FTB’s Workforce Planning Effort Presented by: Michelle Ezray, Business and Human Resources Bureau April 2008
What is the FTB Workforce Planning Tool? <ul><li>FTB’s Workforce Planning Guide  - a tool to begin our enterprise workforc...
How to Get Started – Tools and Techniques <ul><li>Management commitment to Workforce Planning </li></ul><ul><li>An Enterpr...
Workforce Planning Taskforce 2006/2007 <ul><li>12 person enterprise-wide workforce planning taskforce established </li></u...
Why did FTB need to Start Workforce Planning?
Why did FTB need to Start Workforce Planning (Cont.)? <ul><li>Projections of rank and file FTB employees to retire… </li><...
Why did FTB need to Start Workforce Planning (Cont.)? <ul><li>Average Retirement Age at FTB  - 58 Years </li></ul><ul><li>...
What We Did <ul><li>Created a guide (tool) </li></ul><ul><li>Created a one day training course  </li></ul><ul><li>Began of...
Why Create a Tool for Planning? <ul><li>Our objectives for creating a tool are to: </li></ul><ul><ul><li>Increase the flex...
About the Guide… <ul><li>The guide has ten workforce planning steps. </li></ul><ul><li>In each step we present: </li></ul>...
The Steps… <ul><li>Choose the Scope </li></ul><ul><li>Define the Context </li></ul><ul><li>Understand the Work Functions <...
About the Training… <ul><li>It is a one day class. </li></ul><ul><li>The class: </li></ul><ul><ul><li>explains the compone...
What Other Planning Tools Does FTB Provide? <ul><li>Electronic mail box for requesting human resources data.  </li></ul><u...
What Other Resources Does FTB Provide? <ul><li>A Workforce Planning Page on the FTB Intranet Website </li></ul><ul><li>Hum...
Tips We Learned <ul><li>Don’t Recreate the Wheel: </li></ul><ul><ul><li>Use existing resources, data and expertise within ...
Applying Workforce Planning at FTB – What we are Doing Now <ul><li>Management  commitment to workforce planning </li></ul>...
Ongoing Workforce Development Efforts <ul><li>Management Development Program </li></ul><ul><li>Management Rotation </li></...
Accessing the FTB Workforce Planning Guide <ul><li>FTB’s Workforce Planning Guide is available on line at  http://www.ftb....
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  • FTB\'s Workforce Planning Effort

    1. 1. FTB’s Workforce Planning Effort Presented by: Michelle Ezray, Business and Human Resources Bureau April 2008
    2. 2. What is the FTB Workforce Planning Tool? <ul><li>FTB’s Workforce Planning Guide - a tool to begin our enterprise workforce planning efforts. </li></ul>
    3. 3. How to Get Started – Tools and Techniques <ul><li>Management commitment to Workforce Planning </li></ul><ul><li>An Enterprise-wide Team approach </li></ul><ul><li>The DPA model was used as the foundation </li></ul><ul><li>Components of other models were included to fit organizational culture </li></ul>
    4. 4. Workforce Planning Taskforce 2006/2007 <ul><li>12 person enterprise-wide workforce planning taskforce established </li></ul><ul><li>The goals of this enterprise team: </li></ul><ul><ul><li>review workforce planning models </li></ul></ul><ul><ul><li>develop a workforce planning model and tool for FTB </li></ul></ul><ul><ul><li>test the FTB model on an organizational area </li></ul></ul>
    5. 5. Why did FTB need to Start Workforce Planning?
