Building Effective Training In 5 Easy Steps

Improving Products, People and Places Building Effective Training in 5 Easy Steps

Introduction
“ Telling Ain’t Training ”
Adults have different learning needs
Measure your success

Objectives
Demonstrate how to identify appropriate content for your training based on overall training needs and learner needs.
Organize content and demonstrate how to support the transfer of knowledge to your learners.
State the five steps in delivering effective training and apply it to the delivery of effective training.
State and demonstrate the do’s and don’ts of effective training.

The Mantra
“ Learner-centered, performance based.”
Learner-centered
Who they are, characteristics, traits, etc.
What they need to know, not everything.
Performance-based
What it is you expect your learners to do after training.

ACTIVITY
Which choice is learner-centered ?
Choice 1
You research small engine mechanics and prepare a training to cover the main points of the topic.
Choice 2
You identify what learners need to know about small engine mechanics, how they will use this new knowledge on the brands they service and how the company expects them to use it.

Knowledge Types
Two kinds of knowledge types:
Declarative
Information you recall / identify.
Procedural
Ability to do something.

ACTIVITY
Which statements are declarative ? Which statements are procedural ?
Column 1 Column 2
Your company’s family leave policy
Cause of the Civil War
Location of the fire extinguisher
Branches of the Federal government
Your cell phone number
Making coffee
Driving a car
Evacuating your home in an emergency
Checking your bank balance online
Using a computer to check e-mail

Focus
One thing at a time. Don’t overwhelm the learner.
Chunking / organization
Break down the content.
Organize it in a logical fashion.
Support the transfer of knowledge
Give handouts.
Use visuals.

Model for Effective Learning – 5 Steps Stolovitch & Keeps – Telling Ain’t Training Rationale – Why? What’s in it for me? Objectives – Tell them what they are about to learn in concrete, verifiable terms. Activities – Have them do what you want them to learn. Evaluation – Ask them questions and/or have them demonstrate. Feedback – Confirm or correct.

Do’s and Don’ts of Effective Training Do Don’t
Prepare!
Be clear with your objectives
Engage your learners
Stick with your agenda
Address learner needs
Use visuals
Survey your training facility
Evaluate
Be professional
Start late
Tolerate bad behavior
Fake it
Allow discussions to stray
Info dump
Dazzle them with your media skills
Indulge your quirks
Embarrass your participants

Contact Us
Phone
(208) 377-9395
Web
www.pinpointperformance.net
Receive this training in a free e-mail course
www.pinpointperformance.net/start_now
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Building Effective Training In 5 Easy Steps

by PinPoint Performance Solutions on Oct 14, 2009

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