Jay Nath

    • San Francisco,CA, United States
  • Work Director of Innovation at City & County of San Francisco
  • Industry Government / Military
  • Website www.jaynath.com
  • About Jay Nath joined the City & County of San Francisco in September 2006 as Director of CRM where he successfully deployed Customer Relationship Management (CRM) software enterprise-wide. The technology has played a critical role in managing over 8 million calls and nearly a 1 million requests for service through the SF 311 service. In 2007 he established the City’s first Service Oriented Architecture (SOA) deployment which serves as a real-time bi-directional communication hub managing millions of messages. In his more recent role as Director of Innovation he led an effort to make San Francisco the first large city in the nation to use Twitter as a new channel for taking public requests. Thi

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