2. Our mission is to successfully bring to your firm the
PROVIDERS OF STRATEGIC STAFFING
PROVIDERS OF STRATEGIC STAFFING
growth partners you need, allowing you to focus on
satisfying your clients and managing your firm.
As your silent partner, Flexible Resources Associates has the
experience, knowledge and expertise to help your business grow.
Whether you are looking for a single partner with portable
business, a practice group or a merger, we have the resources to
offer a full spectrum of services.
Managed Service Providers
Managed Service Solutions
3. PROVIDERS OF STRATEGIC STAFFING
PROVIDERS OF STRATEGIC STAFFING
In support of emerging growth companies where outsourcing administrative
support services is a financial strategy, ask us about our pay per use
services.
For right-sizing solutions of larger organizations, allow us to support your
analysis, procurement, service-level agreement, and ongoing contract
management needs for outsourced support services.
Administration
Communications
◦ Internal & External
Compliance Office
Customer Services
Facilities Management
Information Technology
Managed Service Providers
5. •Delivery
Corporate restructuring
Interim management •Closeout
PROVIDERS OF STRATEGIC STAFFING
M&A pre/post management •Management consultancy
Managed Service Provider
Business & System analysis Corporate Due Diligence
Program office management
Corporate communications
◦ Portfolio Management
◦ Consultancy services Supply of specialist resources
◦ Health Checks Bench Marking
◦ Recovery
IT Strategy & Service desk
◦ Start-Up
Program Directors Technical specialists
Program Management Business optimisation
Project Management Re organisations
Transformation
Finance
Implementation
Integration Planning De-Mergers & Divestures
Mobilisation Coaching and Mentoring
Managed Service Providers
OUR SERVICES
6. PROVIDERS OF STRATEGIC STAFFING
PROVIDERS OF STRATEGIC STAFFING
Our large team of experienced consulting practitioners,
with an average of over 35 years industry experience,
provide strategic advice and services to a range of
organisations.
Our consultants take responsibility for delivering
significant tactical and strategic programs and results.
Managed Service Providers
8. PROVIDERS OF STRATEGIC STAFFING
PROVIDERS OF STRATEGIC STAFFING
As its highest level, we
believe a PMO’s mission is to
support and facilitate the
three components of an
organization’s mission:
strategic, tactical, and
operational project
management.
Whether we augment your
current PMO, build, or host
remotely for you, our right-
size solution is built with
Risk Management as the
primary PMO implementation
outcome.
Managed Service Providers
11. PROVIDERS OF STRATEGIC STAFFING
PROVIDERS OF STRATEGIC STAFFING
Continual
Service Service Service Service
Service
Strategy Design Transition Operation
Improvement
• Market forces • Solutions • Holistic transition • Business view • Evidence-based
• Service value • Tools • Formal policy • Problem prevention • Service value
• Provision model • Architecture • Learning throughout • Cost/quality • Provision model
• Asset value • Asset value the service lifecycle balance • Asset value
• Proactive
• Financial control • Service catalogue • Change • Event management • Service
management • Incident measurement
• Service portfolio • Service level
• Configuration management • Analysis
• Demand forecast • Service continuity management • Request fulfilment • Re-engineering
• Information security • Validation and • Problem
• Supplier mgmt testing management
• Service desk
• Business relationship • Design • Programme team • Line management
• Facilities
manager management • Line management management
• Product manager • Performance • Shift management
• Sourcing manager management
• Continuity & Security
Management
• Capacity manager
Managed Service Providers
12. PROVIDERS OF OUTSOURCED SOLUTIONS
PROVIDERS OF STRATEGIC STAFFING
Flexible Resources is a specialist Managed Service provider:
Of Specialist Practices and Resource competencies.
Irrelevant of the change topic, our Resources are second to none.
Each of them is chosen because they:
Possess the level competencies to exceed PPM standards
Have an incredible work ethic
Have many years of solid experience in a wide range of areas
Take a great deal of pride in whatever they do
Are self-sufficient
Are responsible
Are excellent communicators
Are team players
Managed Service Providers
13. PROVIDERS OF STRATEGIC STAFFING
PROVIDERS OF STRATEGIC STAFFING
Providers of Interim & Contingent Resources
Managed Service Providers
14. PROVIDERS OF STRATEGIC STAFFING
PROVIDERS OF STRATEGIC STAFFING
Risk based approach to evaluating and sizing resource
requirements for business proposals:
Professional and informative review of resource
recommendations with Client
Resource selection criteria and process is foundational to
providing the “right-fit”
Internal training, testing, and achievement level of PPM
Resources is a prerequisite before assignment
Program, and Project Management Resources always have
backup personnel
Our resources assigned to a Client, are connected and have
access to all our Management and Network of Subject Matter
Experts to support our Clients
Managed Service Providers
15. PROVIDERS OF STRATEGIC STAFFING
PROVIDERS OF STRATEGIC STAFFING
This matrix allows four conditions for each activity.
