kW orks
                 S             n
                   ku ExperienceDesignLibrary
L ibr       a ry    User
          ...
UX
User Experience
What is    ?
          UX
A planned, positive, and
   desirable experience.
A synthesis of multiple
   discrete interations.
More than the sum
of its parts.
Successful process
    management.
UNDERSTANDING   UX
Culture


           Sub-Culture




            Society


HUMAN EXPERIENCE/UX RELATIONSHIP
                         (via ...
Conscious


           Sub-Conscous




           The Mind


HUMAN EXPERIENCE/UX RELATIONSHIP
TATIVE METRICS
 QUALI
      ITATIVE METRICS
QUANT
THE FUTURE AND   UX
The Road Ahead
Sustainable Change
T E
     V A
  N O
IN
Adapt
COMPONENTS OF   UX
Interface
People


         (training + talent) x (temperament +
   communication style + ability to collaborate)
Presentation
content
Persona
Physical Space
Events & Programming
Your story
VALUE OF   UX
“The library encourages
              the heart.”
           - Dr. Michael Stephens
Inspires wonder
         discovery
         connection
Imagination
Simplicity
c e
         ien
 s i l
Re
Op
  enn
     ess
Coordination
ackFe
      edbac
           k Feedbac
                       kFeed
                               bac
Personal Transformation
INHIBITORS OF   UX
Security
Disorganization
Apathy
A lack of purpose.
No . ”
DARIEN LIBRARY AND   UX
Our inspiration...

                 Lockheed
                    Martin
Welcome to Darien Library
n
          ie d
         r n
        a a
    e  D r
T rh yB
  ib ra
L
UX
DarienLibrary
UNTETHERING
MOBILITY
COMMUNICATION
MARKETING
DISPLAY
IMMERSION
EDUCATION
CONTROL
CONVENIENCE
DISCOVERY
SHARING
GAMING
GAMING
FINDING & BROWSING
2
SOPAC AND   UX
            thesocialopac.net
UX Burden



Web Site      opac


Web server   ILS server
C
  OPA
S
      DRUPAL        opac


      Web server   ILS server


                      UX Burden
the social catalog application suite

                         SOPAC

                       Middleware

     locum       ...
completely integrated index
enhanced profile features
Knowledge AND   UX
The pursuit of knowledge
 is intimate and personal.
Thank-you!
John Blyberg
blyberg.net
darienlibrary.org
thesocialopac.net                                             Photos...
Library Skunk Works: User Experience Design for the 21st Century Library
Library Skunk Works: User Experience Design for the 21st Century Library
Library Skunk Works: User Experience Design for the 21st Century Library
Library Skunk Works: User Experience Design for the 21st Century Library
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Library Skunk Works: User Experience Design for the 21st Century Library

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Slides for a talk originally given at the Rhode Island Library Association annual conference, 5/29/2009

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Library Skunk Works: User Experience Design for the 21st Century Library

