Public Library 2.0 Making it Happen: User Experience Design for the 21st Century Library

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  • 1. Public Library 2.0 Making it Happen: User Experience Design for the 21st Century Library John Blyberg Head, Technology & Digital Initiatives Darien Library Darien, CT, USA Bridging Worlds 2008 Singapore October 16, 2008
  • 2. UX User Experience
  • 3. Darien Library December 2008 Finance and Office Manager Director Accounting Fundraising Louise Parker Berry Fellow Supported by Friends of Assistant Director Assistant Director Darien Library Budget for Innovation and Chief Operating Development User Experience Officer Power Library Knowledge and Facilities Manager/Head of Information Main Street Children’s Management Teen Services Services Innovation and User Patron Information Reader Children’s  Materials Publicity Teen Staff Advisors Experience Support Desk Staffing Staff Support Real-time Online Desktop Pages Assistance System Administration SOPAC2 SO/HO Cafe Website Catalog 3M/FKI System Management Innovative Sysadmin Building and Equipment Maintenance Building Custodial Support
  • 4. Interface
  • 5. Presentation
  • 6. content
  • 7. Persona
  • 8. Physical Space
  • 9. Events & Programming
  • 10. Telling the story
  • 11. Simplicity
  • 12. Imagination
  • 13. Op enn ess
  • 14. Coordination
  • 15. ackFe e dback Feedb ackFe edbac
  • 16. Personal Transformation
  • 17. Thank-you! John Blyberg john@blyberg.net www.blyberg.net slideshare.net/jblyberg Photo credits (In order of appearance) http://www.flickr.com/photos/darwinbell/2067976271/ http://www.flickr.com/photos/xav/2531367514/ http://www.flickr.com/photos/swisscan/2249968851/ http://www.flickr.com/photos/swisscan/476059680 http://www.flickr.com/photos/airpark/542389375/ http://www.flickr.com/photos/night86mare/2753490662/ http://www.flickr.com/photos/kleinmatt66/478390377/ http://www.flickr.com/photos/kalieye/574588297/ http://www.flickr.com/photos/nicmcphee/2383925844/ http://www.flickr.com/photos/libraryman/6479192 http://www.flickr.com/photos/chris2907/2363923543/ http://www.flickr.com/photos/zach_manchester/2537770953 http://www.flickr.com/photos/rickz/32126033 http://www.flickr.com/photos/iskanderstruck/248786430/ http://www.flickr.com/photos/48089670@N00/315790901/ http://www.flickr.com/photos/xav/298573511