CEI Capabilities 2009


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  • CEI Capabilities 2009

    1. 1. CEI Services & Capabilities A Full Range of IT Solutions to Enhance Your Business Initiatives
    2. 2. Fast Facts About CEI <ul><li>IT Solutions Provider Since 1992 </li></ul><ul><li>Financially Strong </li></ul><ul><ul><li>$40M Revenue-2008 </li></ul></ul><ul><ul><li>No Long-Term Debt </li></ul></ul><ul><ul><li>Revenue/Profit Growth Since Inception </li></ul></ul><ul><li>400+ Employees Globally </li></ul><ul><ul><li>US – 350 </li></ul></ul><ul><ul><li>India – 75 </li></ul></ul><ul><li>Clients Nationwide </li></ul><ul><ul><li>Over 60% of the Fortune 50 </li></ul></ul><ul><ul><li>Over 50% of the Fortune 100 </li></ul></ul><ul><ul><li>Mid-Market Companies </li></ul></ul><ul><li>US-Based with Offshore Offices </li></ul><ul><ul><li>PA, CA, IN, VA </li></ul></ul><ul><ul><li>Chennai, India </li></ul></ul><ul><li>Focus on Quality </li></ul><ul><ul><li>Exact Match </li></ul></ul><ul><ul><li>VPM </li></ul></ul><ul><ul><li>CMMi Level 5 </li></ul></ul><ul><li>Areas of Expertise </li></ul><ul><li>Industry Recognition </li></ul>
    3. 3. What Makes Us Different <ul><li>Focus on Technology for Solving Business Issues </li></ul><ul><ul><li>A Broad Range of Services, including IT Contracting, Project Services and Outsourcing </li></ul></ul><ul><li>Proven Processes, Methodologies and Tools that Assure Success </li></ul><ul><ul><li>Preferred Vendor Program </li></ul></ul><ul><ul><li>National, Local and Forecast Recruiting Models </li></ul></ul><ul><ul><li>Virtual Project Management </li></ul></ul><ul><ul><li>Global Account Reviews </li></ul></ul><ul><li>US Company with Offshore Capabilities (as opposed to a offshore company with US presence) </li></ul><ul><ul><li>US-based Management Methodologies and Reporting </li></ul></ul><ul><ul><li>Long-term Employees for Continuity and Stability </li></ul></ul><ul><ul><li>Local Escalation </li></ul></ul><ul><li>CMMi Level 5 </li></ul><ul><ul><li>Compliant Since 2005 </li></ul></ul><ul><ul><li>Highest Level of Maturity in the Software Development Process </li></ul></ul><ul><ul><li>Assures Quality and Continual Process Improvement across all groups including AIS. </li></ul></ul>
    4. 4. A Wide Range of Services <ul><li>Supplements large project deployments </li></ul><ul><li>Provides technical experts that work seamlessly with existing project teams </li></ul><ul><li>Complements large integrators </li></ul>IT Contracting AIS – Application Integration Services <ul><li>End to end solutions/integration </li></ul><ul><li>Packaged apps and customized software development </li></ul><ul><li>Flexible deployment (on-site, off-site, offshore) </li></ul><ul><li>Partner leveraged solutions, including Microsoft, IBM and Documentum </li></ul>Managed Projects Project Services <ul><li>Full application lifecycle management: </li></ul><ul><ul><li>Application Development </li></ul></ul><ul><ul><li>Application Integration </li></ul></ul><ul><ul><li>Application Management </li></ul></ul><ul><ul><li>Application Maintenance and Support </li></ul></ul><ul><li>Outsourcing enablement using optimized global delivery models. </li></ul>Outsourcing Right Sourcing Description Focus Service
    5. 5. IT Contracting Differentiators Behind Our Success <ul><li>Process of identifying and certifying the best consultants for a specific IT project after review of job order </li></ul><ul><li>List of certified candidates from our pool of over 300 consultants and extensive recruiting base </li></ul><ul><li>Result driven – target 3-2 submittal to Interview ratio and 2-1 Interview to hire ratio </li></ul><ul><li>Exact Match ™ </li></ul><ul><li>Exact Match™ has increased CEI’s submission to hire rate by 40% </li></ul><ul><li>Exact Match Rating derived from: </li></ul><ul><ul><li>Step 1: Requirements Gathering </li></ul></ul><ul><ul><li>Step 2: Candidate Identification </li></ul></ul><ul><ul><li>Step 