Library Skunk Works: User Experience Design for the 21st Century Library
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Library Skunk Works: User Experience Design for the 21st Century Library

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Slides for a talk originally given at the Rhode Island Library Association annual conference, 5/29/2009

Slides for a talk originally given at the Rhode Island Library Association annual conference, 5/29/2009

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    Library Skunk Works: User Experience Design for the 21st Century Library Library Skunk Works: User Experience Design for the 21st Century Library Presentation Transcript

    • kW orks S n ku ExperienceDesignLibrary L ibr a ry User 21st Century for the John Blyberg Assistant Director, Innovation & User Experience Darien Library UX
    • UX User Experience
    • What is ? UX
    • A planned, positive, and desirable experience.
    • A synthesis of multiple discrete interations.
    • More than the sum of its parts.
    • Successful process management.
    • UNDERSTANDING UX
    • Culture Sub-Culture Society HUMAN EXPERIENCE/UX RELATIONSHIP (via MICHAEL CUMMINGS)
    • Conscious Sub-Conscous The Mind HUMAN EXPERIENCE/UX RELATIONSHIP
    • TATIVE METRICS QUALI ITATIVE METRICS QUANT
    • THE FUTURE AND UX
    • The Road Ahead
    • Sustainable Change
    • T E V A N O IN
    • Adapt
    • COMPONENTS OF UX
    • Interface
    • People (training + talent) x (temperament + communication style + ability to collaborate)
    • Presentation
    • content
    • Persona
    • Physical Space
    • Events & Programming
    • Your story
    • VALUE OF UX
    • “The library encourages the heart.” - Dr. Michael Stephens
    • Inspires wonder discovery connection
    • Imagination
    • Simplicity
    • c e ien s i l Re
    • Op enn ess
    • Coordination
    • ackFe edbac k Feedbac kFeed bac
    • Personal Transformation
    • INHIBITORS OF UX
    • Security
    • Disorganization
    • Apathy
    • A lack of purpose.
    • No . ”
    • DARIEN LIBRARY AND UX
    • Our inspiration... Lockheed Martin
    • Welcome to Darien Library
    • n ie d r n a a e D r T rh yB ib ra L
    • UX DarienLibrary
    • UNTETHERING
    • MOBILITY
    • COMMUNICATION
    • MARKETING
    • DISPLAY
    • IMMERSION
    • EDUCATION
    • CONTROL
    • CONVENIENCE
    • DISCOVERY
    • SHARING
    • GAMING
    • GAMING
    • FINDING & BROWSING
    • 2 SOPAC AND UX thesocialopac.net
    • UX Burden Web Site opac Web server ILS server
    • C OPA S DRUPAL opac Web server ILS server UX Burden
    • the social catalog application suite SOPAC Middleware locum insurge database business logic social data functions Index ILS connector ILS member libraries
    • completely integrated index
    • enhanced profile features
    • Knowledge AND UX
    • The pursuit of knowledge is intimate and personal.
    • Thank-you! John Blyberg blyberg.net darienlibrary.org thesocialopac.net Photos http://www.flickr.com/photos/nasos3/3512151039/ john@blyberg.net http://www.flickr.com/photos/xav/2531367514/ http://www.flickr.com/photos/katphotos/2216663973/ http://www.flickr.com/photos/vintzileos/3002567397/ http://www.flickr.com/photos/t8contempo/3204605987/ Slides: http://www.flickr.com/photos/mappix/1543224733/ http://www.flickr.com/photos/aloshbennett/3459530285/ slideshare.net/jblyberg http://www.flickr.com/photos/b-tal/116220689/ http://www.flickr.com/photos/fatboyke/3104530972/ http://www.flickr.com/photos/swisscan/2249968851/ http://www.flickr.com/photos/zaser/2524931166/ http://www.flickr.com/photos/swisscan/476059680 http://www.flickr.com/photos/airpark/542389375/ http://www.flickr.com/photos/night86mare/2753490662/ http://www.flickr.com/photos/kleinmatt66/478390377/ http://www.flickr.com/photos/kalieye/574588297/ http://www.flickr.com/photos/nicmcphee/2383925844/ http://www.flickr.com/photos/libraryman/6479192 http://www.flickr.com/photos/chris2907/2363923543/ http://www.flickr.com/photos/zach_manchester/2537770953 http://www.flickr.com/photos/rickz/32126033 http://www.flickr.com/photos/iskanderstruck/248786430/ http://www.flickr.com/photos/48089670@N00/315790901/ http://www.flickr.com/photos/greencolander/2826741450/ http://www.flickr.com/photos/nasos3/3362653314/ http://www.flickr.com/photos/jam343/1703693/ http://www.flickr.com/photos/limeyface/2740714471/ http://www.flickr.com/photos/justabiggeek/2188910407/ http://www.flickr.com/photos/uncommon/2892590726/ http://www.flickr.com/photos/mediopollito/3344343222/ http://www.flickr.com/photos/kastner/765193835/ http://www.flickr.com/photos/riotjane/3210488653/ http://www.flickr.com/photos/chilledsalad/1423900306/ http://www.flickr.com/photos/greencolander/2922480659/