Facilitating Lea

Facilitating Learning through the Social Web Australian Institute of Training and Development 9 November 2010 Janet Clarey from: http://www.everydaygivingblog.com/enthusiasm/

agenda • complexity of identity. • loose definitions. • what’s the same and what’s different? • social design and technical design. • new roles.

identity a person’s conception and expression of their individuality or group affiliations. West Chester University, Identity Mind Map

what is facilitating? http://www.thefreedictionary.com/facilitating (thesaurus); Wordle.net

facilitation vs. training facilitator = receives and draws on learners existing knowledge to help them accomplish their goals. trainer = transmits knowledge and assesses competency on a topic to accomplish objectives.

online facilitation vs. online training • online training facilitator = receives and draws on peoples existing knowledge to help them accomplish their goals through the use of online technology. • online trainer = transmits knowledge and assesses competency on a topic, through the use of online technology, to accomplish objectives and goals.

“through the use of online technology” means… • no physical cues • asynchronous • anonymous/ disembodied • text-based • permanent record Nancy White, 2000 http://www.fullcirc.com/community/onvsofflinefac.htm Image: NatalieDee http://www.nataliedee.com/nd-archives/ndarchive-may06.php

for a trainer or facilitator, the web can feel like you’re working blindfolded.

the individual

the group

the network

Individuals, groups, connections, networks, communities, activities, collaboration, conversations Same Learning on the Different social web new delivery channels increased speed/greater reach how we publish more serendipitous permanent record + the “screen” (graphical user interface)

Tech + Social: Technology has fundamentally changed how we can be together Nancy White/Full Circle Associates and Matt Moore/Innotecture Designing for online communities: thinking about social and technical design

the technical design  “…we are not in the business of pushing technology. We find solutions after we have identified the problems.” Quote: Nick Finck, UX (user experience) professional.

… meetings … open-ended … projects conversation … content … access to publishing Community expertise activities oriented to … … individual … relationships participation … community cultivation … context Base material from: Digital Habitats: Stewarding technology for communities © 2009 Wenger, White, and Smith

Purpose: … meetings … projects … open-ended conversation … content … access to publishing expertise activities oriented to … … relationships … individual participation … community cultivation … context © 2007 Wenger, White, and Smith

New to Basis for web evaluation - meetings … meetings motivated … open-ended … projects conversation No image skills … content … access to publishing Community expertise activities oriented to … Existing relationships Diverse skills/ motivation … relationships … individual participation … community … context cultivation © 2007 Wenger, White, and Smith

facilitator’s role 1. amplifying 2. curating 3. wayfinding and socially-driven sense-making 4. aggregating 5. filtering 6. modeling 7. persistent presence 8. relationship builder/encourag (mine) George Siemens http://www.connectivism.ca/?p=220

know when to amplify.  draw attention to important content. yes, exactly. great point. this is important. George Siemens http://www.connectivism.ca/?p=220 TweetMeme Icon

Curating.  filtering signals. choosing things to synchronize a community. (know-what/know what-not) George Siemens http://www.connectivism.ca/?p=220 Clay Shirky: http://curationchronicles.magnify.net/video/Clay-Shirky- 6#c=1RMHLF18HLLBQ6WK&t=Talk%20about%20Curation Ted Kahn, New Model of Education, Seven Skills Photo: NY Times

“know-who”/“wayfinding” George Siemens http://www.connectivism.ca/?p=220 Ted Kahn, New Model of Education, Seven Skills Photo: NY Times

be a human aggregator (“know-where”) • …a human being identifies, aggregates, hand-picks, edits and republishes a highly-focused, thematic news... –Robin Good on “newsmastering” George Siemens http://www.connectivism.ca/?p=220 Ted Kahn, New Model of Education, Seven Skills Photo: NY Times

provide a filtered stream (“what-if”) George Siemens http://www.connectivism.ca/?p=220 Ted Kahn, New Model of Education, Seven Skills Photo: NY Times

model legitimate peripheral participation Lave & Wenger, 1991 “In the workplace, learners can, when they need, steal their knowledge from the social periphery made up of other, more experienced workers and ongoing, socially shared practice.” (Brown & Duguid, 1992) George Siemens http://www.connectivism.ca/?p=220 (model) Ted Kahn, New Model of Education, Seven Skills Jean Lave & Etienne Wenger, LPP Picture courtesy of http://www.flickr.com/photos/rollerboogie/ http://en.wikipedia.org/wiki/Legitimate_peripheral _participation

relationships.

social presence…being there (“know-why…and care-why”) George Siemens http://www.connectivism.ca/?p=220 Photo: http://pickmeyard.wordpress.com/ Ted Kahn, New Model of Education, Seven Skills

Tech + Social: Technology has fundamentally changed how we can be together Nancy White/Full Circle Associates and Matt Moore/Innotecture Designing for online communities: thinking about social and technical design

summary • importance of identity. • keeping the “old” good stuff, adding new good stuff. • social design (purpose) + technical design. • new roles

Let’s Connect facebook.com/janet.clarey twitter.com/jclarey linkedin.com/in/jclarey janetclarey.com jclarey@gmail.com Thank You 9 November 2010

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Facilitating Lea

by Janet Clarey on Nov 18, 2010

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