What is assessment? Data- informed decision making Quality, actionable Culture of data Assessment Information transparency
Culture of assessmentA Culture of Assessment is an organizational environment in which decisions are based on facts, research and analysis, and where services are planned and delivered in ways that maximize positive outcomes and impacts for library clients.A Culture of Assessment exists in organizations where staff care to know what results they produce and how those results relate to customer expectations.Amos Lakos: www.usc.edu/.../locations/leavey/news/conference/presentations/presentations_9- 16/Assessment/UCLA_Lakos.ppt
Understanding your team Project manager Decider Client Team Worker Leader Commun- Expert icator
Understanding your teamTeam Role Skills Interests Authority ResponsibilityMember (What you get (What you to decide) have to do)Jennifer Project manager, Writing good Space planning Methodology Assign work to Expert questions team members IRB process Tool development and sub-teams Facilitation Implementation Set meeting agendas Ensure that milestones are metMichael Worker, Expert Programming, Usability Website layout Build/manage Usability studies survey toolKimberly Client, Decider Managing, Quantitative data Approve project Attend meetings, Content expertise analysis plan general oversight
Assessment process Available Information Environmental Establish information needs scan priorities (knowns) (unknowns) Assign IRB Test the tools Develop tools methodology Conduct Decision Analysis Reporting assessment making!
Good questions…• are clear• are easy to answer• are not biased• are not leading• allow the participant to express their perspective
Test the test!• Is there anything that doesn’t make sense?• Are any of the questions too personal?• Is there terminology that you don’t know?• Are you able to answer each question?• Are you able to give the answers you want to give?
More information:https://www1.columbia.edu/sec/cu/libraries/bookmarks/THANK YOU