16. Objective – IS – Control, Management, Planning, Informative decisions IT – input, organizes, processing and storing information. History – IS – start of 1940 s when first time POS data and Inventory management were performed IT – relatively newer concept, started in 1990 ‘s decades. Scope – IS – broader perspective, depends on long term goals and planning of organization IT – limited to process and procedure, depend on technology used as per requirement of organization. Information System (IS) versus Information Technology (IT)
17. Components – IS – organization ( people + structure + working culture) + Technology + Management ( operation + managerial + strategic ) IT – technology (hardware + software + database) Application – IS – Way people interact, Business work and Organization run IT – only technology component, does not consider the environment. Information System (IS) versus Information Technology (IT)
26. Banking – Bank Of America People - Tellers, Helplines , Customer relationship managers Software- Windows (OS), banking application, mobile utility, online services Hardware: ATMS, PCs, Scanners, Currency counter Database – Oracle, Access, etc Procedure – Services, Banking, online, ATM Retail - Wal-Mart People – Floor Managers, CRMs, Cashiers Software- Windows (OS), retail applications Hardware: card readers, RFIDs, bar code readers, theft detectors, Loyalty Management Database – Oracle, Access Procedure – Retail services, pos, consumer behavior Telecom Airtel/Vodafone People –Sales executive, customer care, Retailers Software- Windows(OS),Mobile application Software Hardware: -Servers, Mobile towers , control rooms,Pc Database – Oracle, Access Procedure – Billing System, CRM, Calling plans(Du) Real World Examples
27. Ethical & Societal Issues The Not-So-Bright Side Consumer Privacy Organizations collect (and sometimes sell) huge amounts of data on individuals. Employee Privacy IT supports remote monitoring of employees, violating privacy and creating stress Freedom of Speech IT increases opportunities for pornography, hate speech, intellectual property crime, an d other intrusions; prevention may abridge free speech. IT Professionalism No mandatory or enforced code of ethics for IT professionals--unlike other professions. Social Inequality Less than 20% of the world’s population have ever used a PC; less than 3% have Internet access.
Almost everything is a systemOne system can be made up of other systems or can be part of a bigger system
This is a simple definition that we will expand upon laterWhat’s an example?Smoke signals to transmit informationCard catalogs in a libraryBook bag with day planner, notebooks, that allows you organize inputs from lectures, presentations and discussions. The output is homework and good exam gradesCash register at restaurantOther examples?
