Health Care Informatics and Project Management

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  • 1. Jasmine Henry HCI 5103 August 30, 2013 What is HCI and How Can a Project Manager Use it?
  • 2. CrossTraining • Cross-Training between informational sciences and application domain2 Improvement • The Relentless Pursuit of Improvement2 SolutionDesign • Model Formulation • System Development • System Deployment • Study of Effects2 What is Healthcare Informatics? “the effective uses of…data, information, and knowledge for scientific inquiry, problem solving and decision making, motivated by efforts to improve human health.” –Kulikowsi, et al1 Friedman’s HCI Definitions2
  • 3. HCI is the Application of Knowledge, Data, and Information Informatics Knowledge InformationData Improve Health Care Quality • Reduce Errors • Improve Communication Improved Health Care Cost • Reduce Estimated $750 billion in Waste Annually3 • Improve Efficiency & Accuracy Improved Health Care Access4 • Telemedicine/Telehealth • Remote Patient Monitoring HCI Goals
  • 4. “a project is a temporary endeavor undertaken to create a unique product, service or result.”- Project Manager’s Body of Knowledge (PMBOK)5 What is a Project? Inherently Temporary Created to Achieve a Unique Goal Focused on a Specific Outcome, Deliverable, or Capability Require Schedule, Resources, and Scope How I Will Use HCI as a Project Manager
  • 5. “project management is the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements.”- PMBOK5 PM Process Overview: 1. Identify Requirements 2. Address Needs, Concerns & Expectations 3. Balance Competing Project Constraints: • Scope, Quality, Schedule, Budget, Resources, and Risk Overview of Project Management Project Management General Management Special Knowledge Supporting Disciplines
  • 6. • Friedman’s Tower of Achievement2 How do PM and HCI Processes Stack Up? • PMBOK’s 5 Process Groups5 Closing Monitoring & Controlling Execution Planning & Design Initiation Study of Effects System Deployment System Development Model Formulation
  • 7. Selected PM Competencies and Health IT 5,6 “Timely and appropriate generation, collection, distribution, and storage of project information.”6 Communications Implementing policies, measures and initiatives to ensure project objectives are met Quality Ensuring projects include all required elements for success and compliance Scope Utilizing management science to organize, manage and lead the project team Human Resource Management Identifying, unifying and coordinating interests Integration
  • 8. “Cross-training also enables communications…making it possible for the cross-trained person to promote important modes of collaboration.” – Friedman2 • Improve communication between stakeholders. • Facilitate greater collaboration in product design. • Leverage professional perspective of end user. • Utilize basic literacy in medical literature in relentless quest for improvement. HCI Training Enables Communication
  • 9. • Perform sophisticated problem analysis in light of data, information and knowledge. • Participate in designing scalable solutions with knowledge of HIS. • Leverage knowledge of human- technology interactions in QA process design and testing. • Apply understanding of clinical workflows for improved product and outcomes. • Incorporate impact assessment into project planning HCI Training Enables Impact Image credit: Shritte
  • 10. 1. Kulikowsi, C., E., Currie, et al. (2012). Definition of biomedical informatics and specification of core competencies for graduate education in the discipline. Journal of the American Medical Informatics Association, 19, 931-938. 2. Friedman C. (2012) What Informatics Is and Isn’t. American Medical Informatics Association., 0, 1-3. 3. (2012). Best care at lower cost: The Path to Continuously Learning Health Care in America. Washington DC: Institute of Medicine. 4. LeRouge, C., & Deo Leo, G. (2010). Health informatics forums for health information systems scholars. Communications of the Association for Information Systems, 27, 99-112. 5. (2008). Project manager's body of knowledge. (4th ed.). Newton Square, PA: Project Management Institute, Inc. 6. Department of Health and Human Services, Office of the National Coordinator for Health Information Technology. (2010). Project management: Resources and strategies for the state hie program References Questions?