Technology’s Potential to Expand
          Human Communication



Jay Vidyarthi
User Experience Designer / Research Coordi...
Table of Contents

1. The Limitations of Language
2. Communication Through Experience Design
3. Future Directions




    ...
The Limitations of Language


Modern society is a product of language.

Technology has improved its range/format.

 Speech...
The Limitations of Language




Language is a symbolic representation.

Abstract meaning is assigned to combinations
  of ...
The Limitations of Language

Symbols are naturally ambiguous.


            Me: I feel like a
            burger…


      ...
The Limitations of Language
“Two roads diverged in a yellow wood,
And sorry I could not travel both
And be one traveler, l...
The Limitations of Language



…efficient with words, isn’t he?


In fact, language is an interface for
  human communicat...
The Limitations of Language


  My         Language       Your
Thought                 Understanding




                 ...
The Limitations of Language


  My           Language       Your
Thought                   Understanding




          My ...
The Limitations of Language


  My            Language       Your
Thought                    Understanding




          T...
The Limitations of Language


  My           Language

Thought




               Technology:
           Telephone/E-mail/...
The Limitations of Language


          My           Language

        Thought




                       Technology:
    ...
The Limitations of Language


        My
      Thought



                          ?
   Is there a way to
communicate wit...
The Limitations of Language


Poets master working within the constraints of
  language.



Musicians master working withi...
The Limitations of Language
       Interface design:
helps us surpass language limitations.




The guitar provides an EXP...
‘Improve’ vs. ‘Expand’




Singer/songwriter: uses guitar interface to
  create sound to supplement words.

Experience Des...
The Limitations of Language



Computers and technology
 could provide such
 interfaces for abstract
 expression…

…but in...
The Limitations of Language



With an expressive interface for
 computer programming, we could
 expand communication beyo...
Communication Through Experience




Technology has the potential to become
             like music…

      a novel form o...
Communication Through Experience

 “Post-Symbolic Communication”
Beyond symbols, a direct expression of thought / feeling....
‘Improve’ vs. ‘Expand’




Experience design IS “post-
 symbolic communication”.

…building experiences for your audience,...
Future Directions
Today, creating impressive experiences is
  difficult and time-consuming.




Implementation is complex ...
Future Directions


tele-immersion + virtual reality + expressive
   programming


= on-the-fly experience design


START:...
Future Directions

We could EXPAND human communication!


Real-time manifestation
                   (help me express my t...
Future Directions


Remember: design is communication.

Consider how the concepts in any design project
  can express them...
Future Directions
Wikipedia uses language to its limit, but…




                     Would every practitioner agree?   26
Future Directions



The true state of human
  knowledge is a
  vibrant ongoing
  discussion…

…and we end-up with a
 flat...
Future Directions

Wikipedia could use the power of technology
  and its influence to upgrade the way we
  express our soc...
…designing for the technological
                 expansion of communication.



Thank you.
Please, disagree with me!!!111...
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Technology's Potential to Expand Human Communication

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Technology's Potential to Expand Human Communication