  1. 1. kW orks S n ku ExperienceDesignLibrary L ibr a ry User 21st Century for the John Blyberg Assistant Director, Innovation & User Experience Darien Library UX
  2. 2. UX User Experience
  3. 3. What is ? UX
  4. 4. A planned, positive, and desirable experience.
  5. 5. A synthesis of multiple discrete interations.
  6. 6. More than the sum of its parts.
  7. 7. Successful process management.
  8. 8. UNDERSTANDING UX
  9. 9. Culture Sub-Culture Society HUMAN EXPERIENCE/UX RELATIONSHIP (via MICHAEL CUMMINGS)
  10. 10. Conscious Sub-Conscous The Mind HUMAN EXPERIENCE/UX RELATIONSHIP
  11. 11. TATIVE METRICS QUALI ITATIVE METRICS QUANT
  12. 12. THE FUTURE AND UX
  13. 13. The Road Ahead
  14. 14. Sustainable Change
  15. 15. T E V A N O IN
  16. 16. Adapt
  17. 17. COMPONENTS OF UX
  18. 18. Interface
  19. 19. People (training + talent) x (temperament + communication style + ability to collaborate)
  20. 20. Presentation
  21. 21. content
  22. 22. Persona
  23. 23. Physical Space
  24. 24. Events & Programming
  25. 25. Your story
  26. 26. VALUE OF UX
  27. 27. “The library encourages the heart.” - Dr. Michael Stephens
  28. 28. Inspires wonder discovery connection
  29. 29. Imagination
  30. 30. Simplicity
  31. 31. c e ien s i l Re
  32. 32. Op enn ess
  33. 33. Coordination
  34. 34. ackFe edbac k Feedbac kFeed bac
  35. 35. Personal Transformation
  36. 36. INHIBITORS OF UX
  37. 37. Security
  38. 38. Disorganization
  39. 39. Apathy
  40. 40. A lack of purpose.
  41. 41. No . ”
  42. 42. DARIEN LIBRARY AND UX
  43. 43. Our inspiration... Lockheed Martin
  44. 44. Welcome to Darien Library
  45. 45. n ie d r n a a e D r T rh yB ib ra L
  46. 46. UX DarienLibrary
  47. 47. UNTETHERING
  48. 48. MOBILITY
  49. 49. COMMUNICATION
  50. 50. MARKETING
  51. 51. DISPLAY
  52. 52. IMMERSION
  53. 53. EDUCATION
  54. 54. CONTROL
  55. 55. CONVENIENCE
  56. 56. DISCOVERY
  57. 57. SHARING
  58. 58. GAMING
  59. 59. GAMING
  60. 60. FINDING & BROWSING
  61. 61. 2 SOPAC AND UX thesocialopac.net
  62. 62. UX Burden Web Site opac Web server ILS server
  63. 63. C OPA S DRUPAL opac Web server ILS server UX Burden
  64. 64. the social catalog application suite SOPAC Middleware locum insurge database business logic social data functions Index ILS connector ILS member libraries
  65. 65. completely integrated index
  66. 66. enhanced profile features
  67. 67. Knowledge AND UX
  68. 68. The pursuit of knowledge is intimate and personal.
  69. 69. Thank-you! John Blyberg blyberg.net darienlibrary.org thesocialopac.net Photos http://www.flickr.com/photos/nasos3/3512151039/ john@blyberg.net http://www.flickr.com/photos/xav/2531367514/ http://www.flickr.com/photos/katphotos/2216663973/ http://www.flickr.com/photos/vintzileos/3002567397/ http://www.flickr.com/photos/t8contempo/3204605987/ Slides: http://www.flickr.com/photos/mappix/1543224733/ http://www.flickr.com/photos/aloshbennett/3459530285/ slideshare.net/jblyberg http://www.flickr.com/photos/b-tal/116220689/ http://www.flickr.com/photos/fatboyke/3104530972/ http://www.flickr.com/photos/swisscan/2249968851/ http://www.flickr.com/photos/zaser/2524931166/ http://www.flickr.com/photos/swisscan/476059680 http://www.flickr.com/photos/airpark/542389375/ http://www.flickr.com/photos/night86mare/2753490662/ http://www.flickr.com/photos/kleinmatt66/478390377/ http://www.flickr.com/photos/kalieye/574588297/ http://www.flickr.com/photos/nicmcphee/2383925844/ http://www.flickr.com/photos/libraryman/6479192 http://www.flickr.com/photos/chris2907/2363923543/ http://www.flickr.com/photos/zach_manchester/2537770953 http://www.flickr.com/photos/rickz/32126033 http://www.flickr.com/photos/iskanderstruck/248786430/ http://www.flickr.com/photos/48089670@N00/315790901/ http://www.flickr.com/photos/greencolander/2826741450/ http://www.flickr.com/photos/nasos3/3362653314/ http://www.flickr.com/photos/jam343/1703693/ http://www.flickr.com/photos/limeyface/2740714471/ http://www.flickr.com/photos/justabiggeek/2188910407/ http://www.flickr.com/photos/uncommon/2892590726/ http://www.flickr.com/photos/mediopollito/3344343222/ http://www.flickr.com/photos/kastner/765193835/ http://www.flickr.com/photos/riotjane/3210488653/ http://www.flickr.com/photos/chilledsalad/1423900306/ http://www.flickr.com/photos/greencolander/2922480659/
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