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Qualcomm on EchoSign and Electronic Signatures
 

Qualcomm on EchoSign and Electronic Signatures

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Qualcomm: How Electronic Signatures Deliver

Qualcomm: How Electronic Signatures Deliver
Faster Sales Processes
Faster Service Provisioning
Satisfied Customers

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Qualcomm on EchoSign and Electronic Signatures Qualcomm on EchoSign and Electronic Signatures Presentation Transcript

    • Approximately 7,200 U.S. patents and patent applications of CDMA and related technologies including WCDMA
    • FORTUNE 500® Company
    • NASDAQ Symbol: QCOM
    • Member of the S&P 500 Index
    • "100 Best Managed Companies" — Industry Week
    • "100 Best Companies to Work for in America" — FORTUNE
    Leader in innovative digital wireless communications
  • How eSignatures Deliver Faster Sales Processes Faster Service Provisioning Satisfied Customers
  • Speakers Mark Silber IT Systems Architect Qualcomm Roque Versace VP Sales, EchoSign
  • EchoSign Overview Qualcomm Case Study Monetize Your Business Pain Analyze Your Contract Execution Processes Q&A Agenda
  • EchoSign Background
      • History
      • 2006: EchoSign Pro, EchoSign Enterprise,
      • EchoSign for Salesforce launched
      • 2007: W ebEx Connect Launch Partner,
      • BT Launches to 500,000 SMB customers
      • 2008: #1 Web Signature Service used to Close Business Faster
      • Over 450,000 EchoSigners Worldwide
      • $100M Closed in Contracts Each Month
  • Yes, eSignatures are Legal!
      • In 2000, the Federal E-SIGN Act was passed, making e-signatures legally
      • equivalent to written signatures
      • Legal: Electronic signatures are legally binding
      • Tested: Industry leaders such as Microsoft, Schwab and Cisco Systems rely on millions
      • of eSignatures each year
      • Secure & Compliant: eSignatures are more secure than written/fax signatures
  • Why EchoSign?
    • Automate the Manual Process of Getting Contracts Signed
        • Reduce Close Cycles by 100-500%
        • Speed to Revenue / Cash
        • More Contracts Signed
        • Visibility Into the Signing Process
        • Performance Metrics
        • Reduce Post Sales Paperwork by 20-50%
        • Frictionless Signing Process for Your Customers
      • Close Faster. Sell More. Sell Smarter
  • Where does EchoSign work?
  • Case Study Mark Siber IT Systems Architect Qualcomm
    • Approximately 7,200 U.S. patents and patent applications of CDMA and related technologies including WCDMA
    • FORTUNE 500® Company
    • NASDAQ Symbol: QCOM
    • Member of the S&P 500 Index
    • "100 Best Managed Companies" — Industry Week
    • "100 Best Companies to Work for in America" — FORTUNE
    Leader in innovative digital wireless communications
  • QES Overview Qualcomm Enterprise Services (QES) provides integrated wireless systems and services to businesses around the world. QES delivers the actionable information businesses seek in order to operate at peak performance and improve the quality of life for its customers, their employees and the entire value chain. Qualcomm’s world-class technology infrastructure, customer care and professional services enable QES to meet the increasingly complex needs of industries such as mobile enterprise, transportation and logistics, construction equipment, manufacturing and healthcare.
  • QES Challenge
    • Efficient Sales Contract Processing
    • Process large volume of customer contracts and amendments
    • Support a geographically dispersed sales team
    • Manual process to get signatures
      • Lengthy (2 weeks+) to sign, counter sign and distribute customer contracts
    • No metrics to measure contract turnaround time
  • Business Impact
    • Delayed sales cycles
    • Delayed service provisioning and customer shipments
    • Delayed billing and revenue
    • Sales had no visibility into contract status
    • Significant follow-up time with contracts group
  • EchoSign Solution
    • Initial implementation in late 2007
      • Started with a 2 week pilot with full rollout in March 2008
    • Seamlessly integrated with Salesforce.com
      • Deliver immediate ROI for Salesforce investment
      • Every contract visible in Salesforce for contract managers and sales reps
      • Reduce post sale follow-up time by 50%
  • Measurement “ The contracts department has found that EchoSign is quickly becoming the preferred signature method for both the sales team and for customers as they are exposed to it.” Brandon McCulley, Senior Contracts Administrator, Qualcomm Enterprise Services
  • Business Benefits Discussion Roque Versace, VP Sales, EchoSign
    • Business Results
    • Cost Control
    • Customer Reaction
    “ As a standalone service, EchoSign is an extremely powerful and effective tool. When combined and integrated seamlessly with Salesforce, it’s a solution that can’t be beat.” Mark Silber IT Systems Architect, Qualcomm