Why is Everyone Mad at Me?
(a product manager good stuff to know discussion)
Joshua Duncan
http://twitter.com/joshua_d

Finance
Customers Competitors
Product
Management
Development Sales
Market

Product Manager

CUSTOMER RESEARCH
DO AS MUCH AS POSSIBLE, AS OFTEN AS POSSIBLE

Most people don't know what they want
until they see it in context*
*Predictably Irrational

Somewhere, something incredible is waiting to
be known*
* Carl Sagan

50% of a company's innovation should come
from consumer input and designers*
*Patricia Seybold (CEO for Seybold Group)

Time To Innovate?

P&G’s New Product Success Rate Is Between
50-60%*
*The Game Changer, Lafley

43% of Americans, 39% of British, 60% of Dutch and
47% of Australians rate themselves as ‘time poor’
Venture investments into IT down 14.5% in 2008
$3.7 billion worth of digital music sold in 2008
298 mln
2008 US 13 hours of video are
video game uploaded to YouTube Internet users
every minute, while 1
in China in
sales billion videos are
reached 2008
watched. A day
$21.33 blnPC sales down 0.4%
Global
in Q4 2008 2009 IT spending to fall 3%
US consumer electronics
shipments to generate $171 billion
http://www.itfacts.biz/, http://trendwatching.com in 2009

The greatest problem in communication
is the illusion that it has been
accomplished*
- George Bernard Shaw

Pick Any Two - Good, Fast, Cheap

WHY?
“The most important thing in communication is to hear what isn't
being said.” – Peter F. Drucker

Product Management is Inherently Political*
*Art of Product Management, Mironov

Managing Internal Conflict

I WILL FIND A WAY

ZEN
Passionately Detached
http://www.flickr.com/photos/filicudi/272591878/

THE END