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What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
What is User Experience Design?
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What is User Experience Design?

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This is a presenatation I gave my uni class about User Experience Design - What is it? Why is it important? A quick look at some tools.

This is a presenatation I gave my uni class about User Experience Design - What is it? Why is it important? A quick look at some tools.

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  • UXD has broad application ---> some examples of where UXD could be used....
    - stores
    - experiences like disney land
    - restaurants/ cafes
    - iphone applications
    - gaming devices/toys
    - customer service
  • UXD is concerned w improving the design of ANYTHING people experience
  • UXD is important when designing new interactive products
  • lets face it technology ---> everywhere
  • UXD is concerned with the WHOLE EXPERIENCE ( Eg Apple (itunes - players plus distribution channel for apps and music)
    Amazon - web site mobile app - kindle as a reader for ebooks.....)
  • the UXD of interactive products -->
    lies at the intersection between users -- technology -- business objectives

    OPPORTUNITY but also CHALLENGES
  • holistic nature of UX --> collaboration between x-disciplinary teams
    [ different ways of doing things - different interests, concerns and accountability - different language and methodologies ]
  • how can we design for something so fleeting - subjective and non-tangible?
  • to achieve their goals.... send a photo - time a race - check the health of an unborn child
  • to achieve their goals.... send a photo - time a race - check the health of an unborn child
  • (some reasons one may go online...)
  • in order to help people achieve their goals....
  • show of hands....
  • show of hands....
  • show of hands....
  • informed by RESEARCH.....
  • informed by RESEARCH.....
  • informed by RESEARCH.....
  • informed by RESEARCH.....
  • informed by RESEARCH.....
  • informed by RESEARCH.....
  • informed by RESEARCH.....
  • the honeycomb of uxd - factors...
  • iterative process - user at the center....
  • iterative process....recurive
  • processes - tools - specifications - user surveys - design pattern libraries - analytics
  • processes - tools - would hans use this feature?
  • processes - tools
  • processes - tools
  • processes - tools
  • processes - tools
  • continual process
  • Transcript

    • 1. USER EXPERIENCE DESIGN WHAT IS IT & WHY IS IT IMPORTANT? + A LOOK AT SOME TOOLS.... WWW.JAXINTERACTIVE.COM TWITTER: @JACWEX UXTHINK.WORDPRESS.COM
    • 2. IMPROVING THE DESIGN OF ANYTHING PEOPLE EXPERIENCE
    • 3. INTERACTIVE PRODUCTS
    • 4. INTERACTIVE PRODUCTS ARE EVERYWHERE
    • 5. HOLISTIC - WHOLE EXPERIENCE
    • 6. THE INTERSECTION
    • 7. X-DISCIPLINARY TEAMS
    • 8. EXPERIENCE IS SUBJECTIVE
    • 9. WHY DO PEOPLE USE TECHNOLOGY?
    • 10. TO ACHIEVE THEIR GOALS
    • 11. TO ACHIEVE THEIR GOALS
    • 12. TO ACHIEVE THEIR GOALS
    • 13. I WANT TO......(ONLINE)
    • 14. TECHNOLOGY NEEDS TO BE TRANSPARENT
    • 15. WHO CAN SET ONE OF THESE?
    • 16. FAMILIAR FEELING?
    • 17. FAMILIAR FEELING?
    • 18. DESIGN BY COMMITTEE
    • 19. UXD IS CONCERNED WITH
    • 20. WHY WON’T IT JUST WORK? “TECHNOLOGY & ME AREN’T FRIENDS HOW CAN WE TURN THIS? ... INTO THIS ...
    • 21. WHY WON’T IT JUST WORK? “TECHNOLOGY & ME AREN’T FRIENDS HOW CAN WE TURN THIS? ... INTO THIS ...
    • 22. WHY WON’T IT JUST WORK? “TECHNOLOGY & ME AREN’T FRIENDS HOW CAN WE TURN THIS? ... INTO THIS ...
    • 23. GREAT! WHY WON’T IT I JUST... JUST WORK? (ACHIEVED BY “TECHNOLOGY & GOAL) ME AREN’T FRIENDS HOW CAN WE TURN THIS? ... INTO THIS ...
    • 24. YOU SEXY INTERACTIVE PRODUCT..... I LOVE YOU & CAN’T LIVE WITHOUT YOU INTO PLEASURE?
    • 25. HOW? HOW?
    • 26. DESIGN FOR USERS
    • 27. DESIGN FOR USERS NEEDS
    • 28. DESIGN FOR USERS NEEDS EXPERIENCE
    • 29. DESIGN FOR USERS NEEDS EXPERIENCE GOALS
    • 30. DESIGN FOR USERS NEEDS EXPERIENCE GOALS THOUGHTS
    • 31. DESIGN FOR USERS EXPECTATIONS NEEDS EXPERIENCE GOALS THOUGHTS
    • 32. DESIGN FOR USERS EXPECTATIONS NEEDS FEELINGS EXPERIENCE GOALS THOUGHTS
    • 33. DESIGN FOR USERS EXPECTATIONS NEEDS FEELINGS EXPERIENCE CONTEXT OF GOALS USE THOUGHTS
    • 34. HTTP://SEMANTICSTUDIOS.COM/PUBLICATIONS/SEMANTICS/IMAGES/HONEYCOMBBIG.JPG USER EXPERIENCE DESIGN
    • 35. APPROACH: USER CENTERED DESIGN
    • 36. WHAT DO USERS WANT? BUSINESS GOALS? PRACTICE: USER CENTERED DESIGN
    • 37. WHAT DO USERS WANT? BUSINESS GOALS? COLLABORATION + IDEATION PRACTICE: USER CENTERED DESIGN
    • 38. WHAT DO USERS WANT? BUSINESS GOALS? COLLABORATION + IDEATION = MAKE SOMETHING PRACTICE: USER CENTERED DESIGN
    • 39. WHAT DO USERS WANT? BUSINESS GOALS? COLLABORATION + IDEATION TEST / VALIDATE = MAKE SOMETHING PRACTICE: USER CENTERED DESIGN
    • 40. HTTP://WWW.SLIDESHARE.NET/TODDWARFEL/DELVE-PROTOTYPING-IN-THE-WILD PRACTICE: PROTOTYPING
    • 41. UX TOOLKIT
    • 42. PERSONAS
    • 43. STORY BOARDS
    • 44. PROCESS FLOW DIAGRAMS
    • 45. SITE-MAPS
    • 46. SKETCHING
    • 47. WIRE-FRAMES (LO-FI)
    • 48. LO-FI PROTOTYPING (VALIDATION)
    • 49. DESIGN<==>REFINE
    • 50. IN SUMMARY.....
    • 51. WHY IS IT IMPORTANT? USEFUL, USE-ABLE
    • 52. WHY IS IT IMPORTANT? USEFUL, USE-ABLE & LOVE-ABLE
    • 53. WHY IS IT IMPORTANT? ASSISTS COLLABORATION PROJECT TEAMS ON THE SAME PAGE
    • 54. WHY IS IT IMPORTANT? BUSINESS EFFICIENCIES
    • 55. WHY IS IT IMPORTANT? BETTER PRODUCTS
    • 56. WHY IS IT IMPORTANT? HAPPY CONSUMERS

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