NZ Local Government Online Initiatives

NZ Local Government online initiatives Jason Dawson Association of Local Government Information Management Inc

Hello! It’s great to be here.

what I’ll cover
a bit about ALGIM
local government in NZ
some of our web initiatives
showcase our council stars

ALGIM about us & New Zealand local government

about us
represent local govt ICT sector
all 85 Councils are members
oldest sector advocacy group

what we do
professional development training events shared services
research conference study awards certification website audits InfoBase
awards bulk purchasing

NZ local government
1989 local govt amalgamation
700 councils / agencies to 85
regional, district & city councils

website survey

website survey
annual online survey
85% participation rate
used as a resource

website survey
Provides snapshot of:
how Councils manage their website
software, reporting and search
functionality and online services
top five tasks

website survey
Recent survey additions:
website hosting
website strategy
social media policy and usage

top five tasks
Property and rates
Job vacancies
Cemeteries
Environmental data
Contact us
2009 top five tasks:
Job vacancies
Rates
Council services
Contact us
Maps and property

mobile device version
7% yes
93% no

social media usage
Facebook (24)
Twitter (18)
YouTube (16)
Flickr (7)
Bebo (4)
Social media policy:
17% yes
83% no

website audits

website audits
launched in 2008
assesses all Council websites
NZ Govt Web Standards
accessibility tests (RNZFB)
content and response times

accessibility
good alt-text (28% to 60%)
text resize (26% to 53%)
access keys (25% to 70%)
English lang. (69% to 85%)

navigation
site map (54% to 78%)
A-Z services (54% to 72%)
contact info from homepage (86% to 100%)

rankings
created council competition
achieved CEO & CIO attention
increased website investment
webmasters recognised

www.pcc.govt.nz 1: Porirua City Council 2008: 23 rd 2009: 3 rd

www.northshorecity.govt.nz 2: North Shore City Council 2008: 14 th 2009: 20 th

www.npdc.govt.nz 3: New Plymouth District Council 2008: 12 th 2009: 19 th

website awards

website awards
supreme award (audit ranking)
best new feature (L, M & S)
best redevelopment
best usability (RNZFB)

website awards
best redevelopment (intranet)
best new feature (intranet)
web study award
celebrate sector achievements

online highlights

www.northshorecity.govt.nz online consent solution

www.wellington.govt.nz e-petitions

www.napier.govt.nz my property pages

www.taupo.govt.nz live council webcasts

twitter.com/NRCexpress tweet stream @ council

www.tauranga.govt.nz search home page

www.pcc.govt.nz cemetery search

www.timaru.govt.nz online chat

www.manukau.govt.nz good neighbour interactive

www.arc.govt.nz consultation portal

www.rodney.govt.nz citizens panel

www.elections2010.co.nz elections portal

Come to our conference! 30 th anniversary 21 – 24 November, 2010

be there // follow us // join in Web Symposium May 2011, Wellington

Thank you. Jason Dawson [email_address] @WebTaniwha www.algim.org.nz | @ALGIMInc

NZ Local Government Online Initiatives

by Jason Dawson on Sep 06, 2010

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NZ Local Government Online Initiatives — Presentation Transcript

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