Scicom's E-commerce Solution

SCICOM E-COMMERCE

E-commerce Platform
Scalable platform capable of ten of thousands of transactions per day
Support multiple shop fronts on a single platform with the ability to create multiple shop designs and / or languages
Ability to customize shopping experience within each shop front to meet client requirements
Powerful rules based merchandizing engine to create targeted campaigns as well as cross-sell and up-sell opportunities.
Features set is best of breed

CUSTOMER CARE CHAT, VOICE,EMAIL FUFILLMENT A COMPLETE ONLINE ECOMMERCE STRATEGY
ENHANCED BRANDING
TARGETTED MARKETING
SALES CONVERSION
24/7 SUPPORT
INCREASED CSAT
INCREASED REVENUES
TANGIBLE ROI

Catalog Management
Multiple product types:
Simple products
Bundled products
Grouped products
Configurable products
Downloadble products
Services
Product relationships, upsell and cross sell
Tier Pricing by volume and customer group
Inventory management

Easy Selection

Configurable Products

Time Sensitive Products

Grouped Products

Upsell and Related Items

Multiple look and feel per store per site
Customizable look and feel by product or category
Control of designs with date periods
Multi language support
Site Design

RedExpress Relaunch

Powerful rules based engine to run promotions at the item level or at the shopping cart level
Offers could include “Buy X Get Y Free”
If Item X is selected discount item Y by Z%
Promotional Tools

Ability to integrate with OpenERP and others
Full back support for order creation, receivable collection and shipping
Order tracking
Order Processing

Live Chat support
Order processing by phone or email
Handling of customer enquiries, complaints, refunds
Integrated with CRM
Self service portal for order tracking, profile management
Customer Support

Loyalty rewards using points
Wishlist features with ability to share lists amongst friends
Real time offers based on behaviour and purchasing
Geo targeted offers and advertising
Loyalty Management

Points and Rewards

Integrated with Google Analytics
Dashboard reports
Customizable reports with export to other formats
Reporting

Dashboard

Concurrent connections Scalability

Scicom : Your E-commerce Partner www.scicom-intl.com

http://www.scicom-intl.com	1890
http://scicom-intl.com	163
http://static.slidesharecdn.com	36
http://www.slideshare.net	2
http://translate.googleusercontent.com	2
http://207.46.192.232	1
http://scicomcommerce.com	1

Scicom's E-commerce Solution

by Jasim Puthucheary on Dec 16, 2009

Accessibility

Categories

Upload Details

Usage Rights

7 Embeds 2,095

Statistics

Scicom’s E-commerce Solution — Presentation Transcript