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  • 1. User storytelling: The lost art of User stories @ulrikapark
  • 2. This is Ulrika She used to work as a coder..
  • 3. Then she went into project management
  • 4. The system shall.. I want to go to space We must have this I just want this feature Then into requirements…
  • 5. We’re agile. We don’t do requirements. Go home. We’re not agile here. You have to write Use Cases She had a tough time… Here we’re agile. You have to write Use Cases
  • 6. Nobody understands me Suddenly she felt very alone..
  • 7. Have u tried telling stories? Greetings. We’re from PlanetUX Then she got the chance to work with.. About people…
  • 8. What’s your story? First I went to Manhattan.. After my investors said that.. Then Lisa told me to.. And so she did…
  • 9. Please don’t go!! Now we know what to do Oh yeah, you got me spot on. Now we’ll go this direction.. Suddenly the dialogue changed… Thanks! Nice complement to our Use case! Let me give some feedback.. When Lisa says..
  • 10. And most important of all… Larman, Agile & Iterative Development 2005 We had taken one step in the direction towards the magic 20%
  • 11. What made this a story? • • • • • • A hero (main char) A plattform An enemy & a challenge Emotions Allies Mission done A story is a sequence of events |
  • 12. User snapshot I want to give co-collector warrant to use the bonus As a bonus-owner in order to shop for the bonus |
  • 13. As a user I want to give co-collector warrant to use the bonus |
  • 14. give warrant to use the bonus |
  • 15. Elisabeth sees in the StoreMag that she this month has got 12€ in bonus and that she has a total of 16,7€ in bonus on her club card. E's husband Claes go to the store. He has a club card too. ”You can probably pay with your card" says E. Claes shops. When he will pays, no bonus is withdrawn from the sum at the cashier. So he pays the whole sum and gets home. “Strange why can’t I pay with the bonus, how does it work” E already has registered user on mystore.se Sometimes she logs in to see her credit card saldo. E logs in and see the saldo “16,7€". She clicks the balance and enters “events page” There she sees that she’s bonus owner and that her co-collector is Claes. She gets information that she needs to sign warrant for him and choose the option to print a form. She choose to print the form, checks Claes, signs the form and goes to the mailbox the day after. 2 weeks later she gets a letter from MyStore that confirms the warrant is verified. A week later Claes go shopping. This time the bonus is withdrawn from the total buy.
  • 16. Elisabeth sees in the StoreMag that she this month has got 12€ in bonus and that she has a total of 16,7€ in bonus on her club card. E's husband Claes go to the store. He has a club card too. ”You can probably pay with your card" says E. Claes shops. When he will pays, no bonus is withdrawn from the sum at the cashier. So he pays the whole sum and gets home. “Strange why can’t I pay with the bonus, how does it work” E already has registered user on mystore.se Sometimes she logs in to see her credit card balance. E logs in and see the saldo “16,7€". She clicks the balance and enters “events page” There she sees that she’s bonus owner and that her co-bonuscollector is Claes. She gets information option to print a form. She choose to print that she needs to sign warrant for him and choose the the form, checks Claes, signs the form and goes to the mailbox the day after. 2 weeks later she gets a letter from MyStore that confirms the warrant is verified. A week later Claes go shopping. This time the bonus is withdrawn from the total buy.
  • 17. 17
  • 18. Scenario: Give warrant to use bonus Co-collector Find info about households spending rights Bonus-owner Bonus-owner Bonus-owner Co-collector Apply for co-collector to get rights to use the bonus Signing warrant Send application for warrant Go shopping, get question to use bonus in cashier mystore.se TheMag Bank-ID/e-leg E-mail sign Mystore.se Mail,E-mail REG Scanningsupplier REG Archive? REG
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  • 23. Why? Did we lose the STORY part of user stories?
  • 24. How to extend a user story to a story
  • 25. SO WHAT!?
  • 26. Sounds good. But I’m just a developer! I just get the reqs as is.. User snapshots WTF! Give me the real story or I stop working. Or I’ll just write them myself
  • 27. Bah! I’ll do it anyway. Spend little less time on the Use Case, some more time on the STORY Sounds good. But I’m an Analyst and the process we have requires me to write Use Cases!
  • 28. Sounds good. But I’m a Tester! I just get a bunch of “user stories” to test. Hm.. Maybe if I write a real story from the snapshots it will help somewhat..
  • 29. USE STORIES!
  • 30. Thanks for the attention! Follow @ulrikapark Ulrika.park@smartbear.com www.smartbear.com www.soapui.org www.loadui.org