    6. 6. Why did FTB need to Start Workforce Planning (Cont.)? <ul><li>Projections of rank and file FTB employees to retire… </li></ul><ul><li>5 years – 22% </li></ul><ul><li>10 years – 39% </li></ul><ul><li>15 years – 56% </li></ul><ul><li>Projections of supervisory/managerial FTB employees to retire… </li></ul><ul><li>5 years – 31% </li></ul><ul><li>10 years – 50% </li></ul><ul><li>15 years – 72% </li></ul><ul><li> </li></ul>
    7. 7. Why did FTB need to Start Workforce Planning (Cont.)? <ul><li>Average Retirement Age at FTB - 58 Years </li></ul><ul><li>Average Age of Rank and File FTB employees - 45 Years </li></ul><ul><li>Average Age of Supervisory/Managerial FTB employees - 49 Years </li></ul><ul><li>Average State Service for Rank and File FTB employees - 13 Years </li></ul><ul><li>Average State Service for Supervisory/Managerial FTB Employees - 21 Years </li></ul>
    8. 8. What We Did <ul><li>Created a guide (tool) </li></ul><ul><li>Created a one day training course </li></ul><ul><li>Began offering the course in January 2008 </li></ul><ul><li>Development of the guide and training course took approximately 12 months </li></ul>
    9. 9. Why Create a Tool for Planning? <ul><li>Our objectives for creating a tool are to: </li></ul><ul><ul><li>Increase the flexibility for each division </li></ul></ul><ul><ul><li>Address each division’s differing workforce planning needs </li></ul></ul><ul><ul><li>Address each division’s business plans and strategic goals </li></ul></ul><ul><ul><li>Recognize that different occupational groups require different solutions </li></ul></ul>
    10. 10. About the Guide… <ul><li>The guide has ten workforce planning steps. </li></ul><ul><li>In each step we present: </li></ul><ul><ul><li>things to do </li></ul></ul><ul><ul><li>explain why this step is important </li></ul></ul><ul><ul><li>list out key considerations </li></ul></ul><ul><ul><li>provide tools and resources. </li></ul></ul>
    11. 11. The Steps… <ul><li>Choose the Scope </li></ul><ul><li>Define the Context </li></ul><ul><li>Understand the Work Functions </li></ul><ul><li>Determine Future Staffing Demand </li></ul><ul><li>Determine Future Staffing Supply </li></ul><ul><li>Conduct a Gap Analysis </li></ul><ul><li>Determine Gap Priorities </li></ul><ul><li>Develop a Solution </li></ul><ul><li>Implement the Solution </li></ul><ul><li>Evaluate the Results </li></ul>
    12. 12. About the Training… <ul><li>It is a one day class. </li></ul><ul><li>The class: </li></ul><ul><ul><li>explains the components of the guide </li></ul></ul><ul><ul><li>applies the principles through a real life examples </li></ul></ul>
    13. 13. What Other Planning Tools Does FTB Provide? <ul><li>Electronic mail box for requesting human resources data. </li></ul><ul><li>Human Resources Staff ensure that appropriate data security and privacy is maintained. </li></ul>
    14. 14. What Other Resources Does FTB Provide? <ul><li>A Workforce Planning Page on the FTB Intranet Website </li></ul><ul><li>Human Resources Staff provide consultative services </li></ul>
    15. 15. Tips We Learned <ul><li>Don’t Recreate the Wheel: </li></ul><ul><ul><li>Use existing resources, data and expertise within the department </li></ul></ul><ul><ul><li>Utilize existing planning documents to assist you when making supply and demand projections. </li></ul></ul>
    16. 16. Applying Workforce Planning at FTB – What we are Doing Now <ul><li>Management commitment to workforce planning </li></ul><ul><li>Each division will evaluate workforce planning priorities by June 30, 2008 </li></ul><ul><li>Human Resources is providing data </li></ul>
    17. 17. Ongoing Workforce Development Efforts <ul><li>Management Development Program </li></ul><ul><li>Management Rotation </li></ul><ul><li>Enterprise – Wide Mentoring/Coaching Program </li></ul><ul><li>99 Minute Workshops </li></ul>
    18. 18. Accessing the FTB Workforce Planning Guide <ul><li>FTB’s Workforce Planning Guide is available on line at http://www.ftb.ca.gov/aboutFTB/manuals/Workforce_Planning.pdf </li></ul>
    19. 19. Thank You

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