Welcome to the July 2012 issue of the Infogencer Business Perspectives Journal.
In this issue we cover the importance of optimising the efficiency and flexibility of business processes. The top challenges regularly cited by our clients are the improvement of business productivity, agility and cost reduction. As business processes underpin practically everything an organisation does, they are prime candidates for addressing these challenges.
In the introduction, we discuss the impact that friction, inflexibility and complexity has on business processes and the subsequent impact on business performance. We then look at the challenges that business management face and the responses that are needed to counter their impact to improve the efficiency and flexibility of their business processes.
Following our introduction, Garth Knudson the Director of International Sales and Alliances for HandySoft discusses two of the most fundamental components to successful business process improvement: methodology and talent. Finally, Matt Davies the Senior Director of Product Marketing for Cordys discusses the central role that Business Process Management plays in addressing the challenge of improving business operations.
We hope that you enjoy this issue.