Generational Needs State of the Art Technology Technology is important To be in Charge of Something Top Down Approach Fun Casual Relationships with Authority To be Personally cared about by Management Measurable Goals Able to Multi-Task Flexible Work Schedules Empowerment Respect for their Knowledge Collaboration Balance Participative Management Clearly Defined Structure GEN. Y GEN. X BABY BOOMERS TRAD. GEN.
Competencies Ability to maintain composure when responding to hostile questions in sensitive and/or controversial subjects Articulate - ability to adjust to audience level of understanding Thorough knowledge in subject area 2. Make oral presentations Ability to understand / clarify for others Writing style (ability) Vocabulary (knowledge) Grammar skills 1. Write reports "We will pay $XX for you to have these KSA's" "We will pay $XX for you to perform these duties" Focus Is On The Person Focus Is On The Job COMPETENCIES-BASED SYSTEM DUTIES-BASED SYSTEM