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VDI for Business - Beyond the Hype

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Virtual Desktop Infrastructure (VDI). A presentation by Derrek Kim, Solution Architect-MS Virtualization of CDW, August 2011 to the JAX Chamber IT Council.

Virtual Desktop Infrastructure (VDI). A presentation by Derrek Kim, Solution Architect-MS Virtualization of CDW, August 2011 to the JAX Chamber IT Council.

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  • 1. 800.800.4239 | CDW.com/PeopleWhoGetIT VDI FOR BUSINESS Derrek Kim - Technical Specialist BEYOND THE HYPE
  • 2. 22CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. How do I manage costs? How do I take advantage of virtualization? Should we go with Rich Clients or Thin Clients? How do I keep my mobile users productive? Should I embrace cloud services? How do I keep my data safe and applications secure? VIRTUAL DESKTOP INFRASTRUCTURE
  • 3. 33CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. THE NEED FOR A DESKTOP STRATEGY
  • 4. 44CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. APPLICATION CONSIDERATIONS Provide access from anywhere Know which applications you have Manage application lifecycle
  • 5. 55CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. Challenges OPERATING SYSTEM AND BROWSER CONSIDERATIONS Access from anywhere Image management Operating System migration
  • 6. 66CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. DATA & USER SETTINGS CONSIDERATIONS Data Protection & Compliance Anywhere access to data & user settings Ever-increasing volume of data from multiple sources
  • 7. 77CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. Challenges HARDWARE CONSIDERATIONS Handling the growing mobility of end users Addressing consumerization Managing the Hardware Lifecycle
  • 8. 88CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. VIRTUAL DESKTOP INFRASTRUCTURE • What is VDI • Use cases • Components • Licensing considerations • VDI Technology landscape
  • 9. WHAT IS VDI? Understanding VDI Hype
  • 10. 1010CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. BASICS OF VDI VDI defines a broad range of technologies which enable end user desktop computing processes to be run on remote computing resources or locally in a manner which provides isolation from the primary end user OS.
  • 11. 1111CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. REASONS FOR VDI • Standardization , Stable • External Users – Non-Corporate resource • React to changes quickly • Maintain Intellectual Property • Data Protection – Proximity/Backup • Comply with Global Export rules (Regulatory Compliance) • D/R Pandemic – What if 40% of workforce force to work from home • Mandates for quick security patches • Need for extremely Quick Application updates • Support volatile Client device environment
  • 12. 1212CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. REASONS FOR VDI • Applications need client OS (specific environment) • Users need a customizable environment • Policy against a shared computing model • BYOC • Local/Off line usage • Device independence
  • 13. 1313CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. REASONS AGAINST VDI • Cost • Application Performance - Video • Complexity • Local device access
  • 14. 1414CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. • Open a branch office • Start an offshore project • On-board a new employee • Move a dept from building A to Z • Add, delete & update apps • Apply security patches • Implement ‗BYOC‘
  • 15. 1515CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. VIRTUALIZATION REALITY • VDI can be beneficial for EVERY organization However… • VDI is NOT for every application
  • 16. VDI USAGE? Where does it really make sense
  • 17. 1717CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. HIGH IMPACT USER Premium knowledge worker Sensitive / Secure Information Examples: Healthcare, Military
  • 18. 1818CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. HIGH VOLUME TASK WORKER Task oriented Important / Secure Information Examples: Tax prep, Call Center, Remote/At-Home worker • Limited access to local storage • Standardized Desktop and Apps • Non-company (personal) computer
  • 19. 1919CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. NOT RECOMMENDED Mobility/Flexibility/Performance Anywhere access to Information Examples: Knowledge worker, Media Creation/Editing, Sales
  • 20. 2020CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. • What is VDI • Where does it make sense to use it CHECKPOINT
  • 21. TECHNICAL COMPONENTS What‘s needed to implement VDI VDI EXPLAINED
