Stress Management


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a module on stress management!

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  • Good morning everyone. Welcome to the 2004 TSA Instructor Course. My name is Sean White
  • Stress Management

    1. 1. STRESS MANAGEMENT Training Section – After Sales Department TOYOTA MOTOR PHILIPPINES
    2. 2. OBJECTIVES At the end of this module, YOU are expected to: <ul><li>understand the nature of stress and job </li></ul><ul><li>stress </li></ul><ul><li>determine different job stressors </li></ul><ul><li>identify ways on how to minimize or </li></ul><ul><li>eradicate stress </li></ul>
    3. 3. DEFINING STRESS Trivia: Stress comes from what word and place of origin? A. ‘stresarre’ - Latin word B. “stresse’ – Midddle English word C. ‘streuse”- French word Comes from the ME word, STRESSE Which is short for DISTRESS
    4. 4. DEFINING STRESS STRESS??? <ul><li>the state or condition of intense pressure </li></ul><ul><li>or strain </li></ul><ul><li>the body’s reaction to any situation that </li></ul><ul><li>appears difficult or threatening </li></ul>
    5. 5. DEFINING STRESS Stress F.A.C.T.S - it is a condition of modern life - it offers both positive and negative effects - a worldwide epidemic, affecting all types of people from birth to death
    6. 6. CHALLENGE OR STRESS? Stress – Challenge = Illness, Injury & Job Failure CHALLENGE (+) STRESS (-) <ul><li>when it spurs us into </li></ul><ul><li>action </li></ul><ul><li>motivates us to learn </li></ul><ul><li>new skills and master </li></ul><ul><li>our jobs </li></ul><ul><li>helps us reach new </li></ul><ul><li>level of attitude </li></ul><ul><li>challenge has turned into </li></ul><ul><li>job demands that cannot </li></ul><ul><li>be met </li></ul><ul><li>relaxation becomes </li></ul><ul><li>exhaustion </li></ul><ul><li>sense of satisfaction has </li></ul><ul><li>turned into feeling </li></ul><ul><li>of Stress </li></ul>
    7. 7. JOB STRESS <ul><li>Defined as harmful physical and emotional </li></ul><ul><li>responses that occur when the requirements </li></ul><ul><li>of the job do not match the capabilities, </li></ul><ul><li>resources or needs of the worker. </li></ul>Job Stressors – stressful working conditions
    8. 8. JOB STRESS Trivia: TOP 10 Most Stressful Jobs 1. President 2. Firefighter 3. CEO 4. Driver 5. Teacher 6. Medical Intern 7. Journalist 8. Customer Service Officer 9. Waiter 10. Housewife & Mother
    9. 9. JOB STRESS J O B S T R E S S O R S <ul><li>Interpersonal Relationships </li></ul>- heavy workload - too much to do & not enough time - lack of management support - favoritism - wage inequality & discrimination <ul><li>too much responsibility </li></ul><ul><li>without authority </li></ul>- individual differences - do not utilize worker’s skills <ul><li>Design Of Tasks </li></ul><ul><li>Management Style </li></ul>
    10. 10. JOB STRESS J O B S T R E S S O R S <ul><li>Career Concerns </li></ul>- too many ‘hats to wear’ - conflicting job expectations <ul><li>Work Roles </li></ul><ul><li>Environmental </li></ul><ul><li>Conditions </li></ul>
    11. 11. JOB STRESS Early Warning Signs of Job Stress <ul><li>sleep disturbances </li></ul><ul><li>difficulty in concentrating </li></ul><ul><li>short temper </li></ul><ul><li>upset stomach </li></ul><ul><li>weight loss or gain </li></ul><ul><li>feeling of helplessness </li></ul><ul><li>headache </li></ul><ul><li>excessive smoking </li></ul><ul><li>(if smoker) </li></ul>
    12. 12. MANAGING STRESS Three (3) distinct steps to follow to prevent Job Stress from creating further harm: PROBLEM IDENTIFICATION APPROPRIATE INTERVENTION EVALUATION
    13. 13. MANAGING STRESS S leep, eat and be merry! T ake time to be A-L-O-N-E R elaxation techniques E ngage in recreational activities S haring or delegation of workload S urround yourself with positive energy F riendly, sincere and open-line communication R ational and positive thinking E xercise E veryday PRAYER TIPS
    14. 14. “ YOU only have one Life to live. So live Life to the FULLEST, with the LEAST available stress” NOT THESE BUT THESE
    15. 16. Thank you