Case study: communicating quickly to a diverse audience
by Jason Dawson, General Manager - Customer Relationships at Hamilton City Council on Oct 29, 2010
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Case study for the 2010 8th Annual Media Relations Conference: Communicating quickly and effectively to a diverse audience ...
Case study for the 2010 8th Annual Media Relations Conference: Communicating quickly and effectively to a diverse audience
The Northland Regional Council needs to communicate with a large and diverse audience and deliver clear messages to the public. We are using a range of tools including social media to communicate the outcomes of council meetings, civic issues during public consultation and natural disaster threats.
The presentation highlights three areas:
- success using Twitter
- using your website in times of crisis
- media and online monitoring
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