“ Are your people learning and growing fast enough to be successful in the future?”
Network evolution
Learning happens naturally
Learning
Learning = acquiring the skills and knowledge to help one prosper in our rapidly changing world.
Learning = adaptation to environment
Learning leads to action
Fit with ecosystems that matter
Optimal connections to people & knowledge
Great networking great learning
Better learning = better results
Informal Formal Corporate Learning Roadmap = curriculum Rider chooses path Appropriate for novices acquiring a new framework or “knowledge tapestry” Appropriate for experienced employees filling in gaps in their knowledge Push Pull
Informal Formal How People Learn to Do Their Jobs 80% 20%
Explicit Tacit Novice Informal Formal How Corporations Spend Their Money 80% 20%
Spending Mismatch
Corporate Learning Training departments great at driving busses Training departments have little experience building bike paths.
1885, Über das Gedächtnis: Untersuchungen zur experimentellen Psychologie. Herrman Ebbinghaus January 24, 1850–February 26, 1909
Training as Event Retention Novice Workshop On the job Time Retention
Training as event Work Work Train
Forgetting Curve Retention Novice Workshop On the job Time Retention Training Back to work
Learning as process Beginning Middle Team meets in advance, get to know one another, and discuss their goals for the workshop Updates Alumni = support network Brief recall session End Wiki Q&A
Impact of Reinforcement Retention Novice Workshop On the job Time Retention 10 minutes 3 minutes 5 minutes Review time
Impact of Reinforcement Workshop 10 minutes 3 minutes 5 minutes Review time 49 Review notes Chat with peers Bot or email summary
Sales training: before Before Selling @ $5 million/year One-week workshop 15 months Hired Making Quota
Sales training: after After Selling @ $5 million/year One-week case study eLearning Coaching 6 months
Achieved quota in 6 months instead of 15 Before After Time saved 15 months 6 months 9 months
Incremental revenue 1440 x ¾ x $5 million = $3.5 billion 120 hires/month = 1440 hires/year 9 months = 3/4 year quota attained = $5 million
Pull Learning Competence Independence Learn in Group Web 2.0 Push Learning Grades Obedience Learn on your own Unchanging knowledge Active learner Learner defines content Conversation & discovery Passive student Others set curriculum Courses, workshops Grades Obedience Learn on your own Unchanging knowledge
Pull Learning Competence Independence Learn in Group Web 2.0 Push Learning Grades Obedience Learn on your own Unchanging knowledge Active learner Learner defines content Conversation & discovery Passive student Others set curriculum Courses, workshops
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