3: In-depth Technical Screening </li></ul></ul><ul><ul><li>Step 4: Program Manager Interview </li></ul></ul><ul><ul><li>Step 5: Final Approval and Submission </li></ul></ul>90% REQUIRED SKILLS  Sr. Level WebSphere experience  5y IT experience  Strong architecture and design experience 70% DESIRED SKILLS  MQ Series VB <ul><li>100% TECHNICAL EXPERTISE </li></ul><ul><li>Skill test rating 9.1 </li></ul><ul><li>Position level Sr. </li></ul><ul><li> IBM Certification </li></ul><ul><li>90% COMMUNICATION </li></ul><ul><li> Program Manager Interview </li></ul><ul><li>Technical Manager Interview </li></ul><ul><li>Recruiting Director Interview </li></ul>93% EM RATING
    6. 6. IT Contracting Value Added Differentiators: Forecast Recruiting <ul><li>Partnering with the client to evaluate future staffing needs based on upcoming projects and near term business outlook. </li></ul><ul><li>Working with clients to understand their project lifecycles and development methodologies </li></ul><ul><li>Identifying top level talent that is ready to on board as the project moves forward </li></ul><ul><li>Candidate will go through extensive, Exact Match vetting process and still able to on-board in time critical situations </li></ul><ul><li>Value Added: </li></ul><ul><li>-Turn around time, flexibility and competitive rate structures </li></ul><ul><li>-Deliver top performing resources </li></ul><ul><li>-Key vendor/partner with understanding of organization’s timelines and lifecycles </li></ul>
    7. 7. IT Contracting Value Added Differentiators: Preferred Vendor Program <ul><li>Preferred Vendor Relations Manager- resource dedicated specifically to developing and managing these relationships </li></ul><ul><li>Ability to set, meet and manage to various SLA’s from our current PV clients </li></ul><ul><li>Experience interfacing with numerous VMS/MSP applications for clients in a variety of industries </li></ul><ul><li>Global Account Revues for all of our PV clients </li></ul><ul><li>Program allows up to a 94% fill rates with many of our PV clients </li></ul>
    8. 8. IT Contracting Value Added Differentiators: Virtual Project Management™ <ul><li>Complete communication commitment to our clients: </li></ul>VPM enable clients to address their project dilemmas in real time <ul><li>Proprietary methodology for ensuring the highest level of customer satisfaction throughout a project </li></ul>VPM Primary Contact Technology Certified Program Manager Business Resources Executive Management Sponsor Assigned Accounting Representative Consultant Support Strategic Consultant HR Field Support Representative Consultant/ Client Liaison Virtual Project Manager
    9. 9. Recent Success Stories Fortune 500 Client Mid-Market Client Statistic/Performance Ratio Metric 6 months Average duration of assignment 1.4 to 1 Ratio of interviews to placements 151 Placements 1.6 to 1 Ratio of submittals to interviews 205 Interviews 337 Qualified submittals Data architect; J2EE; Mainframe; PeopleSoft; DBA; Business Analyst; Project Manager Most requested skills 152 requirements/ 220 positions Requirements Received Statistic/Performance Ratio Metric 6 months Average duration of assignment 10 Average days between interview and confirmation 2.3 to 1 Ratio of interviews to placements 13 Placements 1.8 to 1 Ratio of Submittals to interviews 30 Interviews 54 Qualified Submittals SAP Most requested skills 10 Requirements / 30 Positions Requirements Received
