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August 30, 2013
What is HCI
and How Can
• The Relentless
• Study of
What is Healthcare Informatics?
“the effective uses of…data, information, and knowledge for scientific inquiry,
problem solving and decision making, motivated by efforts to improve human health.”
–Kulikowsi, et al1
Friedman’s HCI Definitions2
HCI is the Application of Knowledge, Data, and Information
Improve Health Care Quality
• Reduce Errors
• Improve Communication
Improved Health Care Cost
• Reduce Estimated $750 billion in Waste Annually3
• Improve Efficiency & Accuracy
Improved Health Care Access4
• Remote Patient Monitoring
“a project is a temporary endeavor undertaken to create a unique
product, service or result.”- Project Manager’s Body of Knowledge
What is a Project?
Created to Achieve a Unique Goal
Focused on a Specific Outcome, Deliverable, or Capability
Require Schedule, Resources, and Scope
How I Will Use HCI as a Project Manager
“project management is the application of
knowledge, skills, tools, and techniques to
project activities to meet the project
PM Process Overview:
1. Identify Requirements
2. Address Needs, Concerns & Expectations
3. Balance Competing Project Constraints:
• Scope, Quality, Schedule, Budget, Resources,
Overview of Project Management
• Friedman’s Tower of Achievement2
How do PM and HCI Processes Stack Up?
• PMBOK’s 5 Process Groups5
Monitoring & Controlling
Planning & Design
Study of Effects
Selected PM Competencies and Health IT 5,6
and storage of
“Cross-training also enables communications…making it possible for
the cross-trained person to promote important modes of
collaboration.” – Friedman2
• Improve communication between stakeholders.
• Facilitate greater collaboration in product design.
• Leverage professional perspective of end user.
• Utilize basic literacy in medical literature in relentless quest for improvement.
HCI Training Enables Communication
• Perform sophisticated problem
analysis in light of data, information
• Participate in designing scalable
solutions with knowledge of HIS.
• Leverage knowledge of human-
technology interactions in QA process
design and testing.
• Apply understanding of clinical
workflows for improved product and
• Incorporate impact assessment into
HCI Training Enables Impact
Image credit: Shritte
1. Kulikowsi, C., E., Currie, et al. (2012). Definition of biomedical informatics and specification of core
competencies for graduate education in the discipline. Journal of the American Medical Informatics
Association, 19, 931-938.
2. Friedman C. (2012) What Informatics Is and Isn’t. American Medical Informatics Association., 0, 1-3.
3. (2012). Best care at lower cost: The Path to Continuously Learning Health Care in America. Washington
DC: Institute of Medicine.
4. LeRouge, C., & Deo Leo, G. (2010). Health informatics forums for health information systems scholars.
Communications of the Association for Information Systems, 27, 99-112.
5. (2008). Project manager's body of knowledge. (4th ed.). Newton Square, PA: Project Management
6. Department of Health and Human Services, Office of the National Coordinator for Health Information
Technology. (2010). Project management: Resources and strategies for the state hie program