Library Skunk Works: User Experience Design for the 21st Century Library

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Slides for a talk originally given at the Rhode Island Library Association annual conference, 5/29/2009

Slides for a talk originally given at the Rhode Island Library Association annual conference, 5/29/2009

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Transcript

  • 1. kW orks S n ku ExperienceDesignLibrary L ibr a ry User 21st Century for the John Blyberg Assistant Director, Innovation & User Experience Darien Library UX
  • 2. UX User Experience
  • 3. What is ? UX
  • 4. A planned, positive, and desirable experience.
  • 5. A synthesis of multiple discrete interations.
  • 6. More than the sum of its parts.
  • 7. Successful process management.
  • 8. UNDERSTANDING UX
  • 9. Culture Sub-Culture Society HUMAN EXPERIENCE/UX RELATIONSHIP (via MICHAEL CUMMINGS)
  • 10. Conscious Sub-Conscous The Mind HUMAN EXPERIENCE/UX RELATIONSHIP
  • 11. TATIVE METRICS QUALI ITATIVE METRICS QUANT
  • 12. THE FUTURE AND UX
  • 13. The Road Ahead
  • 14. Sustainable Change
  • 15. T E V A N O IN
  • 16. Adapt
  • 17. COMPONENTS OF UX
  • 18. Interface
  • 19. People (training + talent) x (temperament + communication style + ability to collaborate)
  • 20. Presentation
  • 21. content
  • 22. Persona
  • 23. Physical Space
  • 24. Events & Programming
  • 25. Your story
  • 26. VALUE OF UX
  • 27. “The library encourages the heart.” - Dr. Michael Stephens
  • 28. Inspires wonder discovery connection
  • 29. Imagination
  • 30. Simplicity
  • 31. c e ien s i l Re
  • 32. Op enn ess
  • 33. Coordination
  • 34. ackFe edbac k Feedbac kFeed bac
  • 35. Personal Transformation
  • 36. INHIBITORS OF UX
  • 37. Security
  • 38. Disorganization
  • 39. Apathy
  • 40. A lack of purpose.
  • 41. No . ”
  • 42. DARIEN LIBRARY AND UX
  • 43. Our inspiration... Lockheed Martin
  • 44. Welcome to Darien Library
  • 45. n ie d r n a a e D r T rh yB ib ra L
  • 46. UX DarienLibrary
  • 47. UNTETHERING
  • 48. MOBILITY
  • 49. COMMUNICATION
  • 50. MARKETING
  • 51. DISPLAY
  • 52. IMMERSION
  • 53. EDUCATION
  • 54. CONTROL
  • 55. CONVENIENCE
  • 56. DISCOVERY
  • 57. SHARING
  • 58. GAMING
  • 59. GAMING
  • 60. FINDING & BROWSING
  • 61. 2 SOPAC AND UX thesocialopac.net
  • 62. UX Burden Web Site opac Web server ILS server
  • 63. C OPA S DRUPAL opac Web server ILS server UX Burden
  • 64. the social catalog application suite SOPAC Middleware locum insurge database business logic social data functions Index ILS connector ILS member libraries
  • 65. completely integrated index
  • 66. enhanced profile features
  • 67. Knowledge AND UX
  • 68. The pursuit of knowledge is intimate and personal.
  • 69. Thank-you! John Blyberg blyberg.net darienlibrary.org thesocialopac.net Photos http://www.flickr.com/photos/nasos3/3512151039/ john@blyberg.net http://www.flickr.com/photos/xav/2531367514/ http://www.flickr.com/photos/katphotos/2216663973/ http://www.flickr.com/photos/vintzileos/3002567397/ http://www.flickr.com/photos/t8contempo/3204605987/ Slides: http://www.flickr.com/photos/mappix/1543224733/ http://www.flickr.com/photos/aloshbennett/3459530285/ slideshare.net/jblyberg http://www.flickr.com/photos/b-tal/116220689/ http://www.flickr.com/photos/fatboyke/3104530972/ http://www.flickr.com/photos/swisscan/2249968851/ http://www.flickr.com/photos/zaser/2524931166/ http://www.flickr.com/photos/swisscan/476059680 http://www.flickr.com/photos/airpark/542389375/ http://www.flickr.com/photos/night86mare/2753490662/ http://www.flickr.com/photos/kleinmatt66/478390377/ http://www.flickr.com/photos/kalieye/574588297/ http://www.flickr.com/photos/nicmcphee/2383925844/ http://www.flickr.com/photos/libraryman/6479192 http://www.flickr.com/photos/chris2907/2363923543/ http://www.flickr.com/photos/zach_manchester/2537770953 http://www.flickr.com/photos/rickz/32126033 http://www.flickr.com/photos/iskanderstruck/248786430/ http://www.flickr.com/photos/48089670@N00/315790901/ http://www.flickr.com/photos/greencolander/2826741450/ http://www.flickr.com/photos/nasos3/3362653314/ http://www.flickr.com/photos/jam343/1703693/ http://www.flickr.com/photos/limeyface/2740714471/ http://www.flickr.com/photos/justabiggeek/2188910407/ http://www.flickr.com/photos/uncommon/2892590726/ http://www.flickr.com/photos/mediopollito/3344343222/ http://www.flickr.com/photos/kastner/765193835/ http://www.flickr.com/photos/riotjane/3210488653/ http://www.flickr.com/photos/chilledsalad/1423900306/ http://www.flickr.com/photos/greencolander/2922480659/