    10. 10. Position Expertise for All Phases of the Software Development Project <ul><li>Project Manager : </li></ul><ul><ul><li>Responsible for ensuring the success of assigned projects. Focus on the entire project from planning through execution, interaction with the customer and managing projects according to the Risk Management, Issue Management, Change Management and Project Tracking and Control Processes. </li></ul></ul><ul><li>Business Analyst: </li></ul><ul><ul><li>Interacts with clients to understand the business requirements and translate them into functional requirements used to define the product. Also interacts with designers, software engineers, UI designers and QA to ensure a common interpretation of the requirements. </li></ul></ul><ul><li>Architect: </li></ul><ul><ul><li>Leads and participates in application customizations and technical implementations using structured techniques and generates high-quality project documentation, design documents and test plans. </li></ul></ul><ul><li>Senior Developer : </li></ul><ul><ul><li>Responsible for developing code based upon requirements and designs via the process defined in the project's software development process, doing low level design and mentoring other developers. </li></ul></ul><ul><li>Developer:  </li></ul><ul><ul><li>Responsible for turning the design into functional code. Also responsible for ensuring all code successfully conforms to requirements through the execution of tests developed by QA. </li></ul></ul><ul><li>Sysadmin: </li></ul><ul><ul><li>Responsible for sizing, installation, and administration of server and desktop hardware, installing and maintaining staging servers and workstations as well as production servers. </li></ul></ul><ul><li>Quality assurance : </li></ul><ul><ul><li>Develop test, run and execute test plans to endure code successfully conforms to requirements. </li></ul></ul>Technology Focus Areas .NET, WebSphere Service Oriented Architecture SharePoint, WebSphere Portals PeopleSoft, Oracle Apps, SAP ERP BizTalk, WebSphere Business Integrator EAI Cobol, IDMS, CICS, MVS Legacy Delphi, Oracle Forms, Powerbuilder, Visual Basic, Visual C++ Client/Server Business Objects,, MS Reporting Services Business Intelligence ATG, Flex, JBOSS, MS Commerce Server, WebSphere, WebLogic Application/Commerce Server
    11. 11. Technical Proficiency ER/Win Rational Rose S-Designer Together/J Visio Professional WebSphere Studio (WSAD) ATG BEA WebLogic ColdFusion MX Flex IBM WebSphere- Application Server IBM WebSphere – BI IBM WebSphere – MQ IBM WebSphere – Portal iPlanet JBoss Oracle 10G Tibco Vitria WebMethods Delphi Informix 4GL Lotus Notes Domino Oracle Forms Oracle Reports PL/SQL Development Powerbuilder Progress 4GL T/SQL Development Unix C/C++ Visual C++ Actuate Cognos PowerPlay & Impromptu Crystal Reports Hyperion Essbase Informatica Microsoft Reporting Services SAS EMC Documentum Filenet Interwoven ASP ASP.NET Biztalk C# Commerce Server SharePoint Server VB.NET Visual C++ Visual C++.NET AS/400 – BPICS – MAPICS – RPG/COBOL CICS/COBOL IDMS ADS/O IMS DB/DC MVS Systems Natural OS/390 System Programming Unisys Link VAX/VMS System Admin AIX HP – UX Linux – RedHat, SuSe Solaris Windows Server 2003/NT DBA DB2 Informix Oracle Progress SQL Server Sybase Networking Load Balancing TCP/IP Storage Networks Oracle PeopleSoft SAP Design Tools EAI/SOA Client/Server Microsoft ERP CMS Mainframe/Midrange Business Intelligence Infrastructure
    12. 12. About CEI - Best Development Practices <ul><li>“ US & European consulting firms, such as Computer Enterprises Inc (CEI) … have been more successful in training their Indian employees to use techniques from Scrum and eXtreme Programming (XP).” </li></ul><ul><li>“ Agile consultants such as CEI …have all developed models for quantifying OE metrics, and they are working on customer satisfaction and business value metrics, too.” </li></ul><ul><li>“ Pittsburgh based CEI runs a slightly different model. …” </li></ul>
    13. 13. Project Services <ul><li>Application Development </li></ul><ul><ul><li>IT Strategy </li></ul></ul><ul><ul><li>Mentoring </li></ul></ul><ul><ul><li>Business Analysis </li></ul></ul><ul><ul><li>Architecture & Design </li></ul></ul><ul><ul><li>Development & Testing </li></ul></ul><ul><ul><li>QA </li></ul></ul><ul><ul><li>Deployment, Tuning & Training </li></ul></ul><ul><ul><li>Project Management </li></ul></ul><ul><li>Application Integration </li></ul><ul><ul><li>Business Analysis </li></ul></ul><ul><ul><li>Architecture & Design </li></ul></ul><ul><ul><li>Development, Testing and Deployment </li></ul></ul><ul><li>Application Management </li></ul><ul><ul><li>Maintenance and Support </li></ul></ul><ul><ul><li>Enhancements </li></ul></ul><ul><ul><li>Migration & Upgrades </li></ul></ul><ul><ul><li>Monitoring </li></ul></ul>Full Lifecycle Software Engineering Services