•· Uninvolved. The Project Office has no responsibility for the activity
•· Monitor. Essentially they are aware of the activity and pass on
information.
•· Influence. Whilst the Project Office is not responsible for the activity,
there is a responsibility for the project team and the Project Office to work
together on the particular activity.
•· Control. The Project Office is fully responsible for the activity.
On completion of this matrix, questions such as resourcing, inputs and outputs
can be determined.
Managed Service Providers
16. PROVIDERS OF STRATEGIC STAFFING
PROVIDERS OF STRATEGIC STAFFING
Providers of Interim & Contingent Resources
Managed Service Providers
17. Scope
PROVIDERS OF STRATEGIC STAFFING
PROVIDERS OF STRATEGIC STAFFING
Setting the initial scope (including exclusions)
Scope variations (Process for managing and management of)
Staffing
Project organisational structure
Assigning staff (who?)
Staff movements
Staff personnel management
Skills matrix and identification of gaps
Resourcing contract maintenance & negotiation
Staff training
Project roles and responsibilities
Project team terms and conditions (allowances, rates etc.)
Timesheet and payment
Exit management
Managed Service Providers
18. PROVIDERS OF STRATEGIC STAFFING
Methodology & Processes
Selection of a methodology
Maintenance of a methodology
Training
Maintenance and customisation of procedures
Maintenance of templates
Compliance with methodology
Creation of processes and procedures
Approval of processes and procedures
Standardisation and rationalisation of processes and procedures
Training of processes and procedures Funding
Review of new methodologies Approval of expenditure (levels?)
Gating approvals
Managed Service Providers
19. Standards
PROVIDERS OF STRATEGIC STAFFING
Use of external standards (ISO 9000, CMM, SPI)
Creation of internal standards
QA services to project teams
QA approvals
Admin Support
Assist teams with logistics (rooms, travel, photocopy etc.)
Produce regular reporting
Provide facilitators to workshops
HR issues (employee leave, payment, queries)
Materials (Stationary, PC's etc.)
Planning
Compile plans (Project, phase, specific activity)
Approve plans
Managed Service Providers
21. PROVIDERS OF STRATEGIC STAFFING
Risk Management
Risk assessment and logging
Risk monitoring
Provide risk logging facilities
Issue Mgmt
Creation of issue log
Management of issue log
Dependencies
Identification of dependencies (other projects etc.)
Monitoring of dependencies
Identification of new dependencies
Liaison with other teams
Managed Service Providers
23. PROVIDERS OF STRATEGIC STAFFING
PROVIDERS OF STRATEGIC STAFFING
You need an experienced team of qualified specialists to help you achieve
1. Fit in with your culture
2. Be reliable and deliver on time
3. Support Aricent to embed the new people, processes and systems into
your clients organisation
4. Managing complex multi vendor programs with a Tier 1 Service provider
5. Resources whom have a good understanding of the mobile
communication landscape , new technologies in 4G , appreciation to
meet customer business objectives with clear guidelines on business
case qualification
Providers of Interim & Contingent Resources
Managed Service Providers
24. PROVIDERS OF STRATEGIC STAFFING
PROVIDERS OF STRATEGIC STAFFING
Communication
External to project team (where?)
Inter project team
Change Mgmt
Creation of a strategy and plan
Implementation of plan
Monitoring expectations
Problem Escalation
Create a mechanism to escalate project issues
Facilitate problem escalation
Managed Service Providers
25. PROVIDERS OF STRATEGIC STAFFING
PROVIDERS OF STRATEGIC STAFFING
Strategy
Organisation
Implementation Plan
Legacy Estate
Process
Future Estate
Migration
Applications
Data
Infrastructure
Complete
Programme Management
Providers of Interim & Contingent Resources
Managed Service Providers
26. PROVIDERS OF STRATEGIC STAFFING
PROVIDERS OF STRATEGIC STAFFING
Full understanding of Group functions in a large complex company
Unmatched understanding of sector
Highly qualified team immediately available, dedicated to this
assignment
Fast delivery of benefits
Competitive commercial proposition
Additional specialism's readily available if required
Providers of Interim & Contingent Resources
Managed Service Providers
27. PROVIDERS OF STRATEGIC STAFFING
PROVIDERS OF STRATEGIC STAFFING
Questions?
Interim Resources and Managed Service Provider
Managed Service Providers