Water Conservation through Meter
Technology
Jason Bethke, PE
President and Chief Growth Officer
FATHOM
12 Regulated
Utilities
Utility Operating
Systems
Global Water FATHOM
ALL OF EARTH'S WATER
Diameter approximately 860 mi (1400 km)
Volume: 332,500,000 mi3 (1,386,000,000 km3)
LIQUID FRESH WATE...
Source: Durack & Wijffels, Journal of Climate, 2010 (CSIRO)
Paul J. Durack et al, Ocean Salinities Reveal Strong Global Wa...
Mixed picture.Between 2003 and 2012, GRACE data show water losses in agricultural regions
such as California's Central Val...
“A key to improving efficiency is
understanding where, when, and why we
use water.”
Source: Gleick, P., “Roadmap for susta...
• Water is becoming more
volatile
• Utilities are becoming more
customer centric
• Instrumentation is becoming
affordable
...
Source: Shadi Eskaf, “Are operating revenues declining for local government-owned water utilities? Evidence from six state...
Customers will demand tools to understand these costs
Source: J. Beecher, “Trends in Consumer Prices (CPI) for Utilities t...
“Understanding the role of information and the
household consumer is integral for transforming
a „Water Supply City‟ where...
Meter
Comms
End-
Point
Data
Normalization
Read
Management
Analytics
CIS
Customer
Portal
Engineering/
Operations
Push
Notif...
Source: Symmonds, G., “Are You Leaking Water or Data?”, Water Canada, Sep/Oct 2011
Meter Accuracy Trending
Source: Mattar, R., “Kahramaa’s vision for non-revenue water reduction”, Water Utility 21, April 2013
Apparent Losses = 2 ...
Geo-located meters
ensure all meters are
billed all the time.
GIS-enabled audit
technologies ensure all
meters are in the ...
Real-time pumped-vs-
billed analysis ensures
highly accurate
understanding of non-
metered use.
Combined with real-time
hy...
Combining CIS + AMI data
finds water theft by
disconnected customers.
Non-Revenue Water
GIS-based Field and Paper
Audits find data voids.
Validating infrastructure
vs relying on old data
eliminates errors.
GIS-...
Real-time demand data +
hydraulic modeling finds
real leakage.
This “first-principles”
approach validates flows
and does n...
How much water do I use?
How do I fare compared to my
street, my neighborhood, my city?
How much water should I use?
Based...
Contextualized Data
More Data Means More Customer Interaction
Real-time
Conservation
Push Notifications
• Money & Earth Saving Services
• E-Bills Sign Up
• AutoPay
• Water Savings Tips
Easy & Intuitive Access to Information
Channel Shift via Customer Interaction
“Throughout history, a crucial feature of human
behavior has been our propensity to copy or imitate
the behaviors, choices...
Source: Global Water Data
Conservation via Channel Shift with Meter Data
Demand Reduction
Overall consumption reduced by 12%
Demand Reduction
Source: Symmonds, G., “Get Smart!”, UIM, Jan/Feb 2012
Finding Drops in the Data
Source: Global Water Data
Data Means More Revenue
Source: CERES, Water Ripples: EXPANDING RISKS FOR U.S. WATER PROVIDERS, December 2012
More Efficient Infrastructure Deploy...
In a recently completed Smart Grid for Water installation, replacing
meters resulted in a 24.6% increase in billed volumes...
Conclusions
Modern metering technologies:
• Provide highly accurate, granular data
• Reconnect customers to their water us...
• Increase Revenue
• Decrease Costs
• Delight Customers
• Preserve Our Most Vital
Resource
FATHOM
www.TheSmartGridForWater...
Upcoming SlideShare
Loading in …5
×

Apwa presentation july 2013 water conservation with meter technology rev 2

683 views
527 views

Published on

Presentation provided by FATHOM at the American Public Works Association Congress in Chicago 2013. Demonstrating how the latest meter technology for water utilities provides us the opportunity to increase revenue, decrease costs, delight our customers and save our most important resource.

