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Scicom's E-commerce Solution
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Scicom's E-commerce Solution

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    Scicom's E-commerce Solution Scicom's E-commerce Solution Presentation Transcript

    • SCICOM E-COMMERCE
    • E-commerce Platform
      • Scalable platform capable of ten of thousands of transactions per day
      • Support multiple shop fronts on a single platform with the ability to create multiple shop designs and / or languages
      • Ability to customize shopping experience within each shop front to meet client requirements
      • Powerful rules based merchandizing engine to create targeted campaigns as well as cross-sell and up-sell opportunities.
      • Features set is best of breed
    • CUSTOMER CARE CHAT, VOICE,EMAIL FUFILLMENT A COMPLETE ONLINE ECOMMERCE STRATEGY
      • ENHANCED BRANDING
      • TARGETTED MARKETING
      • SALES CONVERSION
      • 24/7 SUPPORT
      • INCREASED CSAT
      • INCREASED REVENUES
      • TANGIBLE ROI
    • Catalog Management
      • Multiple product types:
        • Simple products
        • Bundled products
        • Grouped products
        • Configurable products
        • Downloadble products
        • Services
      • Product relationships, upsell and cross sell
      • Tier Pricing by volume and customer group
      • Inventory management
    • Easy Selection
    • Configurable Products
    • Time Sensitive Products
    • Grouped Products
    • Upsell and Related Items
      • Multiple look and feel per store per site
      • Customizable look and feel by product or category
      • Control of designs with date periods
      • Multi language support
      Site Design
    • RedExpress Relaunch
      • Powerful rules based engine to run promotions at the item level or at the shopping cart level
      • Offers could include “Buy X Get Y Free”
      • If Item X is selected discount item Y by Z%
      Promotional Tools
      • Ability to integrate with OpenERP and others
      • Full back support for order creation, receivable collection and shipping
      • Order tracking
      Order Processing
      • Live Chat support
      • Order processing by phone or email
      • Handling of customer enquiries, complaints, refunds
      • Integrated with CRM
      • Self service portal for order tracking, profile management
      Customer Support
      • Loyalty rewards using points
      • Wishlist features with ability to share lists amongst friends
      • Real time offers based on behaviour and purchasing
      • Geo targeted offers and advertising
      Loyalty Management
    • Points and Rewards
      • Integrated with Google Analytics
      • Dashboard reports
      • Customizable reports with export to other formats
      Reporting
    • Dashboard
    • Concurrent connections Scalability
    • Scicom : Your E-commerce Partner www.scicom-intl.com