Dealing with user generated content Adjusting Information managers' source selection and information quality assessment Jeremy Depauw – jdepauw@ulb.ac.be

Focus of the Research Information Quality Assessment Source Selection … of online sources

Information Quality Assessment

Source Selection

… of online sources

Recent evolution trends on the internet (Web2.0 ??) Shift of the Informational Landscape Blurring limit between Info producers / Consumers New formats of online sources User Generated Content Social Software Context of the research

Recent evolution trends on the internet (Web2.0 ??)

Shift of the Informational Landscape

Blurring limit between Info producers / Consumers

New formats of online sources

User Generated Content

Social Software

Research Question How would Pete select and include new types of online sources to his work and assess the quality of that information ?

How would Pete select and include new types of online sources to his work and assess the quality of that information ?

Fieldwork Methodology : Phase 1 List of criteria to assess information quality Authority Purpose Currency Accuracy Ease of use Etc. Declined in a checklist of 76 sub-criteria (Cook, 2001) Formats typical the recent Internet trends Blogs Wikis Podcasts File-sharing platforms Social Networking platforms (Kolbitsh & Maurer 2006) 50 IM pro’s - 1 question repeated - Administrated by myself - @ their office

List of criteria to assess information quality

Authority

Purpose

Currency

Accuracy

Ease of use

Etc.

Declined in a checklist of 76 sub-criteria

(Cook, 2001)

Formats typical the recent Internet trends

Blogs

Wikis

Podcasts

File-sharing platforms

Social Networking platforms

(Kolbitsh & Maurer 2006)

Fieldwork Methodology: Phase 2 In-depth semi-directive interviews 20 informants out of 50 from phase 1 Based on the analysis of data from Phase 1 Selection criteria still to be identified

In-depth semi-directive interviews

20 informants out of 50 from phase 1

Based on the analysis of data from Phase 1

Selection criteria still to be identified

Conceptualizing evolution trends on internet (Web 2.0??) “ Web 2.0” phrase usable for academic purposes? What to do with non-academic literature about Web 2.0 ? Methodology Criteria to recruit to 50 informants? Number of informants for both questionnaires and interviews? Theoretical framework requirements Securing both theory and methodology to academic requirements? Additional precautions because of home-made concepts ? Additional precautions because of crossing theoretical approaches? Thank you very much !

Conceptualizing evolution trends on internet (Web 2.0??)

“ Web 2.0” phrase usable for academic purposes?

What to do with non-academic literature about Web 2.0 ?

Methodology

Criteria to recruit to 50 informants?

Number of informants for both questionnaires and interviews?

Theoretical framework requirements

Securing both theory and methodology to academic requirements?

Additional precautions because of home-made concepts ?

Additional precautions because of crossing theoretical approaches?

Thank you very much !