  • 22. 2222CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. VDI Mgt OS/App Mgt Windows OS Virtualization Platform TECHNOLOGY IN USE
  • 23. 2323CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. VDI Mgt OS/App Mgt Windows OS Virtualization Platform • Microsoft Hyper-V • VMware vSphere • Citrix XenServer TECHNOLOGY IN USE
  • 24. 2424CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. VDI Mgt OS/App Mgt Windows OS Virtualization Platform • MS Windows VDA Licensing • MS Windows VL w/SA Windows VDA is required for ALL VDI implementations that use a non-SA device to access a Windows VDI desktop, regardless of the VDI infrastructure vendor TECHNOLOGY IN USE
  • 25. 2525CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. VDI Mgt OS/App Mgt Windows OS Virtualization Platform • Template VMs/Thin Provisioning • Microsoft App-V • Citrix XenApp • Microsoft RDS • Profile Tools • Other… TECHNOLOGY IN USE
  • 26. 2626CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. VDI Mgt OS/App Mgt Windows OS Virtualization Platform • Citrix XenDesktop • Citrix Provisioning Server • Microsoft RD Broker • Microsoft SCVMM • VMware View TECHNOLOGY IN USE
  • 27. 2727CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. TYPES OF VDI • One to one relationship • Highest costStatic • One to Many relationship • Pools must be maintainedPooled • One to Many • Elasticity • System Managed Pools Dynamic
  • 28. 2828CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. ESSENTIAL COMPONENTS Factors that need to be accounted for when deploying a Virtualized Desktop Infrastructure • Folder Redirection • Profiles Availability • Application Installation • App Virtualization • Remote Application Access • Image Management • Image Deployment • Session Management • User Connectivity Data & User Settings Applications Operating System
  • 29. WINDOWS LICENSING Licensing Windows in a VDI Environment
  • 30. 3030CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. Scenario 1:Standard Users MICROSOFT VDI LICENSING My company has 100 PCs and 100 users that access Windows® client Operating System (OS) (―Windows Client OS‖ implies one of the following operating systems: Windows XP, Windows Vista®, Windows 7) running on virtual machines (VMs) using VDI. However, only 50 VMs are running at any one time. License: If the PCs are covered under Software Assurance (SA), then no additional licensing is required, as Software Assurance contains rights to Windows VDI desktops.
  • 31. 3131CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. Scenario 2: Shift Workers MICROSOFT VDI LICENSING My company has 100 PCs with 300 workers accessing these PCs in shifts. At any time, 150 Windows client OS VMs are being accessed using VDI. License: If the PCs are covered under Software Assurance, then no additional licensing is required, as Software Assurance contains rights to Windows VDI desktops.
  • 32. 3232CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. Scenario 3: Mixed Desktop Hardware MICROSOFT VDI LICENSING My company has 100 PCs under SA and 100 thin clients (running a minimal OS such as Windows FLP or Windows Embedded for purposes of accessing a VDI). We have 100 Windows client VMs. License: For the 100 PCs covered under SA, no additional licensing is required. Each of the 100 thin clients would need a Windows Virtual Desktop Access (VDA) license, and hence a total of 100 Windows VDA licenses are required.
  • 33. 3333CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. Scenario 4: Standard Users – Home Use MICROSOFT VDI LICENSING My company has 100 employees who are the primary users of 100 thin clients covered under Windows VDA. These employees occasionally work from home and access the corporate VMs via VDI. License: Windows VDA licenses extend roaming rights for the primary (―named‖) user of a company-owned device covered under Windows VDA, and hence no additional licenses for home PCs are required in this scenario.
  • 34. 3434CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. Scenario 5: 100% Home Users MICROSOFT VDI LICENSING My company has 100 workers who work from home and access Windows client VMs via VDI from their home PCs. License: The employee-owned PCs will have to be licensed with Windows VDA, and hence 100 Windows VDA licenses are required.
  • 35. 3535CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. Scenario 6: Roaming Users MICROSOFT VDI LICENSING I have 300 thin clients throughout my company and only 100 users who roam from station to station. License: Windows VDA is a device–based license so 300 thin clients must be licensed with Windows VDA. If the devices are PCs covered with SA, then no additional licensing is required.
