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Truth and Dare - Out of the echochamber into the fire

by Head of User Experience at Plan Strategic on Sep 23, 2011

  • 38,584 views

This is a presentation that starts to touch on the risks and issues circling the UX echochamber right now, and what we can do to battle them. ...

This is a presentation that starts to touch on the risks and issues circling the UX echochamber right now, and what we can do to battle them.

It's a presentation I gave at EuroIA on September 23rd 2011. It has been designed to be readable without presentation and also to aid comprehension by non-english speaking audiences. Hence the amount of wordy slides.

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  • newhealthyman newhealthyman Every time you have share wonderful themes.. 3 weeks ago
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  • lvterry Terry Wang, User Experience Designer at Amazon China Thanks for the wonderful slides. Wish I had listen to your talk.

    Breaking down silos is naive

    It is so true that breaking down silos is difficult. But as a designer working in big corporations, this is one of the most important things that needs to be done before designers can start working with other parties such as product managers and developers. Not every designer can work in small teams. It also echo your other point to reach out and work with other disciplines, to talk, to collaborate.
    2 years ago
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  • uxsa Rian van der Merwe, Director of UX at Flow Interactive Thanks for the though-provoking presentation, Jason. My response on one of your points in particular:

    http://www.elezea.com/2011/10/breaking-down-silos-is-not-that-naive/
    2 years ago
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  • IrithW Irith Williams, student - Masters in Interaction Design at The Alfred Centre/Monash University @Jason, thanks :-) btw I'm on an iMac, ;-) Keep stirring the pot! 2 years ago
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  • amandacano1 Amanda Cano You will learn a lot more from actually working with really good people than sitting through yet another UX conference. 2 years ago
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  • overlobe Jeremy Yuille, Designer, Educator at RMIT University, ACID, IxDA Hi Jason: nice presentation - here’s some feedback/critique :-)

    * Positive *

    you frame the hype well, and dig into some causes with well argued analysis the dares are a great call to action

    * Negative * You’re on the edge of doing the thing you’re criticising: appropriating the rhetoric, language and tone of the UX bullshit centipede. Slippery slope, that. To be fair: I’m not sure that there’s a clear way to avoid this, it is the nature of conferences* (in your framework, a social fact)

    * Interesting * taking us inside *your* interviewing experience. Thanks for that. I think this helps soften the rockstar rhetoric that I mentioned above :-) mapping people’s UX disciplinary biases imho these are the gold in your presentation. (personal opinion here: learning how to ’be’ a practitioner is always more useful than learning how to ’do’ things those practitioners do)


    * Missing * some context in this presentation. I heard about this on twitter, I see that you uploaded it a few days ago, but I have no idea where, when or why you presented it. In what discourse were these ideas presented? Maybe a few slides at the front to *set the scene*? Acknowledge that this set of slides aren’t doing the same job as they did when you were standing in front of them, in front of a group of conference delegates.

    ------- Thanks again!

    (added later) sorry this is so fubared wrt formatting - slideshare: wtf? linebreaks don' carry?
    2 years ago
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  • jasonmesut Jason Mesut, Head of User Experience at Plan Strategic @Irith. I too have heard comments about the slides not working well on iPad. Presume it's a general safari problem, but I uploaded a pdf and to me on Firefox, it all seems fine except the Don Norman slide where there should be a transluscent box behind the type.

    Love your points as well, and wish there was more defence and critique form what i said rather than the vehement agreement that people have mostly been sharing.
    2 years ago
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  • IrithW Irith Williams, student - Masters in Interaction Design at The Alfred Centre/Monash University Hi Jason, in the spirit of the requested critique I'd like to point out that about 25% of your slides were illegible to me. I'm reading them in Safari on my iMac...At first glance they looked black, but looking at them closely I could see dark bits of text or image, depending on the slide. It reminded me of what jpgs sometimes look like in PDFs when some wrong setting is used...Anyway, I'm afraid the impact of your presentation was a little lost because of it.
    At the risk of sounding condescending it strikes me that a lot of what you you take issue with is just a natural part of the life span of an evolving field. It reminded me of when dtp arrived and suddenly everyone was a printer and every designer was a typesetter and the world was flooded with substandard print work, eventually sound design principles regained the upper hand, and typesetters managed to stay in business, because the value of their skills was suddenly apparent, and I think all the 'charlatanism' that bothers you will eventually be seen for what it is. As someone new to UX it strikes me that UX seems to attract personality types (myself included) who LOVE to talk about UX and have boundless energy when it comes to the whole dialogue. I guess I just accept that there are a few folk who love the sound of their own voice. When I read some really opinionated blog, or discover some new 'guru' (and because I'm very new to UX I'm doing a lot of discovering) I often go to their websites, and I have to say, that I'm now not shocked when the site design/structure is less than impressive. In fact I find it kind of comforting that these 'Rock Stars' are actually quite fallible. I hear what you're saying, but frankly I wouldn't let it worry you too much, I think it's just the way of the world, and if you just keep talking sense then people will get it. Anyway, you asked for 'Opinion' so I hope I've obliged!
    2 years ago
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  • akshaychauhan Akshay Chauhan, Graphic Designer at Home UX does sound a bit more impressive than UI, maybe because of the X. 2 years ago
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  • developeratworks Abhinav Mehta, Software developer at Blu I like the way you presented. :) 2 years ago
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Truth and Dare - Out of the echochamber into the fire Truth and Dare - Out of the echochamber into the fire Presentation Transcript