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IBM Notes Traveler Best Practices

by on Jul 10, 2013

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  • PremYadav3 Prem Yadav, Tech Support Executive at Softcell Technology Limited New Delhi Hi Jayesh

    Thanks for sharing this excellent note.

    I was trying to upgrade lotus traveler 8.5.3.3 to 9.0.1 where only two types of devices are in use (Apple and Android).

    I have set to keep 1 week emails and auto sync upto 2MB attachment.

    Now after upgrade to 9.0.1 when i tried to download the attachment of previously stored emails in the device, which has attachments size more than 2 MB , the download failed.

    and I found this error in android device 'Download of file was halted by an error'
    and in the android device log, i see this error
    'severe unexpected exception handling attachment download: java.lang.exception:
    Connection error 404 opening remote attachment'.

    Same case with Apple devices.

    But when i download the attachment for new emails after upgrade, download is successful.

    but fails for older emails.


    Need help to address this issue..

    Thanks
    4 months ago
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IBM Notes Traveler Best Practices IBM Notes Traveler Best Practices Presentation Transcript