  1. 1. Technology’s Potential to Expand Human Communication Jay Vidyarthi User Experience Designer / Research Coordinator
  2. 2. Table of Contents 1. The Limitations of Language 2. Communication Through Experience Design 3. Future Directions 2
  3. 3. The Limitations of Language Modern society is a product of language. Technology has improved its range/format. Speech Writing Print Phone Internet 3
  4. 4. The Limitations of Language Language is a symbolic representation. Abstract meaning is assigned to combinations of symbols to facilitate transmission. 4
  5. 5. The Limitations of Language Symbols are naturally ambiguous. Me: I feel like a burger… You: Funny… you don’t look like a burger… lol! 5
  6. 6. The Limitations of Language “Two roads diverged in a yellow wood, And sorry I could not travel both And be one traveler, long I stood And looked down one as far as I could To where it bent in the undergrowth; Then took the other, as just as fair, And having perhaps the better claim, Because it was grassy and wanted wear; Though as for that the passing there Had worn them really about the same, And both that morning equally lay In leaves no step had trodden black. Oh, I kept the first for another day! Yet knowing how way leads on to way, I doubted if I should ever come back. I shall be telling this with a sigh Somewhere ages and ages hence: Two roads diverged in a wood, and I— I took the one less traveled by, And that has made all the difference.” - Robert Frost “The Road Not Taken” 6
  7. 7. The Limitations of Language …efficient with words, isn’t he? In fact, language is an interface for human communication, and poets are ‘power users’ 7
  8. 8. The Limitations of Language My Language Your Thought Understanding 8
  9. 9. The Limitations of Language My Language Your Thought Understanding My ideas are going through a funnel… 9
  10. 10. The Limitations of Language My Language Your Thought Understanding The poet makes very elegant use of the funnel… 10
  11. 11. The Limitations of Language My Language Thought Technology: Telephone/E-mail/etc. Language Your Understanding 11
  12. 12. The Limitations of Language My Language Thought Technology: Telephone/E-mail/etc. Your ideas are Language Your still going Understanding through a funnel… 12
  13. 13. The Limitations of Language My Thought ? Is there a way to communicate without the Your “funnel” of Understanding symbols/language? 13
  14. 14. The Limitations of Language Poets master working within the constraints of language. Musicians master working within different constraints to communicate abstract concepts/emotion through sound. (our innovation where language fails…) 14
  15. 15. The Limitations of Language Interface design: helps us surpass language limitations. The guitar provides an EXPRESSIVE interface to control sound and communicate moods beyond the limits of language. 15
  16. 16. ‘Improve’ vs. ‘Expand’ Singer/songwriter: uses guitar interface to create sound to supplement words. Experience Designer: uses technology to create context which supplements words. 16
  17. 17. The Limitations of Language Computers and technology could provide such interfaces for abstract expression… …but instead we mostly use it to amplify verbal expression. 17
  18. 18. The Limitations of Language With an expressive interface for computer programming, we could expand communication beyond the limits of language. (WTF!?) i.e. “What happened to you last night?” 18
  19. 19. Communication Through Experience Technology has the potential to become like music… a novel form of communication, beyond words. 19
  20. 20. Communication Through Experience “Post-Symbolic Communication” Beyond symbols, a direct expression of thought / feeling. Jaron Lanier… Father of “virtual reality” Tele-immersion researcher Computer scientist Philosopher Musician “Musical instruments are the only good user interfaces.” – Jaron Lanier 20
  21. 21. ‘Improve’ vs. ‘Expand’ Experience design IS “post- symbolic communication”. …building experiences for your audience, using technology to supplement words… just as the musician uses his guitar… (music, movies, video games, websites, etc.) 21
  22. 22. Future Directions Today, creating impressive experiences is difficult and time-consuming. Implementation is complex and costly, so we need to plan. Analyze > strategize > design > test… …implement. 22
  23. 23. Future Directions tele-immersion + virtual reality + expressive programming = on-the-fly experience design START: tele-conferencing FAST FORWARD: expand to daily conversation through social networks. 23
  24. 24. Future Directions We could EXPAND human communication! Real-time manifestation (help me express my thoughts) Self-identity, communication and creative expression… 24
  25. 25. Future Directions Remember: design is communication. Consider how the concepts in any design project can express themselves beyond language… Your designs can become an embodiment of technology as its own form of communication. 25
  26. 26. Future Directions Wikipedia uses language to its limit, but… Would every practitioner agree? 26
  27. 27. Future Directions The true state of human knowledge is a vibrant ongoing discussion… …and we end-up with a flat, flavourless “average” definition. 27
  28. 28. Future Directions Wikipedia could use the power of technology and its influence to upgrade the way we express our society’s knowledge to new heights! - provide practical information - present it in its state of debate - escape an antique frame defined by the limitations of print distribution The focus is on… 28
  29. 29. …designing for the technological expansion of communication. Thank you. Please, disagree with me!!!111 jay@yucentrik.ca

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