GETTING STARTED WITH ASSESSMENTPROJECT MANAGEMENT & WRITING GOOD QUESTIONS                                                ...
assessment = change = scary
What is assessment?        Data-      informed       decision       making       Quality,      actionable                 ...
Culture of assessmentA Culture of Assessment is an organizational environment in     which decisions are based on facts, r...
PROJECT MANAGEMENT FORLIBRARY ASSESSMENT
What not to do.                                                  Make the    Form a                       Get a really    ...
What will help!1.   Develop a project plan2.   Understand your team3.   Identify your information needs4.   Write good que...
Project scopeWhat is the purpose of this project?What will this project produce (deliverables)?What will not happen during...
Project objectives  Specific     Measurable   Aggressive                       Time-         Realistic                    ...
Identify decision makersWho needs to use the information produced by this assessment project to make decisions and produce...
Do you need a team?
Understanding your team                              Project                              manager           Decider       ...
Understanding your teamTeam       Role               Skills              Interests           Authority     ResponsibilityM...
Project timeline
Assessment project planYour team: •   Members •   Roles •   Authority •   Skills & InterestsProject ScopeProject Objective...
WRITING GOOD QUESTIONS
“I want to do a survey.”
Assessment process                   Available      Information Environmental                                     Establis...
Staff brainstorming session
Getting organized
Good questions…•   are clear•   are easy to answer•   are not biased•   are not leading•   allow the participant to expres...
Test the test!•   Is there anything that doesn’t make sense?•   Are any of the questions too personal?•   Is there termino...
More information:https://www1.columbia.edu/sec/cu/libraries/bookmarks/THANK YOU
Upcoming SlideShare
Loading in...5
×

GETTING STARTED WITH ASSESSMENT PROJECT MANAGEMENT & WRITING GOOD QUESTIONS

1,389

Published on

Presentation at METRO, 2010

Published in: Business, Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
1,389
On Slideshare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
25
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

GETTING STARTED WITH ASSESSMENT PROJECT MANAGEMENT & WRITING GOOD QUESTIONS

  1. 1. GETTING STARTED WITH ASSESSMENTPROJECT MANAGEMENT & WRITING GOOD QUESTIONS Jennifer Rutner Assessment & Marketing Librarian Columbia University Libraries
  2. 2. assessment = change = scary
  3. 3. What is assessment? Data- informed decision making Quality, actionable Culture of data Assessment Information transparency
  4. 4. Culture of assessmentA Culture of Assessment is an organizational environment in which decisions are based on facts, research and analysis, and where services are planned and delivered in ways that maximize positive outcomes and impacts for library clients.A Culture of Assessment exists in organizations where staff care to know what results they produce and how those results relate to customer expectations.Amos Lakos: www.usc.edu/.../locations/leavey/news/conference/presentations/presentations_9- 16/Assessment/UCLA_Lakos.ppt
  5. 5. PROJECT MANAGEMENT FORLIBRARY ASSESSMENT
  6. 6. What not to do. Make the Form a Get a really same Write surveyrepresentative low response decisions you questions committee rate would have anyways
  7. 7. What will help!1. Develop a project plan2. Understand your team3. Identify your information needs4. Write good questions5. Act on the results
  8. 8. Project scopeWhat is the purpose of this project?What will this project produce (deliverables)?What will not happen during this project?
  9. 9. Project objectives Specific Measurable Aggressive Time- Realistic sensitive
  10. 10. Identify decision makersWho needs to use the information produced by this assessment project to make decisions and produce results?
  11. 11. Do you need a team?
  12. 12. Understanding your team Project manager Decider Client Team Worker Leader Commun- Expert icator
  13. 13. Understanding your teamTeam Role Skills Interests Authority ResponsibilityMember (What you get (What you to decide) have to do)Jennifer Project manager, Writing good Space planning Methodology Assign work to Expert questions team members IRB process Tool development and sub-teams Facilitation Implementation Set meeting agendas Ensure that milestones are metMichael Worker, Expert Programming, Usability Website layout Build/manage Usability studies survey toolKimberly Client, Decider Managing, Quantitative data Approve project Attend meetings, Content expertise analysis plan general oversight
  14. 14. Project timeline
  15. 15. Assessment project planYour team: • Members • Roles • Authority • Skills & InterestsProject ScopeProject ObjectivesDecision MakersInformation NeedsMethodologyProject Timeline Everyone signs-off on the project plan.
  16. 16. WRITING GOOD QUESTIONS
  17. 17. “I want to do a survey.”
  18. 18. Assessment process Available Information Environmental Establish information needs scan priorities (knowns) (unknowns) Assign IRB Test the tools Develop tools methodology Conduct Decision Analysis Reporting assessment making!
  19. 19. Staff brainstorming session
  20. 20. Getting organized
  21. 21. Good questions…• are clear• are easy to answer• are not biased• are not leading• allow the participant to express their perspective
  22. 22. Test the test!• Is there anything that doesn’t make sense?• Are any of the questions too personal?• Is there terminology that you don’t know?• Are you able to answer each question?• Are you able to give the answers you want to give?
  23. 23. More information:https://www1.columbia.edu/sec/cu/libraries/bookmarks/THANK YOU
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×