Management Information System & Technology


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  • Almost everything is a systemOne system can be made up of other systems or can be part of a bigger system
  • This is a simple definition that we will expand upon laterWhat’s an example?Smoke signals to transmit informationCard catalogs in a libraryBook bag with day planner, notebooks, that allows you organize inputs from lectures, presentations and discussions. The output is homework and good exam gradesCash register at restaurantOther examples?
  • Management Information System & Technology

    1. 1. a tour with real-world examples<br />Presented By: Group - 1Information Systems & Information Technology<br />
    2. 2. Agenda<br />1<br />3<br />2<br />Birds Eye View<br />IS- Components<br />IS | IT<br />Presentation is supported by real-world examples<br />
    3. 3. Vital component of successful businesses<br />Helps businesses expand and compete<br />Businesses use IS and IT <br /><ul><li>To improve efficiency and effectiveness of business processes
    4. 4. For managerial decision making
    5. 5. For workgroup collaboration</li></ul>Why study Information Systems and Information Technology?<br />
    6. 6. A system <br /><ul><li>Is a set of interrelated components
    7. 7. With a clearly defined boundary
    8. 8. Working together to achieve a common set of objectives
    9. 9. By accepting inputs and producing outputs in an organized transformation process</li></ul>What is a system?<br />
    10. 10. What is an Information System?<br />An organized combination of <br /><ul><li>People
    11. 11. Hardware
    12. 12. Software
    13. 13. Communications networks
    14. 14. Data resources
    15. 15. Policies and procedures</li></ul>That stores, retrieves, transforms, and disseminates information in an organization<br />
    16. 16. Objective –<br />IS – Control, Management, Planning, Informative decisions<br />IT – input, organizes, processing and storing information.<br />History –<br />IS – start of 1940 s when first time POS data and Inventory management were performed<br />IT – relatively newer concept, started in 1990 ‘s decades.<br />Scope –<br />IS – broader perspective, depends on long term goals and planning of organization<br />IT – limited to process and procedure, depend on technology used as per requirement of organization.<br />Information System (IS) versus Information Technology (IT)<br />
    17. 17. Components –<br />IS – organization ( people + structure + working culture) + Technology + Management ( operation +<br />managerial + strategic )<br />IT – technology (hardware + software + database)<br />Application –<br />IS – Way people interact, Business work and Organization run<br />IT – only technology component, does not consider the environment.<br />Information System (IS) versus Information Technology (IT)<br />
    18. 18. Information System (IS) versus Information Technology (IT)<br />
    19. 19. <ul><li>Decision Support Systems (DSS)</li></ul>Internal sources -sales, manufacturing, inventory, or financial for an organizations database. External sources - interest rates, population trends, cost of new housing construction / raw material pricing.<br /><ul><li>Executive Information Systems (ESS) </li></ul>Information in an EIS are presented in charts and tables that show trends, ratios and other managerial statistics and is stored in data warehouses<br />Real World Examples<br />
    20. 20. Real World Examples<br /><ul><li>Expert Systems (ES)</li></ul>Artificial Intelligence (AI) the application of human intelligence to computers. (Speech recognition and creative responses)<br />
    21. 21. Real World Examples<br />
    22. 22. <ul><li>Office Information Systems (OIS) :</li></ul>The registration process of a school.<br /><ul><li>Transaction Processing Systems (TPS) </li></ul>Example: Deposits, payments, orders <br />or reservations<br /><ul><li>Management Information Systems (MIS) </li></ul>generates accurate, timely and organized information so that managers can make decisions, solve problems, supervise activities and track progress. <br />Example : Sales forecasting<br />Real World Examples<br />
    23. 23. Components of an Information System<br />
    24. 24. <ul><li>People , culture and structure</li></ul> Traditionally, people resisted technology<br /> Organization needs to create awareness to ensure effective use of technology.<br /> New technology leads to structural changes in the organization.<br /> Ensuring the right attitudes towards technology.<br /> Organizations also needs to assess the potential political discomfort<br /><ul><li>Hardware Resources</li></ul> All physical devices used in information processing Machines, data media, peripherals<br />Components of an IS<br />
    25. 25. <ul><li>Software</li></ul>All information processing instructions including programs and procedures System software, application software and procedures<br />, egOracle, Windows (OS), Office package<br /><ul><li>Data Resources</li></ul> Facts about the business transactions<br /> Processed and organized information<br /> Databases of organized data<br /><ul><li>Network Resources</li></ul> Communications media<br /> Network infrastructure: hardware and software<br /> The Internet, intranets and extranets<br />Components of an IS<br />
    26. 26. Banking – Bank Of America<br />People - Tellers, Helplines , Customer relationship managers<br />Software- Windows (OS), banking application, mobile utility, online services<br />Hardware: ATMS, PCs, Scanners, Currency counter<br />Database – Oracle, Access, etc<br />Procedure – Services, Banking, online, ATM<br />Retail - Wal-Mart<br />People – Floor Managers, CRMs, Cashiers<br />Software- Windows (OS), retail applications<br />Hardware: card readers, RFIDs, bar code readers, theft detectors, Loyalty Management<br />Database – Oracle, Access<br />Procedure – Retail services, pos, consumer behavior<br />Telecom<br />Airtel/Vodafone<br />People –Sales executive, customer care, Retailers <br />Software- Windows(OS),Mobile application Software<br />Hardware: -Servers, Mobile towers , control rooms,Pc<br />Database – Oracle, Access<br />Procedure – Billing System, CRM, Calling plans(Du)<br />Real World Examples<br />
    27. 27. Ethical & Societal Issues<br />The Not-So-Bright Side<br />Consumer Privacy<br />Organizations collect (and sometimes sell) huge amounts of data on individuals.<br />Employee Privacy<br />IT supports remote monitoring of employees, violating privacy and creating stress<br />Freedom of Speech<br />IT increases opportunities for pornography, hate speech, intellectual property crime, an d other intrusions; prevention may abridge free speech. <br />IT Professionalism<br />No mandatory or enforced code of ethics for IT professionals--unlike other professions. <br />Social Inequality<br />Less than 20% of the world’s population have ever used a PC; less than 3% have Internet access. <br />
    28. 28. Information Technology<br />Information Systems<br /> Group-1<br />