource policies, rules and proceduresDevelops and executes strategic Direction of HR initiatives across the Business Unit.Responsible for providing direction to line management on execution of HR initiatives toinclude compensation analysis, retention, employee relations, legal compliance, performancemanagement, etc. Develops and drives programs and initiatives and is viewed as a strategicbusiness partner, change agent, and member of the management team. Influences seniormanagement in the development of solutions through cultural process and organizationaldevelopment. Accountable for ensuring HR team is identifying efficiencies, providesconsistency, streamlines processes, methodologies, and practices in the areas of humanresources. Expected to manage effectively within a complex environment where dealing withsome level of ambiguity is required. Regularly interacts with all levels of management.• Provides counsel to leadership to ensure performance planning is in alignment withcorporate goals/objectives.• Identifies and analyzes trends in human resources and formulates strategies for action plansto address issues identified (i.e., proactive training, turnover/retention strategies, careerdevelopment modeling, etc.).• I, executes on strategies for effective recruiting and staffing initiatives, talent managementand total compensation. Provides direction to HR and management team on execution ofcompensation• In concert with senior management, identifies current and future organizationalneeds/structure and works with HR team to ensure alignment within business unit and in thecompany.• In partnership with Sr. Direction, leads the identification, development and execution ofcorporate-wide initiatives (i.e., Cultural Transition, Employee Satisfaction, achievement ofpolicy deployment initiatives associated with Company’s Key Business Results, etc.).Plans, coordinates and administers human resource strategic planning and all personnel relatedprograms. Coordinates the day-to-day operations. Develops and administers policies andprocedures. Provides employee relations support throughout the organization. Managesorganizational compensation programs: executive, management, salaried and hourly. Insurescompliance with all federal, state and local employment laws. Partner with management team 4
to ensure HR priorities are aligned with business goals and objectives.• Work closely with the management team on the annual planning cycles – Annual OperatingPlan (AOP), Strategic Planning (Strap), Human Resource Review (HRR)• Manage recruitment process: requisitions, candidate review, selection and hiring top qualitytalent• Manage employee relations issues counseling employees and/or managers as appropriate• Implement Employer of Choice initiatives to enhance employee work experience• Oversee and manage annual benefit process, update benefit changes, qualifying eventsincluding worker’s comp, short and long term disability, etc.• Manage annual and mid-year Performance Management and Development (PMD) process• Manage annual compensation process• Maintain / update policies and make recommendations for process improvements• Oversee roll out of annual and mandatory training programs (ethics, safety, etc.)• To manage special projects as assigned 5