Changing Roles of Pharmacy Technicians
The healthcare and pharmaceutical industries have come a long way and so has evolved
the role of a pharmacy technician. The job not only includes processing of prescription
orders but also covers several other administrative and managerial aspects. However,
what exactly pharmacy technicians are expected to do depends upon their educational
background and work experience as well as the type of establishment they are employed
In current times, when healthcare and pharmaceutical industries are rapidly progressing,
being a pharmacy technician is a great career option today. The professionals can be
employed with retail pharmacies, online pharmacies, hospitals, long-term care facilities,
nursing homes, clinics and pharmaceutical companies.
The pharmacists play a crucial role in the entire health system as they dispense
necessary medication to patients. The field offers myriad of job opportunities to
professionals in the areas of research and development, manufacturing, pharmacy
education and regulatory bodies. These are additional fields where pharmacy technicians
can find employment.
The job opportunities are vast; however, the competition in the job market still persists.
In fact, it’s getting fiercer day by day. The expectations of employers are high. They are
keen on hiring people who not only have undergone professional pharmacy technician
programs but can also manage inventory, assist in the provision of pharmaceutical care,
and interact with patients and other healthcare providers. With this, they must possess
excellent communication skills, mathematical abilities, critical and self-directed thinking,
strong numeracy skills and thorough understanding of pharmaceutical legislations and
Pharmacy technicians may need to work for long hours and deals with
patients, healthcare providers as well as pharmaceutical companies and
distributors. They may also need to maintain client database and update it
on regular basis. In addition, they are expected to:
Treat patients/clients with respect
Build relationships with clients and suppliers
Check for drug outdates
Answer telephone calls
Perform drug calculations
With this, the professionals need to be alert while dealing with clients and
make sure not to dispense medication that needs a prescription from a
registered medical practitioner. The job sometimes can be very hectic.
Despite this, they are expected to deal with patients respectfully.
Entering the World of Work
The basic requirement to enter the world of work is to have undergone a post-secondary
pharmacy technician course. Centennial College’s two-year program in pharmacy
technician is considered to be one of the most prestigious programs in the country. It is
accredited by the Canadian Council for Accreditation of Pharmacy Programs.
Moreover, it is taught by experts who have considerable experience in all areas of the
pharmaceutical industry. The program also includes extensive hands-on practical
experience in laboratory and opportunities for work experience in hospital, community
and corporate environments. The course also offers students an eligibility to become a
registered pharmacy technician with the Ontario College of Pharmacists.
In order to apply for this program, the students need to fill an application form and
submit a copy of secondary school diploma certificate, and scores of English Grade 12 C
or University or equivalent, mathematics Grade 11 m or 12 C or University or equivalent
and one senior science course (biology, physics, chemistry or exercise science).