Information Quality
Assessment and Source
© Jeremy Depauw 2008
Selection
How do Corporate Information Managers deal with the
challenges raised by Web 2.0?
Jeremy Depauw  jdepauw@ulb.ac.be

Research project details
How do corporate information
© Jeremy Depauw 2008
specialists (i) assess the quality of
information and select online sources (ii)
in the recently reconfigured online
informational landscape (iii) ?

Corporate Information Management
Alert threats and opportunities
© Jeremy Depauw 2008
Collect
Treatment Mediation CIM support in Decision Making
Distribution
Influence actions

Information Quality Assessment and
online Source Selection
Info
quality assessment
source selection
Collect
© Jeremy Depauw 2008
Treatment Mediation CIM
Distribution
Criteria used: objectives, coverage, authority, accuracy,
currency, accessibility, presentation, ease of use, comparison
Source: Cooke, 2001

Framing Web 2.0
‣ Literature review about Web 2.0
‣ Framework
© Jeremy Depauw 2008
• A set of tools
• A set of practices
• A set of trends
‣ Guidelines for fieldwork research
‣ Suggestions ?

Framing Web 2.0 : transversal reading
Effects
Data on an epic scale
Content publish!
ing vs Webpage
creation
Anyone can publish (more than ever)
Ease of use
Reduction of technical
skills requirement
CM & K°
Blurring limit between informa!
tion producer and consumer
a set of threads and
© Jeremy Depauw 2008
Bottom-up
tendencies
Any time, any place
Open
Media intensive
Dynamic
Often open source
Collaboration
Blogs Web 2.0 Is...
Community
Wikis
initiated by an interacting...
Podcast
CM & K°
File sharing Actors
Intermediaries
Social Networks sites
Instant Messaging Anyone can publish (more than ever)
a set of tools.
RSS Read-Write web
Collaboration Control
Monitoring
Technology
User Generated
CM & K° Content (UGC)
that are mobilized by...
Manage information
Retarget information
...set of principles and practices...
Information & Knowledge remix
Any time, any place
Elicit and reuse information
Content creation
Collaboration
Community

Fieldwork Research: Phase 1
‣ 50+ interviews with IM pros in Belgium
• Relative importance of criteria (Cooke’s
checklist)
© Jeremy Depauw 2008
• Blogs, wikis, podcasts, file sharing, social
networks
• +, -, =
‣ Perceived shift of IQ & SS processes
Quantitative approach, statistical analysis with SPSS
(see paper at IR9.0)

Fieldwork Research: Phase 2
‣ 14 semi-directed interviews (out of the 50)
© Jeremy Depauw 2008
‣ Looking for the reasons of the perceived
shift
‣ Tracing characteristics of Web 2.0 in
professionals discourses
Qualitative approach, Discourse analysis with Cassandre

To do list
‣ Statistical analysis (phase 1): done
‣ Interviews analysis (phase 2): ongoing
© Jeremy Depauw 2008
‣ What’s left
• Back on theory (suggestions ?)
• Compilation of every piece of content (advices?)
• Write-up