Library Skunk Works: User Experience Design for the 21st Century LibraryPresentation Transcript
kW orks
S n
ku ExperienceDesignLibrary
L ibr a ry User
21st Century
for the
John Blyberg
Assistant Director,
Innovation & User Experience
Darien Library
UX
UX
User Experience
What is ?
UX
A planned, positive, and
desirable experience.
A synthesis of multiple
discrete interations.
More than the sum
of its parts.
Successful process
management.
UNDERSTANDING UX
Culture
Sub-Culture
Society
HUMAN EXPERIENCE/UX RELATIONSHIP
(via MICHAEL CUMMINGS)
Conscious
Sub-Conscous
The Mind
HUMAN EXPERIENCE/UX RELATIONSHIP
TATIVE METRICS
QUALI
ITATIVE METRICS
QUANT
THE FUTURE AND UX
The Road Ahead
Sustainable Change
T E
V A
N O
IN
Adapt
COMPONENTS OF UX
Interface
People
(training + talent) x (temperament +
communication style + ability to collaborate)
Presentation
content
Persona
Physical Space
Events & Programming
Your story
VALUE OF UX
“The library encourages
the heart.”
- Dr. Michael Stephens
Inspires wonder
discovery
connection
Imagination
Simplicity
c e
ien
s i l
Re
Op
enn
ess
Coordination
ackFe
edbac
k Feedbac
kFeed
bac
Personal Transformation
INHIBITORS OF UX
Security
Disorganization
Apathy
A lack of purpose.
No . ”
DARIEN LIBRARY AND UX
Our inspiration...
Lockheed
Martin
Welcome to Darien Library
n
ie d
r n
a a
e D r
T rh yB
ib ra
L
UX
DarienLibrary
UNTETHERING
MOBILITY
COMMUNICATION
MARKETING
DISPLAY
IMMERSION
EDUCATION
CONTROL
CONVENIENCE
DISCOVERY
SHARING
GAMING
GAMING
FINDING & BROWSING
2
SOPAC AND UX
thesocialopac.net
UX Burden
Web Site opac
Web server ILS server
C
OPA
S
DRUPAL opac
Web server ILS server
UX Burden
the social catalog application suite
SOPAC
Middleware
locum insurge
database
business logic social data functions
Index
ILS connector
ILS member libraries
completely integrated index
enhanced profile features
Knowledge AND UX
The pursuit of knowledge
is intimate and personal.
sobluerain
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