kW orks
S n
ku ExperienceDesignLibrary
L ibr a ry User
21st Century
for the
John Blyberg
Assistant Director,
Innovation & User Experience
Darien Library
UX

UX
User Experience

What is ?
UX

A planned, positive, and
desirable experience.

A synthesis of multiple
discrete interations.

More than the sum
of its parts.

Successful process
management.

UNDERSTANDING UX

Culture
Sub-Culture
Society
HUMAN EXPERIENCE/UX RELATIONSHIP
(via MICHAEL CUMMINGS)

Conscious
Sub-Conscous
The Mind
HUMAN EXPERIENCE/UX RELATIONSHIP

TATIVE METRICS
QUALI
ITATIVE METRICS
QUANT

THE FUTURE AND UX

The Road Ahead

Sustainable Change

T E
V A
N O
IN

Adapt

COMPONENTS OF UX

Interface

People
(training + talent) x (temperament +
communication style + ability to collaborate)

Presentation

content

Persona

Physical Space

Events & Programming

Your story

VALUE OF UX

“The library encourages
the heart.”
- Dr. Michael Stephens

Inspires wonder
discovery
connection

Imagination

Simplicity

c e
ien
s i l
Re

Op
enn
ess

Coordination

ackFe
edbac
k Feedbac
kFeed
bac

Personal Transformation

INHIBITORS OF UX

Security

Disorganization

Apathy

A lack of purpose.

No . ”

DARIEN LIBRARY AND UX

Our inspiration...
Lockheed
Martin

Welcome to Darien Library

n
ie d
r n
a a
e D r
T rh yB
ib ra
L

UX
DarienLibrary

UNTETHERING

MOBILITY

COMMUNICATION

MARKETING

DISPLAY

IMMERSION

EDUCATION

CONTROL

CONVENIENCE

DISCOVERY

SHARING

GAMING

GAMING

FINDING & BROWSING

2
SOPAC AND UX
thesocialopac.net

UX Burden
Web Site opac
Web server ILS server

C
OPA
S
DRUPAL opac
Web server ILS server
UX Burden

the social catalog application suite
SOPAC
Middleware
locum insurge
database
business logic social data functions
Index
ILS connector
ILS member libraries

completely integrated index

enhanced profile features

Knowledge AND UX

The pursuit of knowledge
is intimate and personal.

Thank-you!
John Blyberg
blyberg.net
darienlibrary.org
thesocialopac.net Photos
http://www.flickr.com/photos/nasos3/3512151039/
john@blyberg.net http://www.flickr.com/photos/xav/2531367514/
http://www.flickr.com/photos/katphotos/2216663973/
http://www.flickr.com/photos/vintzileos/3002567397/
http://www.flickr.com/photos/t8contempo/3204605987/
Slides: http://www.flickr.com/photos/mappix/1543224733/
http://www.flickr.com/photos/aloshbennett/3459530285/
slideshare.net/jblyberg http://www.flickr.com/photos/b-tal/116220689/
http://www.flickr.com/photos/fatboyke/3104530972/
http://www.flickr.com/photos/swisscan/2249968851/
http://www.flickr.com/photos/zaser/2524931166/
http://www.flickr.com/photos/swisscan/476059680
http://www.flickr.com/photos/airpark/542389375/
http://www.flickr.com/photos/night86mare/2753490662/
http://www.flickr.com/photos/kleinmatt66/478390377/
http://www.flickr.com/photos/kalieye/574588297/
http://www.flickr.com/photos/nicmcphee/2383925844/
http://www.flickr.com/photos/libraryman/6479192
http://www.flickr.com/photos/chris2907/2363923543/
http://www.flickr.com/photos/zach_manchester/2537770953
http://www.flickr.com/photos/rickz/32126033
http://www.flickr.com/photos/iskanderstruck/248786430/
http://www.flickr.com/photos/48089670@N00/315790901/
http://www.flickr.com/photos/greencolander/2826741450/
http://www.flickr.com/photos/nasos3/3362653314/
http://www.flickr.com/photos/jam343/1703693/
http://www.flickr.com/photos/limeyface/2740714471/
http://www.flickr.com/photos/justabiggeek/2188910407/
http://www.flickr.com/photos/uncommon/2892590726/
http://www.flickr.com/photos/mediopollito/3344343222/
http://www.flickr.com/photos/kastner/765193835/
http://www.flickr.com/photos/riotjane/3210488653/
http://www.flickr.com/photos/chilledsalad/1423900306/
http://www.flickr.com/photos/greencolander/2922480659/