    14. 14. Our Microsoft Practice Overview <ul><li>Managed partner </li></ul><ul><li>Application Lifecycle Management (ALM) Inner Circle </li></ul><ul><li>SharePoint Deployment Planning Services Partner </li></ul><ul><li>5+ years experience with Microsoft Solutions </li></ul><ul><li>Led by a Microsoft Regional Director </li></ul><ul><li>120 clients nationwide </li></ul><ul><li>Over 230 solutions delivered </li></ul><ul><ul><li>Workflow issue tracking application written in .NET </li></ul></ul><ul><ul><li>Biztalk 2004 connectors were create for supplier communications </li></ul></ul><ul><ul><li>ADS and pilot .NET project </li></ul></ul><ul><ul><li>Sharepoint 2003 site for the sales and purchasing departments </li></ul></ul><ul><ul><li>Issue tracking system created using Biztalk 2004, Sharepoint 2003, InfoPath and a workflow tool (K2) </li></ul></ul><ul><li>Microsoft Practice Director – Mike Snell </li></ul><ul><ul><li>15+ years of experience </li></ul></ul><ul><ul><li>Microsoft Regional Director (RD) </li></ul></ul><ul><ul><li>Published Author </li></ul></ul><ul><ul><ul><li>Visual Studio 2008 “Unleashed” </li></ul></ul></ul><ul><ul><ul><li>Designing and Developing Web-Based Applications Using the .NET Framework </li></ul></ul></ul><ul><li>Architect level resources </li></ul><ul><ul><li>Multiple years experience delivering consulting </li></ul></ul><ul><ul><li>Certified MCAD, MCPD or MCSD </li></ul></ul><ul><ul><li>Trained in latest technologies </li></ul></ul><ul><ul><li>Experts in their specialties </li></ul></ul><ul><ul><li>Experience on large complex projects </li></ul></ul><ul><li>PMI certified Project Management Professionals (PMP) </li></ul>
    15. 15. Our Microsoft Practice Strengths <ul><li>.NET Application Development </li></ul><ul><li>ALM </li></ul><ul><ul><li>Visual Studio Team System </li></ul></ul><ul><ul><li>Team Foundation Server </li></ul></ul><ul><li>Collaboration and Portal </li></ul><ul><ul><li>Microsoft Office SharePoint Server (MOSS) </li></ul></ul><ul><ul><li>Windows SharePoint Services (WSS) </li></ul></ul><ul><li>Application Integration </li></ul><ul><ul><li>BizTalk Server </li></ul></ul><ul><ul><li>SSIS </li></ul></ul><ul><li>Business Intelligence </li></ul><ul><ul><li>SQL Reporting Services </li></ul></ul><ul><ul><li>SQL Analysis Services </li></ul></ul><ul><ul><li>PerformancePoint Server </li></ul></ul>
    16. 16. Our Java Practice Overview <ul><li>9+ years experience with Java Solutions </li></ul><ul><li>100+ clients nationwide </li></ul><ul><li>Over 200 solutions delivered </li></ul><ul><ul><li>IBM WebSphere (J2EE) </li></ul></ul><ul><ul><li>IBM WebSphere Portal </li></ul></ul><ul><ul><li>IBM Business Integrator </li></ul></ul><ul><ul><li>IBM MQ </li></ul></ul><ul><ul><li>BEA WebLogic </li></ul></ul><ul><ul><li>ATG </li></ul></ul><ul><ul><li>OpenSource Technologies and Frameworks (JBoss, Liferay, Tomcat, Sun App Server, etc.) </li></ul></ul><ul><ul><li>Onshore and offshore operational Java development centers </li></ul></ul><ul><li>Java Practice Director – Saleem Mohammad </li></ul><ul><ul><li>18+ years of experience </li></ul></ul><ul><ul><li>Experienced in developing solutions for a variety of industries </li></ul></ul><ul><ul><li>Defining and implementing solutions using Service Oriented Architecture (SOA) </li></ul></ul><ul><li>Architect Level Resources </li></ul><ul><ul><li>Multiple years experience delivering consulting </li></ul></ul><ul><ul><li>Certified Architects (J2EE, WebSphere Portal, Solutions Developer </li></ul></ul><ul><ul><li>Trained in latest technologies </li></ul></ul><ul><ul><li>Experience with large, complex projects </li></ul></ul><ul><li>PMI Certified Project Management Professionals </li></ul><ul><li>85% of all PM’s are certified </li></ul><ul><li>Includes onshore and offshore managers </li></ul><ul><li>Certified “Scrum-Master” </li></ul>
