Energy & Experience Panel Discussion Columbia University Libraries Reference Symposium March 14, 2008
“ Traditionalists”  (1922 – 1945) <ul><li>Hard working </li></ul><ul><li>Respect for authority </li></ul><ul><li>Loyal </l...
“ Baby Boomers”  (1946 – 1964) <ul><li>Optimistic </li></ul><ul><li>Adaptable </li></ul><ul><li>Collaborative </li></ul><u...
“ Generation X”  (1965 – 1980) <ul><li>Embrace diversity </li></ul><ul><li>Self-reliant </li></ul><ul><li>Techno-literate ...
“ Millennials”  (1981 – 2008) <ul><li>Optimistic </li></ul><ul><li>Confident </li></ul><ul><li>Hard working </li></ul><ul>...
The good, the bad…
One library.
<ul><li>To what extent can these differences be attributed to true generational differences? </li></ul>
And, how does this affect  reference ?
Team Work Communication Motivations Passion Work/Life Balance Technology Diversity Customer  Service Staff Training Manage...
Photo Credits <ul><li>http://www.flickr.com/photos/7504690@N04/434172979/ </li></ul><ul><li>http://tn3-1.deviantart.com/fs...
Bibliography <ul><li>Leveraging Generational Differences for Productivity Gains </li></ul><ul><li>Nancy Patota ,  Deborah ...
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Energy & Experience in Libraries

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Columbia University Libraries Reference Symposium 2008

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  • Welcome! I did not name this panel. Jennifer Rutner, Assessment and Marketing Librarian I am 27 years old, and as you can see I was born in 1980. Researching the characteristics of each generation – I am caught squarely between &amp;quot;Generation X&amp;quot; and the &amp;quot;Millennials“ I see myself as self-reliant techno-literate optimistic confident achievement-oriented. I need structure I believe in hard work Promotions should be based on ability not seniority I am loyal to my organization, unless I don&apos;t feel appreciated I value open communication above all. My family got its’ first computer when I was 4 and I grew up with a Nintendo and Nickelodeon My first war was Desert Storm The first President I remember was Bill Clinton September 11th happened my senior year of college And, I&apos;m a librarian. Context and building an understanding of who our colleagues are and how their generational perspectives shape their work lives.
  • Energy & Experience in Libraries

    1. 1. Energy & Experience Panel Discussion Columbia University Libraries Reference Symposium March 14, 2008
    2. 2. “ Traditionalists” (1922 – 1945) <ul><li>Hard working </li></ul><ul><li>Respect for authority </li></ul><ul><li>Loyal </li></ul><ul><li>Dedicated </li></ul><ul><li>Duty before pleasure </li></ul>World War II
    3. 3. “ Baby Boomers” (1946 – 1964) <ul><li>Optimistic </li></ul><ul><li>Adaptable </li></ul><ul><li>Collaborative </li></ul><ul><li>Goal oriented </li></ul><ul><li>Live to work </li></ul>Woodstock, 1969
    4. 4. “ Generation X” (1965 – 1980) <ul><li>Embrace diversity </li></ul><ul><li>Self-reliant </li></ul><ul><li>Techno-literate </li></ul><ul><li>Global perspective </li></ul><ul><li>Work to live </li></ul>“ The Breakfast Club”
    5. 5. “ Millennials” (1981 – 2008) <ul><li>Optimistic </li></ul><ul><li>Confident </li></ul><ul><li>Hard working </li></ul><ul><li>Mutli-taskers </li></ul><ul><li>Achievement oriented </li></ul>Technology 2.0
    6. 6. The good, the bad…
    7. 7. One library.
    8. 8. <ul><li>To what extent can these differences be attributed to true generational differences? </li></ul>
    9. 9. And, how does this affect reference ?
    10. 10. Team Work Communication Motivations Passion Work/Life Balance Technology Diversity Customer Service Staff Training Management Style Change Planning Budgeting Problem Solving
    11. 11. Photo Credits <ul><li>http://www.flickr.com/photos/7504690@N04/434172979/ </li></ul><ul><li>http://tn3-1.deviantart.com/fs6/300W/i/2005/082/2/2/iPod_ad_by__kron.jpg </li></ul><ul><li>http://img.timeinc.net/Life/special/kiss01.jpg </li></ul><ul><li>http://img2.timeinc.net/ew/dynamic/imgs/060907/123046__breakfast_club_l.jpg </li></ul><ul><li>http://www.historichighlandpark.org/modules/xcgal/albums/album18/thumb_aao.jpg </li></ul><ul><li>Photo of Butler Library: Jennifer Rutner </li></ul>
    12. 12. Bibliography <ul><li>Leveraging Generational Differences for Productivity Gains </li></ul><ul><li>Nancy Patota , Deborah Schwartz , Theodore Schwartz . Journal of American Academy of Business, Cambridge . Hollywood: Sep 2007 . Vol. 11, Iss. 2; pg. 1, 10 pgs </li></ul><ul><li>Generational differences: revisiting generational work values for the new millennium Karen Wey Smola,  Charlotte D. Sutton.  Journal of Organizational Behavior.  Chichester:Jun 2002.  Vol. 23,  Iss. 4,  p. 363-382 (20 pp.) </li></ul>
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