Published in: Technology, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
683
On SlideShare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
20
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Apwa presentation july 2013 water conservation with meter technology rev 2

  1. 1. Water Conservation through Meter Technology Jason Bethke, PE President and Chief Growth Officer FATHOM
  2. 2. 12 Regulated Utilities Utility Operating Systems Global Water FATHOM
  3. 3. ALL OF EARTH'S WATER Diameter approximately 860 mi (1400 km) Volume: 332,500,000 mi3 (1,386,000,000 km3) LIQUID FRESH WATER Diameter approximately 169.5 mi (272.8 km) Volume: 2,551,100 mi3 (10,633,450 km3) WATER IN LAKES AND RIVERS Diameter approximately 34.9 mi (56.2 km) Volume: 22,339 mi3 (93,113 km3) Credit: Howard Perlman, USGS; globe illustration by Jack Cook, Woods Hole Oceanographic Institution (©); Adam Nieman. Data source: Igor Shiklomanov's chapter "World fresh water resources“ , 1993, Water in Crisis: A Guide to the World's Fresh Water Resources (Oxford University Press, New York). The Blue Planet
  4. 4. Source: Durack & Wijffels, Journal of Climate, 2010 (CSIRO) Paul J. Durack et al, Ocean Salinities Reveal Strong Global Water Cycle Intensification During 1950 to 2000 Science 336, 455 (2012) R. Kerr, “The Greenhouse Is Making the Water-Poor Even Poorer”, SCIENCE VOL 336 27 APRIL 2012 “The faster water cycles, the more abundant and more violent those storms might be. And wet places getting wetter can lead to more severe and more frequent flooding. Dry places getting drier would mean longer and more intense droughts.” “In a future GHG-forced 2° to 3°C warmer world, this implies a 16 to 24% amplification of the global water cycle will occur.” Water Volatility
  5. 5. Mixed picture.Between 2003 and 2012, GRACE data show water losses in agricultural regions such as California's Central Valley (1) (−1.5 ± 0.1 cm/year) and the Southern High Plains Aquifer (2) (−2.5 ± 0.2 cm/year), caused by overreliance on groundwater to supply irrigation water. J S Famiglietti, and M Rodell Science 2013;340:1300-1301 Published by AAAS Water Scarcity
  6. 6. “A key to improving efficiency is understanding where, when, and why we use water.” Source: Gleick, P., “Roadmap for sustainable water resources in southwestern North America,” PNAS, 14 Dec 2010 Demand-Side Management Customers need DATA to change behavior
  7. 7. • Water is becoming more volatile • Utilities are becoming more customer centric • Instrumentation is becoming affordable • M2M, mobile • Convergence of technologies • Big Data • Analytics • Push for efficiencies to maintain lower rates Context for Modern Metering
  8. 8. Source: Shadi Eskaf, “Are operating revenues declining for local government-owned water utilities? Evidence from six states”, 2013, Environmental Finance Center at the University of North Carolina. (http://tinyurl.com/crd2rpt) , Revenue is Decreasing Protecting revenue through proactive management of the resources is critical to utility financial performance.
  9. 9. Customers will demand tools to understand these costs Source: J. Beecher, “Trends in Consumer Prices (CPI) for Utilities through 2011”, Institute of Public Utilities, Michigan State University, 2012 Cost of Water is Increasing
  10. 10. “Understanding the role of information and the household consumer is integral for transforming a „Water Supply City‟ where the focus is on infrastructure alone to a „Water Sensitive City‟ where infrastructure, users and the environment are integrated.” Damien P. Giurco , Stuart B. White and Rodney A. Stewart, “Smart Metering and Water End-Use Data: Conservation Benefits and Privacy Risks” Water 2010, 2, 461-467 The Importance of Data
  11. 11. Meter Comms End- Point Data Normalization Read Management Analytics CIS Customer Portal Engineering/ Operations Push Notifications SCADA Hydraulic Model Leak Detection Non-numeric Read Hi/Lo Consumption Unauthorized Use Meter Health Monitoring Water Balance Conservation Aspects of Modern Metering Technologies Utility Portal