    17. 17. Our Java Solutions Practice Strengths <ul><li>Application Development, Integration and Migration </li></ul><ul><ul><li>OpenSource Technologies and Frameworks </li></ul></ul><ul><ul><li>IBM WebSphere and Portal </li></ul></ul><ul><li>Application Conversions </li></ul><ul><ul><li>ATG/Dynamo </li></ul></ul><ul><ul><li>BEA/WebLogic </li></ul></ul><ul><ul><li>IBM WebSphere (J2EE) </li></ul></ul><ul><ul><li>IBM WebSphere Portal </li></ul></ul><ul><li>Application Management </li></ul><ul><ul><li>Technical and Functional Management </li></ul></ul><ul><ul><li>OpenSource, ATG, J2EE, IBM WebSphere, IBM Portal </li></ul></ul><ul><li>Application Maintenance and Support </li></ul><ul><ul><li>Emphasis on compressed time to takeover </li></ul></ul><ul><ul><li>Three-Phased Approach </li></ul></ul><ul><ul><ul><li>Project Chartering Assessment </li></ul></ul></ul><ul><ul><ul><li>Pilot for Limited Number of Applications </li></ul></ul></ul><ul><ul><ul><li>Full Handover </li></ul></ul></ul>
    18. 18. <ul><li>Launched in 1997 </li></ul><ul><li>14,000 Square Feet of Office Space </li></ul><ul><li>75 employees </li></ul><ul><li>Video Conferencing Capabilities </li></ul><ul><li>High Retention Rates, Experienced Talent , Trained in Western Business Management Philosophies </li></ul><ul><li>SEI CMMI Level 5, Agile Development and </li></ul><ul><li>PMP-certified / Certified Scrum Master Management Team </li></ul><ul><li>Technology Certified Professionals </li></ul><ul><li>Major Projects: </li></ul><ul><ul><li>UBM/CMP/Techweb </li></ul></ul><ul><ul><li>Taliant/ Insurworx </li></ul></ul><ul><ul><li>Haley </li></ul></ul><ul><ul><li>NCO </li></ul></ul><ul><ul><li>Matrix </li></ul></ul><ul><ul><li>Diamond </li></ul></ul><ul><ul><li>EliteCareers </li></ul></ul><ul><li>Skill Sets: </li></ul><ul><ul><li>JAVA/J2EE </li></ul></ul><ul><ul><li>IBM WebSphere Portal </li></ul></ul><ul><ul><li>IBM WebSphere </li></ul></ul><ul><ul><li>.NET, Microsoft ASP </li></ul></ul><ul><ul><li>ATG </li></ul></ul><ul><ul><li>Interwoven </li></ul></ul>Our Offshore Delivery Center <ul><li>Johnson & Johnson Therakos </li></ul><ul><li>Bunge </li></ul><ul><li>Alcatel </li></ul><ul><li>PittOhio </li></ul><ul><li>BEA WebLogic </li></ul><ul><li>Documentum </li></ul><ul><li>SQL Server </li></ul><ul><li>Oracle DB, IBM DB2 </li></ul><ul><li>Other Internet & Client/Server Technologies (Visual Basic, VC++) </li></ul>
    19. 19. How We Deliver <ul><li>CEI Offers a Flexible and Cost-Effective Delivery Model that can be Tailored to our Individual Customer Needs </li></ul><ul><li>For Projects (Development, Integration and Support) </li></ul><ul><ul><li>Onsite, Offsite and Offshore </li></ul></ul><ul><ul><li>CEI Managed </li></ul></ul><ul><ul><li>Co-Managed with the Client </li></ul></ul><ul><ul><li>Blended Options </li></ul></ul><ul><li>When Outsourced (Development and Support) </li></ul><ul><ul><li>CEI Managed (Global Agile Development) </li></ul></ul><ul><ul><li>Co-Managed (CEI Manages the Team; Client Manages the Project) </li></ul></ul><ul><ul><li>Captive Capacity (Client Managed; with CEI Offshore Staffing Team) </li></ul></ul>
    20. 20. Key CEI Contacts On the Web www.ceiamerica.com Headquarters: 1910 Cochran Road Manor Oak Two, Suite 230 Pittsburgh, PA 15220 Tel: (412) 341- 3541 Other Offices: Woodland Hills, CA Indianapolis, IN Richmond, VA Chennai, India <ul><li>Jay Wysocki, Regional Program Manager </li></ul><ul><ul><li>[email_address] </li></ul></ul><ul><ul><li>(800)354-9155 ext. 363 </li></ul></ul><ul><ul><li>412-571-3694-direct </li></ul></ul><ul><ul><li>Cell 724-986-1407 </li></ul></ul>