Economics of Corporate Learning

Economics The Evolution of Corporate Learning jaycross.com

Traditional Corporate Learning Push learning Pull learning Investment Results

Future Corporate Learning Push Pull Investment Results

Future Corporate Learning Work Learn Learnscape Patterns For example Annual $ benefit Category Users Organizational Intelpedia $20,000,000+ Know-where 20,000 employees wiki Automated FAQ T. Rowe Price $3,000,000 Know-how 1,500 temps Community Know-who SAP $50,000,000+ 1,000,000 customers network Know-how Professional CGI Systems $10,000,000+ Know-what 4,000 professionals updates Professional 15,000 military Company Command Many lives saved Know-how network officers & NCOs Know-who Blogs as KM Sun Microsystems $10,000,000+ 1,000 employees Know-how Benefits > $100,000,000 Investment = negligible INATT

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Economics of Corporate Learning

by Jay Cross

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