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Facilitating Learning
     through the
      Social Web

  Australian Institute of
Training and Development

   9 November...
agenda
•   complexity of identity.
•   loose definitions.
•   what’s the same and what’s different?
•   social design and ...
identity
a person’s conception and expression of their
  individuality or group affiliations.




                        ...
what is facilitating?




                http://www.thefreedictionary.com/facilitating (thesaurus);
                Wordl...
facilitation vs. training
facilitator = receives and draws on learners
existing knowledge to help them accomplish
their go...
online facilitation vs. online training
• online training facilitator = receives and draws
  on peoples existing knowledge...
“through the use of online technology”
                 means…
• no physical cues
• asynchronous
• anonymous/
  disembodie...
for a trainer or facilitator, the web can feel
like you’re working
blindfolded.
the individual
the group
the network
Individuals, groups, connections,
   networks, communities, activities,
      collaboration, conversations

Same          ...
Tech + Social:
     Technology has
fundamentally changed how
   we can be together

             Nancy White/Full Circle A...
the technical design
   “…we are not in the business of pushing
  technology. We find solutions after we have
  identifie...
… meetings
       … open-ended
                                                                     … projects
        con...
Purpose:

                                … meetings

                                                                … pr...
New to                             Basis for
                              web                                evaluation -...
facilitator’s role
1.   amplifying
2.   curating
3.   wayfinding and socially-driven sense-making
4.   aggregating
5.   fi...
know when to amplify.

 draw attention to important content.


                                    yes, exactly.
        ...
Curating.
  filtering signals. choosing things to
synchronize a community.
   (know-what/know what-not)




             ...
“know-who”/“wayfinding”
              George Siemens http://www.connectivism.ca/?p=220
              Ted Kahn, New Model o...
be a human aggregator (“know-where”)
• …a human being identifies, aggregates, hand-picks,
  edits and republishes a highly...
provide a filtered stream
      (“what-if”)




            George Siemens http://www.connectivism.ca/?p=220
            T...
model



legitimate peripheral participation
 Lave & Wenger, 1991
 “In the workplace, learners can, when they need, steal
...
relationships.
social presence…being there
(“know-why…and care-why”)
    George Siemens http://www.connectivism.ca/?p=220
    Photo: http...
Tech + Social:
     Technology has
fundamentally changed how
   we can be together

             Nancy White/Full Circle A...
summary
• importance of identity.
• keeping the “old” good stuff, adding new
  good stuff.
• social design (purpose) + tec...
Let’s Connect

facebook.com/janet.clarey
     twitter.com/jclarey
  linkedin.com/in/jclarey
       janetclarey.com
     jc...
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Transcript of "Facilitating Lea"