  12. 12. Source: Symmonds, G., “Are You Leaking Water or Data?”, Water Canada, Sep/Oct 2011 Meter Accuracy Trending
  13. 13. Source: Mattar, R., “Kahramaa’s vision for non-revenue water reduction”, Water Utility 21, April 2013 Apparent Losses = 2 x Real Losses LEAKING DATA Data-Side Management
  14. 14. Geo-located meters ensure all meters are billed all the time. GIS-enabled audit technologies ensure all meters are in the billing platform. Highly granular meter data can be used to ensure accuracy of meter readings. Non-Revenue Water
  15. 15. Real-time pumped-vs- billed analysis ensures highly accurate understanding of non- metered use. Combined with real-time hydraulic models unmetered use can be pinpointed. Non-Revenue Water
  16. 16. Combining CIS + AMI data finds water theft by disconnected customers. Non-Revenue Water
  17. 17. GIS-based Field and Paper Audits find data voids. Validating infrastructure vs relying on old data eliminates errors. GIS-enabled best practices and Data Validation tools built into systems maintain the integrity of the data. Non-Revenue Water
  18. 18. Real-time demand data + hydraulic modeling finds real leakage. This “first-principles” approach validates flows and does not rely on established baselines – can identify pre-existing leaks which can be hidden in baseline acoustic or analytics methods. Non-Revenue Water
  19. 19. How much water do I use? How do I fare compared to my street, my neighborhood, my city? How much water should I use? Based on weather data and evapotranspiration calculations – how much should I have used outside? Customer Data in Time and Space
  20. 20. Contextualized Data
  21. 21. More Data Means More Customer Interaction
  22. 22. Real-time Conservation Push Notifications
  23. 23. • Money & Earth Saving Services • E-Bills Sign Up • AutoPay • Water Savings Tips Easy & Intuitive Access to Information
  24. 24. Channel Shift via Customer Interaction
  25. 25. “Throughout history, a crucial feature of human behavior has been our propensity to copy or imitate the behaviors, choices and opinions of others.” Source: Paul Ormerod, “Social networks can spread the Olympic effect”, 20 SEPTEMBER 2012 | VOL 489 | NATURE | 337 Through the provision of instantaneous feedback on water consumption, average consumption can be reduced by 14%. Source: Wesley Schultz, Warren DeCianni and Alexis Roldan, “Water Conservation Pilot”, California State University, San Marcos Customer Benefits
  26. 26. Source: Global Water Data Conservation via Channel Shift with Meter Data
  27. 27. Demand Reduction
  28. 28. Overall consumption reduced by 12% Demand Reduction
  29. 29. Source: Symmonds, G., “Get Smart!”, UIM, Jan/Feb 2012 Finding Drops in the Data
  30. 30. Source: Global Water Data Data Means More Revenue
  31. 31. Source: CERES, Water Ripples: EXPANDING RISKS FOR U.S. WATER PROVIDERS, December 2012 More Efficient Infrastructure Deployment
  32. 32. In a recently completed Smart Grid for Water installation, replacing meters resulted in a 24.6% increase in billed volumes over the old meters, reducing apparent water loss and preserving revenue. Throughout the first six months of operation, the full benefit of the internal processes and systems increased revenue by $1.63 million. In another utility, a Smart Grid installation resulted in: • A decrease in water loss from 34% to 14% • An increase in billed volume of 31.5% • An increase in revenue of 40.6% Meter Data Drives Revenue & Resource Sustainability
  33. 33. Conclusions Modern metering technologies: • Provide highly accurate, granular data • Reconnect customers to their water use • Find leaks of water and data • Manage meter degradation • Allows for instantaneous water balance • Provide customers the data necessary for behavior change • Find revenue • Extend the life of our existing infrastructure
  34. 34. • Increase Revenue • Decrease Costs • Delight Customers • Preserve Our Most Vital Resource FATHOM www.TheSmartGridForWater.com Questions

×