  • 36. 3636CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. Scenario 7: Contractor-Owned PCs MICROSOFT VDI LICENSING My company has 100 contractors who are working for six months, and we will engage 100 different contractors the other six months of the year. License: Assuming each contractor accesses the environment with one unique device, 100 Windows VDA licenses are required for the contractors to access the VDI environment. You can transfer the Windows VDA licenses to the second set of contractors after a period of 90 days of first assignment.
  • 37. 3737CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. • Microsoft Windows Software Assurance provides the ability for the covered device and its primary user to access the VDI environment • Without Software Assurance, a VDA license is necessary to access the VDI environment • Microsoft Windows VDI licensing is DEVICE based – it is not based on concurrent usage • Licensing can be transferred once every 90 days • Roaming usage for the license ―Primary User‖ of the device is permitted LICENSING SUMMARY
  • 38. VDI LANDSCAPE Who are the players
  • 39. 3939CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. VDI PROVIDERS Major Players Niche Players
  • 40. 4040CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. CLIENT VIRTUALIZATION • 59% reported that their client virtualization goals are equally or more important than their server virtualization goals • Respondents who have implemented client virtualization and track ROI report that they are saving slightly more than 20% of their total IT budget • 91 percent of those considering or implementing client virtualization (82% of all respondents) plan to implement within the next 12-24 months CDW surveyed 200 IT managers at medium and large businesses to understand what is driving client virtualization, how it is being used in data centers, and to identify the key roadblocks to success. CDW STUDY JANUARY 2011
  • 41. 4141CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. CLIENT VIRTUALIZATON • 37% have completed an up-front inventory analysis of client devices in preparation for implementation and 44% plan to complete an analysis in the near future CDW STUDY JANUARY 2011
  • 42. 4242CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. CLIENT VIRTUALIZATION 97% noted experiencing challenges with implementation ―CDW Client Virtualization Straw Poll results point to a need for increased up-front analysis, education and testing to enable businesses to take full advantage of client virtualization” CDW STUDY JANUARY 2011
  • 43. 4343CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. VIRTUALIZATION REALITY • Virtualization is revolutionary » An Important Paradigm shift » Largest change to address IT industry since change from Main- Frame to Distributed Computing (1990s) • It is not a panacea » Virtualization is not magic – but can solve complex problems » Still requires effort, planning, and management » Many false claims in the industry about virtualization benefits • Planning & Management are Critical » Virtualization needs careful planning and control to succeed » Not everything can be virtualized - Physical still needs to be managed - Virtual also needs to be managed - Management strategies have to account for hybrid environments
  • 44. 4444CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. CLIENT VIRTUALIZATION 97% noted experiencing challenges with implementation ―CDW Client Virtualization Straw Poll results point to a need for increased up-front analysis, education and testing to enable businesses to take full advantage of client virtualization” Recommendations: • Identify Goals • Do Your Research • Prep, Test & Prepare • Measure the Savings • Find Out More Full report available at http://newsroom.cdw.com/features/feature-01-04-11.html CDW STUDY JANUARY 2011
  • 45. 4545CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. ADDITIONAL RESOURCES • For more information about Microsoft VDA, please visit: http://www.microsoft.com/vdi • For more information about Microsoft Virtualization, please visit: http://www.microsoft.com/virtualization • For more information about Microsoft System Center, please visit: http://www.microsoft.com/systemcenter • For more information about Windows Server 2008 R2, please visit: http://www.microsoft.com/windowsserver2008 • For more information about Remote Desktop Services, please visit: http://www.microsoft.com/rds
  • 46. 4646CDW — PROPRIETARY AND CONFIDENTIAL. COPYING RESTRICTED. FOR INTERNAL USE ONLY. QUESTIONS Derrek Kim Solution Architect – MS Virtualization derrek.kim@cdw.com (616) 813-7137 (847) 371-2835