  1. 1. Facilitating Learning through the Social Web Australian Institute of Training and Development 9 November 2010 Janet Clarey from: http://www.everydaygivingblog.com/enthusiasm/
  2. 2. agenda • complexity of identity. • loose definitions. • what’s the same and what’s different? • social design and technical design. • new roles.
  3. 3. identity a person’s conception and expression of their individuality or group affiliations. West Chester University, Identity Mind Map
  4. 4. what is facilitating? http://www.thefreedictionary.com/facilitating (thesaurus); Wordle.net
  5. 5. facilitation vs. training facilitator = receives and draws on learners existing knowledge to help them accomplish their goals. trainer = transmits knowledge and assesses competency on a topic to accomplish objectives.
  6. 6. online facilitation vs. online training • online training facilitator = receives and draws on peoples existing knowledge to help them accomplish their goals through the use of online technology. • online trainer = transmits knowledge and assesses competency on a topic, through the use of online technology, to accomplish objectives and goals.
  7. 7. “through the use of online technology” means… • no physical cues • asynchronous • anonymous/ disembodied • text-based • permanent record Nancy White, 2000 http://www.fullcirc.com/community/onvsofflinefac.htm Image: NatalieDee http://www.nataliedee.com/nd-archives/ndarchive-may06.php
  8. 8. for a trainer or facilitator, the web can feel like you’re working blindfolded.
  9. 9. the individual
  10. 10. the group
  11. 11. the network
  12. 12. Individuals, groups, connections, networks, communities, activities, collaboration, conversations Same Learning on the Different social web new delivery channels increased speed/greater reach how we publish more serendipitous permanent record + the “screen” (graphical user interface)
  13. 13. Tech + Social: Technology has fundamentally changed how we can be together Nancy White/Full Circle Associates and Matt Moore/Innotecture Designing for online communities: thinking about social and technical design
  14. 14. the technical design  “…we are not in the business of pushing technology. We find solutions after we have identified the problems.” Quote: Nick Finck, UX (user experience) professional.
  15. 15. … meetings … open-ended … projects conversation … content … access to publishing Community expertise activities oriented to … … individual … relationships participation … community cultivation … context Base material from: Digital Habitats: Stewarding technology for communities © 2009 Wenger, White, and Smith
  16. 16. Purpose: … meetings … projects … open-ended conversation … content … access to publishing expertise activities oriented to … … relationships … individual participation … community cultivation … context © 2007 Wenger, White, and Smith
  17. 17. New to Basis for web evaluation - meetings … meetings motivated … open-ended … projects conversation No image skills … content … access to publishing Community expertise activities oriented to … Existing relationships Diverse skills/ motivation … relationships … individual participation … community … context cultivation © 2007 Wenger, White, and Smith
  18. 18. facilitator’s role 1. amplifying 2. curating 3. wayfinding and socially-driven sense-making 4. aggregating 5. filtering 6. modeling 7. persistent presence 8. relationship builder/encourag (mine) George Siemens http://www.connectivism.ca/?p=220
  19. 19. know when to amplify.  draw attention to important content. yes, exactly. great point. this is important. George Siemens http://www.connectivism.ca/?p=220 TweetMeme Icon
  20. 20. Curating.  filtering signals. choosing things to synchronize a community. (know-what/know what-not) George Siemens http://www.connectivism.ca/?p=220 Clay Shirky: http://curationchronicles.magnify.net/video/Clay-Shirky- 6#c=1RMHLF18HLLBQ6WK&t=Talk%20about%20Curation Ted Kahn, New Model of Education, Seven Skills Photo: NY Times
  21. 21. “know-who”/“wayfinding” George Siemens http://www.connectivism.ca/?p=220 Ted Kahn, New Model of Education, Seven Skills Photo: NY Times
  22. 22. be a human aggregator (“know-where”) • …a human being identifies, aggregates, hand-picks, edits and republishes a highly-focused, thematic news... –Robin Good on “newsmastering” George Siemens http://www.connectivism.ca/?p=220 Ted Kahn, New Model of Education, Seven Skills Photo: NY Times
  23. 23. provide a filtered stream (“what-if”) George Siemens http://www.connectivism.ca/?p=220 Ted Kahn, New Model of Education, Seven Skills Photo: NY Times
  24. 24. model legitimate peripheral participation Lave & Wenger, 1991 “In the workplace, learners can, when they need, steal their knowledge from the social periphery made up of other, more experienced workers and ongoing, socially shared practice.” (Brown & Duguid, 1992) George Siemens http://www.connectivism.ca/?p=220 (model) Ted Kahn, New Model of Education, Seven Skills Jean Lave & Etienne Wenger, LPP Picture courtesy of http://www.flickr.com/photos/rollerboogie/ http://en.wikipedia.org/wiki/Legitimate_peripheral _participation
  25. 25. relationships.
  26. 26. social presence…being there (“know-why…and care-why”) George Siemens http://www.connectivism.ca/?p=220 Photo: http://pickmeyard.wordpress.com/ Ted Kahn, New Model of Education, Seven Skills
  27. 27. Tech + Social: Technology has fundamentally changed how we can be together Nancy White/Full Circle Associates and Matt Moore/Innotecture Designing for online communities: thinking about social and technical design
  28. 28. summary • importance of identity. • keeping the “old” good stuff, adding new good stuff. • social design (purpose) + technical design. • new roles
  29. 29. Let’s Connect facebook.com/janet.clarey twitter.com/jclarey linkedin.com/in/jclarey janetclarey.com jclarey@gmail.com Thank You 9 November 2010
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