Learning over time Informal Training department’s comfort zone Formal
Spectrum of activities Formal Informal Instructor-led class Mentoring Hallway conversation Workshop Lunch ‘n learn Proﬁles/locator Video ILT Conferences Social networking Schooling Simulations Trial & error Curriculum Interactive webinars Search Performance support Observation YouTube Asking questions Podcasts Job shadowing/rotation Books Collaboration Storytelling Community Study group Web jam Feeds Wikis, blogs, tweets Social bookmarking Unconferences
September 10, 2009Nicholas Christakis and James Fowler When a Framingham resident became obese, his or her friends were 57 percent more likely to become obese, too. Even more astonishing to Christakis and Fowler was the fact that the effect didn’t stop there. In fact, it appeared to skip links. A Framingham resident was roughly 20 percent more likely to become obese if the friend of a friend became obese — even if the connecting friend didn’t put on a single pound. Indeed, a person’s risk of obesity went up about 10 percent even if a friend of a friend of a friend gained weight.
Social Contagion Smoking, they discovered, also appeared to spread socially — in fact, a friend taking up smoking increased your chance of lighting up by 36 percent, and if you had a three- degrees-removed friend who started smoking, you were 11 percent more likely to do the same.
Tell a story “Putting a simple information sharing system on our repair staffʼs mobile phones could cut downtime and increase our revenues $3 million to $5 million a year. It could be in place in two weeks.” “Can I drop by your ofﬁce later to talk with you about this?”
Tell a story “Weʼve come up with a simple network that could free up more than 10,000 billable hours a year among our systems engineers. Thatʼs about $30 in incremental revenue. Our investment would internet be minimal.” inside “Itʼs something we might provide to customers down the road.” “Can I get your support on ﬂeshing out the concept?”
Tell a story “What if we could share what we learn in battle every day with every company commander? In our own words? Daily? Right after it happened?” “How many lives might we save?”
Reference: http://bit.ly/e59bxe and http://bit.ly/e5Pr5o
Beneﬁts from in-house useReduce time to market 29%Increase number of successfulinnovations 28%Increase speed of access to knowledge 77%Faster access to in-house experts 52%Reduce operating costs 40%Increase employee satisfaction 44%
Beneﬁts from customer useReduce time to market 26%Increase revenue 24%Reduce marketing costs 45%Reduce customer support costs 35%Reduce travel costs 63%Increase customer satisfaction 50%